DeliverySuite

DeliverySuite

Nology Solutions & Systems
TourSolver

TourSolver

Nomadia Group
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About

DeliverySuite – Empowering the Courier, Transportation, and Warehousing Industries DeliverySuite is a toolkit tailored specifically for the Courier, Transportation, and Warehousing Industries. Our goal? To help you make sense of the intricacies in these fields and transform how you manage and succeed in this dynamic world. Imagine a partner that guides you through the twists and turns of modern logistics. It's like having a compass that blends fresh ideas with practical solutions, giving your business the strength not only to adapt but to flourish in an ever-changing landscape. With DeliverySuite, it's not just about aiming for excellence – it's about building a solid foundation for your logistics journey.

About

For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Shipping, Tracking, Warehousing and Handheld Software for the Courier, Transportation, Logistics and Freight Forwarder industries.

Audience

From 20 to 500 users

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$275/month
Includes 5 office users.
Free Version Not Supported
Free Trial Supported

Pricing

$20.00/month/user
Cost per mobile resource (Technician/Vehicle/Sales Representative) invoiced per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.2 / 5
design 4.6 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • DeliverySuite has a unique set of functionality that has allowed us to stream line our circle of service from pick-up thru delivery. Through technology, we have automated many of the mundane executables and reduced the number of telephones calls to dispatch by over 70% .
  • The onboarding process was smooth, and the support team was always there to assist with any questions or concerns. One of the standout features of DeliverySuite is its real-time tracking capabilities. The ability to monitor vehicles and shipments in real-time has greatly improved visibility into the entire delivery process. The communication features in DeliverySuite have greatly enhanced the collaboration with drivers and customers. Can send instant notifications and updates to drivers via text, app push alerts, or email. In terms of reliability, DeliverySuite has minimal downtime, and the system has proven itself to be highly dependable, even during peak delivery periods. The customizable features of DeliverySuite allow users to tailor the software to their specific needs. Whether it's integrating with our existing systems, or creating custom reports, the flexibility of this software is a huge advantage.
  • The program is very easy to navigate and cuts down you work time. Always someone there to help if you are in need of assistance. Staff and extremely patient and knowledgeable. Highly recommended.
  • DeliverySuite is a full platform App and has all we require as an "Order system" and "Distribution document system". Very easy to use and understanding of it while being shown. The uploading of documentation is a great feature.
  • Straightforward presentation of information. Screens are well laid out. Pricing sections have lots of options. Users can change many things.

Cons

  • DeliverySuite is at Stage 4 out of 5 in the development process, so there are some missing parts. BUT Danny and his crew work diligently to improve the software day in and day out. The dispatch side is near perfect, but the accounting side needs some perfecting.
  • Since it is web-based, some features can take longer to load when the internet is slow or working remotely in poor-coverage areas.
  • No cons things went very smoothly with no service interruptions.
  • Would like to see a better connecting ability to a GPS network system. Bigger character allowance in notes. Drivers App needs better document details for Drivers, BOL # P&D locations and addresses, Pieces Weight, Reference #'s, simplify it by Order #, SPECIAL INSTRUCTIONS. I have only used this system for a few months now, so cannot be objective about all of its features.
  • Sometimes updates cause settings to be forgotten. You have to reset your dispatch settings. It's not easy to manually price orders. There is lots of clicking involved and saving over and over. It would be nice to only have to save an entire screen once for pricing.

Pros & Cons from Real Users

Pros

  • The delivery information driver activity tracking is fantastic. That improved a lot our customer service.
  • In our line of business, it is essential to be able to cover as many use cases as possible. The 100+ parameters available makes it the only software I tested that model our activity perfectly.
  • I love being able to balance sales territories and have a management tool that handles close to 40K US zip codes.
  • Easy to use, and onboarding e-training in the application, flexible integration. Also, Gartner Certified!
  • New capabilities are rolled-out regularly, and they listen to their users for new features implementation.

Cons

  • The cheaper version does not have real-time appointment optimization, which is a shame.
  • I would love more capabilities in reporting, specifically a customizable BI dashboard, like a drag & drop UI?
  • I have noticed a slow down in performance when working with too many attributes on the zip code optimization.
  • The US localization still needs some work but will probably be up to standards in the very near future.
  • Even though the interactive tutorials are an excellent addition, it would be nice to have a free training session at sign-up.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Nology Solutions & Systems
Founded: 2004
Canada
www.deliverysuite.com

Company Information

Nomadia Group
Founded: 1991
United States
www.nomadia-group.us/toursolver

Alternatives

Alternatives

JOpt.TourOptimizer

JOpt.TourOptimizer

DNA Evolutions GmbH
OnTime 360

OnTime 360

Vesigo Studios
OnTime 360

OnTime 360

Vesigo Studios
Antsroute

Antsroute

Antsway
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Food Delivery Supported
Freight Forwarding Supported
GPS Tracking Supported
Grocery Delivery Supported
Last Mile Delivery Supported
Logistics Supported
Mobility Supported
Order Entry Supported
Route Planning Supported
Scheduling Supported

Categories

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Not Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Not Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Supported
Order Management Not Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Not Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Supported
Driver Management Supported
Historical Reporting Not Supported
Mobile Tracking Supported
People Tracking Not Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Not Supported
Vehicle Tracking Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Supported
CRM Supported
Cross Docking Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Mobility Features

App Management Supported
Barcode Scanning Supported
Compliance Management Not Supported
Content Management Not Supported
Data Collection Supported
Data Management Supported
File Management Supported
Forms Automation Not Supported
Mobile Messaging Supported
Remote Access Supported
Remote Systems Monitoring Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Not Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Supported
Channel Management Not Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Not Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Not Supported
Order Entry Not Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Not Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Not Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Integrations

HERE Supported
Microsoft Excel Supported
2Ship Supported
CLYD Not Supported
Canpar Express Supported
Google Drive Not Supported
Google Sheets Not Supported
Hardis Group Not Supported
Mailgun Supported
Microsoft Dynamics 365 Not Supported
Microsoft OneDrive Not Supported
Nielsen Marketing Cloud Not Supported
QuickBooks Desktop Premier Supported
QuickBooks Online Supported
SMTP.com Supported
Sage 500 Supported
Samsara Supported
Telnyx Supported
WooCommerce Supported
iCalendar Not Supported

Integrations

HERE Supported
Microsoft Excel Supported
2Ship Not Supported
CLYD Supported
Canpar Express Not Supported
Google Drive Supported
Google Sheets Supported
Hardis Group Supported
Mailgun Not Supported
Microsoft Dynamics 365 Supported
Microsoft OneDrive Supported
Nielsen Marketing Cloud Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Online Not Supported
SMTP.com Not Supported
Sage 500 Not Supported
Samsara Not Supported
Telnyx Not Supported
WooCommerce Not Supported
iCalendar Supported
Claim DeliverySuite and update features and information
Claim DeliverySuite and update features and information
Claim TourSolver and update features and information
Claim TourSolver and update features and information