Cyfe

Cyfe

Cyfe by Traject
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About

Cyfe is a business intelligence platform that helps businesses of all sizes with KPI monitoring, search engine optimization, scheduling, social media marketing, custom reports, data export & archiving and more. Find the perfect online dashboard template, connect your data, and start monitoring your KPIs. Modify the template to meet your business needs. From zero to data in under 5 minutes, get started quickly with a free plan or one of our free 14-day trials. Create dashboards to visualize data for your individual departments, the C-suite or all of your clients. Everything from analytics, to sales, social, and online reviews. Pull data from popular services like Google and Salesforce with over 100 integrations and 250+ metrics included out of the box. Get set up in minutes by configuring pre-populated widgets including Google Analytics, Facebook Pages, Facebook Ads, Grade.us, SERPs, Moz, Twitter, Mailchimp, and Instagram.

About

TapClicks offers an end-to-end marketing reporting dashboard and operations platform for agencies, media companies, brands, and enterprises. TapClicks enables teams to save time and effort on marketing report generation and distribution, differentiate their service, and grow their business. TapClicks unified marketing operations platform includes tapOrders, tapReports, tapWorkflow, and tapAnalytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Agencies and in-house marketers seeking a solution to manage their operations

Audience

Digital agencies, media companies, yellow page/directories, franchise brands, national/global brands, individual companies and enterprises

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
There is a Cyfe plan for every budget with features and access that scales with you. Start with the free version or a free trial, and grow up to our 100% white label plan that starts at $150/month.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.2 / 5
features 4.2 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Cyfe has allowed us to be in constant monitoring in the areas where computer activity is performed, since it offers us to manage a constant monitoring within the organization. On each device we can see in real time what is being processed on that computer. In turn, in case of technical support, the application allows us to install Widgets such as Wordpress or Alexa as a channel for reports.
  • Its features include the possibility of monitoring in any area or department of the company such as: administration, customer service, purchasing and sales, among others. In addition to its ease of use, it also provides functions to customize widgets such as Twitter, Facebook, Wordpress and Alexa to be present in any channel.
  • With this analysis tool we have obtained an almost immediate and constant update with our clients through our social media platforms, which has kept us in contact simultaneously without any inconvenience. Its price is relatively low with respect to most programs that are available, in our license they offer us a refund if the monthly work does not meet the expected expectations. They have many integrations, although we can not see them directly, but looking well in depth we can find everything we need.
  • Due to the highly customizable Cyfe's activity wall, it is completely possible to edit all the historical operations of each marketing process that has been carried out since a specific date, through the main work screen, showing us that we can have a quick command of all our information.

Cons

  • We have some problems in terms of results; one of them is not having a result that is graphically represented after an analysis. As for your daily or monthly reports that we can get from the application we do not have a detailed description of any specific item analyzed, the data throws them in a general way only.
  • This program offers an analysis of all the data collected in the different areas you want to know in depth, but does not offer data filtering to specify in detail what we want to look for to get results. In addition, it does not have any kind of visual analysis or graphical presentation of the collected data.
  • We need a mobile application, this means that we have to be all day in front of a portable device or web device interacting with Cyfe. Despite its large number of integrations it is always necessary to add more important ones as for example HubSpot is one of the marketing tools we use the most.
  • Customers can generate their own reports about the sales operations they execute with us, but these cannot be edited afterwards before being published in our domain, which leads to not being able to avoid negative opinions from customers who are not satisfied with our service. The solution has been to disable the API so that they cannot generate reports.

Pros & Cons from Real Users

Pros

  • TapClicks helps us execute and track our marketing strategies to get the most out of them. It has excellent features and templates that significantly facilitate the work, plus its reports and analytics are perfect for strengthening decision making and devising new strategies to enhance marketing.
  • TapClicks is very simple and powerful for marketing reporting. It gives every data in a single dashboard to analyze easy and effectively. Real-time and accurate reporting.

Cons

  • Its cost makes you doubt it; it is a costly tool and, in my opinion, not very profitable for PYMES or emerging companies. As far as its operation is concerned, everything has been correct.
  • I never encountered any problem with this platform.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Cyfe by Traject
Founded: 2012
United States
www.cyfe.com

Company Information

TapClicks
Founded: 2009
United States
www.tapclicks.com

Alternatives

Grow

Grow

Epicor Software

Alternatives

Cyfe

Cyfe

Cyfe by Traject
TweetReach

TweetReach

Union Metrics

Categories

Big Data Supported
Data Visualization Supported
Social Listening Supported

Categories

Advertising Agency Supported
Dashboard Supported
Data Visualization Supported
MRM Supported
Reporting Supported
Web Analytics Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Not Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Not Supported

Big Data Features

Collaboration Not Supported
Data Blends Supported
Data Cleansing Not Supported
Data Mining Not Supported
Data Visualization Supported
Data Warehousing Not Supported
High Volume Processing Not Supported
No-Code Sandbox Not Supported
Predictive Analytics Not Supported
Templates Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Supported
Filtered Views Not Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Advertising Agency Features

Campaign Management Supported
Collaboration Supported
Document Management Supported
File Sharing Supported
Project Management Supported
Task Management Supported
Time Tracking Not Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Not Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Not Supported
Visual Analytics Supported

Campaign Management Features

Channel Management Not Supported
Contact Database Not Supported
Email Marketing Not Supported
Event Triggered Actions Not Supported
Lead Management Not Supported
Multi-Campaign Supported

Dashboard Features

Annotations Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
OLAP Supported
Private Dashboards Supported
Public Dashboards Not Supported
Scorecards Supported
Themes Supported
Visual Analytics Supported
Widgets Supported

MRM Features

Activity Planning Supported
Analytics / ROI Tracking Not Supported
Approval Workflow Supported
Brand Management Not Supported
Budgeting & Forecasting Not Supported
Content Management Not Supported
Digital Asset Management Not Supported
Expense Management Not Supported
Marketing Calendar Not Supported
Strategic Planning Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Not Supported

Integrations

Buffer Supported
CallRail Supported
Campaign Monitor Supported
Constant Contact Supported
Google Analytics Supported
HubSpot Marketing Hub Supported
Instagram Supported
LinkedIn Supported
Mailchimp Supported
Salesforce Supported
Unbounce Supported
Wufoo Supported
X (Twitter) Supported
Zapier Supported
iContact Supported
Callcap Not Supported
Google Ads Not Supported
Mailigen Supported
QuickBooks Online Supported

Integrations

Buffer Supported
CallRail Supported
Campaign Monitor Supported
Constant Contact Supported
Google Analytics Supported
HubSpot Marketing Hub Supported
Instagram Supported
LinkedIn Supported
Mailchimp Supported
Salesforce Supported
Unbounce Supported
Wufoo Supported
X (Twitter) Supported
Zapier Supported
iContact Supported
Callcap Supported
Google Ads Supported
Mailigen Not Supported
QuickBooks Online Not Supported
Claim Cyfe and update features and information
Claim Cyfe and update features and information
Claim TapClicks and update features and information
Claim TapClicks and update features and information