DeepScribe vs. Heidi Health Comparison


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About DeepScribe’s AI-powered scribe captures the natural conversation between a clinician and patient and automatically writes medical documentation, allowing clinicians to focus on patient care instead of note-taking. Through an easy-to-use mobile app, DeepScribe records the natural clinical encounter and transcribes it in real time. Our proprietary AI then extracts the medical information from the transcript, classifies it into a standard note, and then integrates that note directly into a clinician’s electronic health record system. Unlike traditional scribes, dictation tools, or other solutions, the ambient nature of DeepScribe means it doesn’t intrude on the patient visit or disrupt the clinical workflow. Providers can simply talk to their patient like normal, then review their notes after the visit and sign-off in their EHR. DeepScribe handles documentation, charting, and even populates suggested diagnostic coding based on the information extracted from the visit.	About Heidi Health is an ambient AI clinical documentation and workflow platform built for healthcare professionals. It captures patient consultations in real time and converts conversations into structured medical records, including progress notes, referral letters, discharge summaries, care plans, and billing-ready documentation. The system recognizes complex medical terminology, adapts to specialty-specific requirements, and supports standardized coding systems such as ICD-10 and SNOMED CT. Heidi distinguishes clinically relevant details from general dialogue and formats outputs for review and EHR integration. Accessible via secure desktop and mobile applications, Heidi integrates with major electronic health record systems and supports multilingual consultations. With enterprise-grade security and compliance with global privacy standards, Heidi reduces administrative workload while improving documentation accuracy and clinical workflow efficiency.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience AI-powered medical scribe for clinicians and doctors	Audience Doctors, nurses, and allied health professionals seeking to reduce documentation workload and streamline clinical workflows.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing DeepScribe operates at a fraction of the cost of an in-person or virtual scribe. Specific pricing varies based on size of practice. Contact us for pricing details, or schedule a demo Free Version Not Supported Free Trial Not Supported	Pricing $30 per user / month Heidi Health offers flexible subscription plans with monthly and annual billing options. Pricing scales based on individual clinicians, group practices, or enterprise health systems. Annual plans provide discounted rates. Enterprise packages include enhanced security, integration support, onboarding assistance, and priority customer service. Custom pricing is available depending on deployment size, feature requirements, and integration needs. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I was struggling badly to get my notes done on a daily basis, and DeepScribe has made it so much easier. Representatives are very responsive and helpful when we have issues or questions. They were very proactive in finding a way to work with our medical software. Has drastically reduced my charting time being able to create my own macros is amazing and allows for me to customize my charting depending on the type of Patient the customer service is absolutely wonderful they always respond immediately to any concerns I have. Cons There are sometimes transcription errors, and it's not capable of writing therapy notes. Only con would be there is not a direct integration with our software but they have found a way for it to work. In the beginning there was some lag time on getting the charts Completed by the scribe system however that has been completely resolved the only other issue I can see would be that it doesn’t pick up when the patient has a very soft voice but that’s not their fault.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information DeepScribe Founded: 2017 United States www.deepscribe.ai/	Company Information Heidi Health Founded: 2019 Australia www.heidihealth.com
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Categories Clinic Management Supported Clinical Documentation Supported Dictation Supported Electronic Medical Records (EMR) Supported Healthcare AI Supported Medical Practice Management Supported Medical Transcription Supported Natural Language Processing Supported Speech Recognition Supported Speech to Text Supported	Categories Healthcare AI Supported Medical Transcription Supported
	Medical Transcription Features Abbreviation Expansion Supported Archiving & Retention Not Supported Audio File Management Not Supported Audio Transmission Not Supported Customizable Macros Not Supported Transcription Reporting Not Supported Voice Capture Supported Voice Recognition Supported
Integrations athenaOne Supported Best Practice Clinical Not Supported CareStack Not Supported Cliniko Not Supported DrChrono Supported Elation Health Supported Elixir Not Supported Halaxy Not Supported Magentus Gentu Not Supported MediOffice Not Supported MediRecords Not Supported Mindbody Not Supported Nookal Not Supported Practice Fusion Supported PracticeQ Not Supported Semble Not Supported Veradigm EHR Not Supported Zedmed Not Supported eClinicalWorks Not Supported Show More Integrations View All 4 Integrations	Integrations athenaOne Supported Best Practice Clinical Supported CareStack Supported Cliniko Supported DrChrono Not Supported Elation Health Not Supported Elixir Supported Halaxy Supported Magentus Gentu Supported MediOffice Supported MediRecords Supported Mindbody Supported Nookal Supported Practice Fusion Not Supported PracticeQ Supported Semble Supported Veradigm EHR Supported Zedmed Supported eClinicalWorks Supported Show More Integrations View All 16 Integrations
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