DatoCMS

DatoCMS

Dato
Shelf

Shelf

Shelf.io
+
+

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About

The best companies are built on unified content. More than 4.000 businesses use DatoCMS to create their online content at scale from a central hub, and distribute it easily via API to websites and any other digital experience. Your customers demand blazing-fast digital products, web standards are evolving at the speed of light, yet you rely on 15-years-old solutions like WordPress that force you to deliver heavy, low-quality user experiences. New channels, new markets, complex use cases, fast iterations. You can no longer afford to think locally. You need to have a reliable solution that is capable of following your growth, globally, and lets you adapt along the journey. Headless CMS means keeping everyone on the same page, storing everything in a single centralized hub, making an edit and publish it instantly, everywhere. Test and iterate painlessly, no matter what’s the digital product you’re working on, without reaching out to your IT for complex migrations.

About

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that need a powerful headless CMS

Audience

Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€199 per project per month
Free Version Supported
Free Trial Not Supported

Pricing

$30/mo
Plans starting at $30 a user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • AI has done a great job of automating data. The speed of obtaining information has increased significantly

Cons

  • Nothing critical was discovered, so far I’m completely satisfied

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dato
Founded: 2015
Italy
datocms.com

Company Information

Shelf.io
Founded: 2015
United States
www.shelf.io

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Categories

Categories

Enterprise Content Management (ECM) Features

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Supported
Digital Asset Management Not Supported
Document Management Supported
Electronic Signature Not Supported
Information Governance Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Not Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Not Supported
Indexing Not Supported
Text Analytics Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

21YunBox Supported
AltText.ai Supported
Beam AI Supported
Commerce Layer Supported
Crowdin Supported
Dropbox Not Supported
Five9 Not Supported
Gatsby Supported
Genesys Cloud CX Not Supported
Google Chrome Not Supported
Google Drive Not Supported
Indent Supported
Josys Supported
Mozilla Firefox Not Supported
Mux Supported
NiCE CXone Mpower Not Supported
Ninetailed Supported
Salesforce Agentforce Service Not Supported
Shopify Supported
Zendesk Not Supported

Integrations

21YunBox Not Supported
AltText.ai Not Supported
Beam AI Not Supported
Commerce Layer Not Supported
Crowdin Not Supported
Dropbox Supported
Five9 Supported
Gatsby Not Supported
Genesys Cloud CX Supported
Google Chrome Supported
Google Drive Supported
Indent Not Supported
Josys Not Supported
Mozilla Firefox Supported
Mux Not Supported
NiCE CXone Mpower Supported
Ninetailed Not Supported
Salesforce Agentforce Service Supported
Shopify Not Supported
Zendesk Supported
Claim DatoCMS and update features and information
Claim DatoCMS and update features and information
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Claim Shelf and update features and information