dailypoint

dailypoint

Toedt, Dr. Selk & Coll
HelloGuest

HelloGuest

1.0 out of 5 stars
dailypoint HelloGuest

Related Products

  • SiteMinder
    4.6 out of 5 stars 700 Ratings
    Visit Website for SiteMinder
  • Smoobu
    4.4 out of 5 stars 209 Ratings
    Visit Website for Smoobu
  • Silverware
    4.3 out of 5 stars 12 Ratings
    Visit Website for Silverware
  • rezStream Cloud PMS
    4.7 out of 5 stars 126 Ratings
    Visit Website for rezStream Cloud PMS
  • LS Retail
    4.3 out of 5 stars 212 Ratings
    Visit Website for LS Retail
  • Bookinglayer
    4.8 out of 5 stars 152 Ratings
    Visit Website for Bookinglayer
  • Splashtop Autonomous Endpoint Management
    4.7 out of 5 stars 404 Ratings
    Visit Website for Splashtop Autonomous Endpoint Management
  • PackageX Workflows
    4.8 out of 5 stars 187 Ratings
    Visit Website for PackageX Workflows
  • IPVanish
    4.4 out of 5 stars 246 Ratings
    Visit Website for IPVanish
  • Aesthetic Insight
    5.0 out of 5 stars 10 Ratings
    Visit Website for Aesthetic Insight
dailypoint:

About

dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or Wi-Fi and creates a central and consolidated guest profile. The integrated data cleaning processes and special artificial intelligence (AI) are used in addition to the application and generate extensive guest knowledge. The cloud-based SAAS solution is the ideal basis for centralized data management (CDM). dailypoint™ consists of 16 modules and is complemented by the dailypoint™ Marketplace with more than 170 solution partners. This allows dailypoint™ not only be used for measurable marketing (CRM) and optimal direct sales, it also covers the entire customer journey and thus supports all departments of a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.
HelloGuest:

About

Your 24/7 digital hotel assistant, specially designed to meet the needs of hotels and apartments. Do you want to provide your guests digital services and automate processes such as check-in and -out? HelloGuest offers a tailor-made digital solution for every host, from boarding houses to business hotels and hotel groups to the destination. The HelloGuest multi-app allows hotels an ideal access to digitalization and connects guests and hosts on a, as of yet, unreached level. The app accompanies the guest on his 360° journey, starting from the booking to the check-out. It digitalized and automates processes like check-in, room access and payment. Services such as room service or spa & restaurant offers are presented clearly for guests and can be easily ordered. In addition, the app replaced the room phones by the integrated call and chat functionality and sends push messages directly to all guests. Important hotel information and Guest ABC are available to everyone anytime.
dailypoint:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
HelloGuest:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
dailypoint:

Audience

Hotels in need of a booking manager platform
HelloGuest:

Audience

Business in the accommodation industry looking for a digital hostel assistant solution to automate their processes
dailypoint:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
HelloGuest:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
dailypoint:

API

Offers API Not Supported
HelloGuest:

API

Offers API Not Supported
dailypoint:

Screenshots and Videos

HelloGuest:

Screenshots and Videos

dailypoint:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
HelloGuest:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
dailypoint:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
HelloGuest:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
HelloGuest:

Pros & Cons from Real Users

Pros

  • As a former host, I would warn others: do not use this company. HelloGuest has failed to provide a transparent, itemized reconciliation of my account despite repeated requests. Outstanding payments, including completed booking income, cleaning fees, and substantial damages by guests, remain unpaid. The company has relied on contradictory and unsupported explanations while refusing to reconcile the account. Use any other company, as you will effectively be paying to have your property rented out: no income was sent to me, and instead, I had to pay for damages, cleaning fees (Helloguest failed to make good on their promise to appoint a cleaner despite multiple requests, and then faulted me for it). I am owed several hundred pounds by Helloguest that have never been paid, as a result of my allowing my flat to be rented by them. If you are considering letting out a property with them, assume that they will not even attempt to reimburse you through booking platforms for damages guests cause nor take any other action in this regard they may or may not find you a cleaner (even though they explicitly promise that they will), and if they don’t, you will have to pay cleaning fees out of pocket, thereby reducing your income they will not pay you the full amounts due from bookings they will ignore you or deflect if you attempt to recuperate the sums owed to you that you have paid out of pocket due to their failure to appoint a cleaner and their booking destructive guests* As a result, note that you may be renting out your property not just for free (with Helloguest profiting from your charitable donation of your property for their business), but also with all costs incurred by you (imagine broken belongings, curtains broken, vomit on linens, etc.) that will never be reimbursed to you and Helloguest will refuse to discuss let alone charge the guests for items they have destroyed. Bear in mind, the positive reviews here are the result of a marketing team focused on generating positive reviews very aggressively rather than dealing with actual customer services, and also note if thinking of joining as an owner, Helloguest profits from the guests, and so they are only interested (if at all) in responding to guest concerns rather than yours. As a result, they can make a cheap profit off of your property at your expense. They have no incentive to ensure that there is fairness in your transactions with guests because they are paid by the guests, not you. As you can see from their posts, they are principally a marketing agency and their only bottom line is money. *Note that their flex about a comprehensive screening is just marketing talk. If you sign up with them, you will nearly inevitably find the premises damaged and you will have to pay for repairs out of pocket. This occurred to me on numerous occasions. I will remove this review if HelloGuest provides a full account reconciliation and refunds all amounts due. If the review is still up, they have failed to do so, and therefore, I recommend no other property owners sign up for a service that effectively rents out your property at your own loss of time and money, without any gain, financial or otherwise. Beware as well of the fake reviews.

