DeepScribe vs. Synoptec Comparison


DeepScribe	Synoptec Softworks Group	+	+
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About DeepScribe’s AI-powered scribe captures the natural conversation between a clinician and patient and automatically writes medical documentation, allowing clinicians to focus on patient care instead of note-taking. Through an easy-to-use mobile app, DeepScribe records the natural clinical encounter and transcribes it in real time. Our proprietary AI then extracts the medical information from the transcript, classifies it into a standard note, and then integrates that note directly into a clinician’s electronic health record system. Unlike traditional scribes, dictation tools, or other solutions, the ambient nature of DeepScribe means it doesn’t intrude on the patient visit or disrupt the clinical workflow. Providers can simply talk to their patient like normal, then review their notes after the visit and sign-off in their EHR. DeepScribe handles documentation, charting, and even populates suggested diagnostic coding based on the information extracted from the visit.	About Using Synoptec to complete reports requires considerably less time than the dictation, edit, sign-off cycle, or typing in a word processor. Synoptic reporting has consistently been shown to provide more accurate reports faster and more consistently than narrative transcription. View our comprehensive video library, or download any of our premium ebooks detailing the proven benefits of synoptic reporting over narrative transcription. When you’re ready, we’ll be happy to take your questions via email, phone, or our live chat option. We’ll even set up a live demonstration if you’d prefer. Clinical research comparing synoptic and narrative reporting has found that synoptic reports are more accurate, more complete, more timely, and less costly. It requires less clinician time than transcription, and the resulting reports are preferred by other care team members because of their inherit consistency and succinctness.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience AI-powered medical scribe for clinicians and doctors	Audience Companies searching for a solution to manage and improve their reporting operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing DeepScribe operates at a fraction of the cost of an in-person or virtual scribe. Specific pricing varies based on size of practice. Contact us for pricing details, or schedule a demo Free Version Not Supported Free Trial Not Supported	Pricing $50.00/month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I was struggling badly to get my notes done on a daily basis, and DeepScribe has made it so much easier. Representatives are very responsive and helpful when we have issues or questions. They were very proactive in finding a way to work with our medical software. Has drastically reduced my charting time being able to create my own macros is amazing and allows for me to customize my charting depending on the type of Patient the customer service is absolutely wonderful they always respond immediately to any concerns I have. Cons There are sometimes transcription errors, and it's not capable of writing therapy notes. Only con would be there is not a direct integration with our software but they have found a way for it to work. In the beginning there was some lag time on getting the charts Completed by the scribe system however that has been completely resolved the only other issue I can see would be that it doesn’t pick up when the patient has a very soft voice but that’s not their fault.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information DeepScribe Founded: 2017 United States www.deepscribe.ai/	Company Information Softworks Group Founded: 1990 Canada www.softworksgroup.com/synoptec/
Alternatives RevMaxx AI RevMaxx	Alternatives DeepScribe
Diagnosis Pad	OPTIMUS SynOption
Heidi Health	Synchro SynOption
Medical Scribe Leveled Platforms, Inc.	Winscribe Text VTEX Voice Solutions
ScribeHealth View All	Clinic to Cloud View All
Categories Clinic Management Supported Clinical Documentation Supported Dictation Supported Electronic Medical Records (EMR) Supported Healthcare AI Supported Medical Practice Management Supported Medical Transcription Supported Natural Language Processing Supported Speech Recognition Supported Speech to Text Supported	Categories Clinic Management Supported Clinical Documentation Supported Medical Practice Management Supported
	Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Not Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported
Integrations DrChrono Supported Elation Health Supported Practice Fusion Supported athenaOne Supported View All 4 Integrations	Integrations DrChrono Not Supported Elation Health Not Supported Practice Fusion Not Supported athenaOne Not Supported
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