Dedalus vs. eClinicalWorks Comparison


Dedalus Dedalus Group	eClinicalWorks	+	+
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About Dedalus, leading international industrial Group in healthcare software, represents the highest level of experience and functional completeness in IT systems to support clinical processes. The aim of the Dedalus Group is to support healthcare organizations, their professionals and the people thanks to an innovative approach based on complete and process-oriented solutions, centered on clinical collaboration and process optimization, capable of being activated gradually, while safeguarding the investments that our customers have made in the past. In fact, our D-Four platform makes it possible to seamlessly "insert" new components that provide additional functions to the existing Dedalus solution, without creating any interruptions in the previous solution that can still continue to operate in parallel. Solutions to support hospital activities of public and private organizations, clinical teams in their routine activities.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare organizations looking for healthcare software solutions to cover their needs and activities	Audience Healthcare providers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $499.00/month/user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Dedalus Group Founded: 1982 Italy www.dedalus.eu/en/	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
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Categories Clinic Management Supported Healthcare Analytics Supported Healthcare Integration Engines Supported Medical Practice Management Supported	Categories Clinic Management Supported Clinical Documentation Supported Electronic Medical Records (EMR) Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported Value-Based Care Supported Wound Care Supported
	Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Not Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported
Integrations ScribeHealth Supported AGS AI Platform Not Supported Apoointly Not Supported Artera Not Supported Avalon Laboratory System Not Supported CloudApper EMR Link Not Supported CredentialingSpectrum Not Supported Flip Not Supported GridSocial Not Supported InvisaClaim Not Supported LucidAct Not Supported MedEvolve Not Supported OhMD Not Supported OpenPM Not Supported Phreesia Not Supported Posos Supported Sevocity EHR Not Supported Solventum Fluency Direct Not Supported TimeDoc Health Not Supported XpertCoding Not Supported Show More Integrations View All 2 Integrations	Integrations ScribeHealth Supported AGS AI Platform Supported Apoointly Supported Artera Supported Avalon Laboratory System Supported CloudApper EMR Link Supported CredentialingSpectrum Supported Flip Supported GridSocial Supported InvisaClaim Supported LucidAct Supported MedEvolve Supported OhMD Supported OpenPM Supported Phreesia Supported Posos Not Supported Sevocity EHR Supported Solventum Fluency Direct Supported TimeDoc Health Supported XpertCoding Supported Show More Integrations View All 72 Integrations
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