Cons

  • As a former host, I would warn others: do not use this company. HelloGuest has failed to provide a transparent, itemized reconciliation of my account despite repeated requests. Outstanding payments, including completed booking income, cleaning fees, and substantial damages by guests, remain unpaid. The company has relied on contradictory and unsupported explanations while refusing to reconcile the account. Use any other company, as you will effectively be paying to have your property rented out: no income was sent to me, and instead, I had to pay for damages, cleaning fees (Helloguest failed to make good on their promise to appoint a cleaner despite multiple requests, and then faulted me for it). I am owed several hundred pounds by Helloguest that have never been paid, as a result of my allowing my flat to be rented by them. If you are considering letting out a property with them, assume that they will not even attempt to reimburse you through booking platforms for damages guests cause nor take any other action in this regard they may or may not find you a cleaner (even though they explicitly promise that they will), and if they don’t, you will have to pay cleaning fees out of pocket, thereby reducing your income they will not pay you the full amounts due from bookings they will ignore you or deflect if you attempt to recuperate the sums owed to you that you have paid out of pocket due to their failure to appoint a cleaner and their booking destructive guests* As a result, note that you may be renting out your property not just for free (with Helloguest profiting from your charitable donation of your property for their business), but also with all costs incurred by you (imagine broken belongings, curtains broken, vomit on linens, etc.) that will never be reimbursed to you and Helloguest will refuse to discuss let alone charge the guests for items they have destroyed. Bear in mind, the positive reviews here are the result of a marketing team focused on generating positive reviews very aggressively rather than dealing with actual customer services, and also note if thinking of joining as an owner, Helloguest profits from the guests, and so they are only interested (if at all) in responding to guest concerns rather than yours. As a result, they can make a cheap profit off of your property at your expense. They have no incentive to ensure that there is fairness in your transactions with guests because they are paid by the guests, not you. As you can see from their posts, they are principally a marketing agency and their only bottom line is money. *Note that their flex about a comprehensive screening is just marketing talk. If you sign up with them, you will nearly inevitably find the premises damaged and you will have to pay for repairs out of pocket. This occurred to me on numerous occasions. I will remove this review if HelloGuest provides a full account reconciliation and refunds all amounts due. If the review is still up, they have failed to do so, and therefore, I recommend no other property owners sign up for a service that effectively rents out your property at your own loss of time and money, without any gain, financial or otherwise. Beware as well of the fake reviews.
dailypoint:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
HelloGuest:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
dailypoint:

Company Information

Toedt, Dr. Selk & Coll
Founded: 2005
Germany
www.dailypoint.com
HelloGuest:

Company Information

HelloGuest
Founded: 2014
Germany
www.helloguest-solutions.com/en/index.html
dailypoint:

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
HelloGuest:

Alternatives

Cheerze

Cheerze

Fourth Dimension Software Systems
dailypoint:
HelloGuest:
dailypoint:
Canary Digital Tipping

Canary Digital Tipping

Canary Technologies
HelloGuest:
Softhealer Hotel Management Software

Softhealer Hotel Management Software

Softhealer Technologies Pvt. Ltd.
dailypoint:
HelloGuest:
dailypoint:
HelloGuest:
Blue Panda PMS

Blue Panda PMS

Blue Panda
dailypoint:

Categories

Data Management Supported
HelloGuest:

Categories

Hotel Management Supported
dailypoint:

Integrations

Alexa Not Supported
protel MICE Supported
HelloGuest:

Integrations

Alexa Supported
protel MICE Not Supported
dailypoint:
Claim dailypoint and update features and information
Claim dailypoint and update features and information
HelloGuest:
Claim HelloGuest and update features and information
Claim HelloGuest and update features and information