Cyfe

Cyfe

Cyfe by Traject
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About

Cyfe is a business intelligence platform that helps businesses of all sizes with KPI monitoring, search engine optimization, scheduling, social media marketing, custom reports, data export & archiving and more. Find the perfect online dashboard template, connect your data, and start monitoring your KPIs. Modify the template to meet your business needs. From zero to data in under 5 minutes, get started quickly with a free plan or one of our free 14-day trials. Create dashboards to visualize data for your individual departments, the C-suite or all of your clients. Everything from analytics, to sales, social, and online reviews. Pull data from popular services like Google and Salesforce with over 100 integrations and 250+ metrics included out of the box. Get set up in minutes by configuring pre-populated widgets including Google Analytics, Facebook Pages, Facebook Ads, Grade.us, SERPs, Moz, Twitter, Mailchimp, and Instagram.

About

Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, X, Facebook, TikTok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agencies and in-house marketers seeking a solution to manage their operations

Audience

SMBs, Mid-Market, Agencies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
There is a Cyfe plan for every budget with features and access that scales with you. Start with the free version or a free trial, and grow up to our 100% white label plan that starts at $150/month.
Free Version
Free Trial

Pricing

$41/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.2 / 5
features 4.2 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Cyfe has allowed us to be in constant monitoring in the areas where computer activity is performed, since it offers us to manage a constant monitoring within the organization. On each device we can see in real time what is being processed on that computer. In turn, in case of technical support, the application allows us to install Widgets such as Wordpress or Alexa as a channel for reports.
  • Its features include the possibility of monitoring in any area or department of the company such as: administration, customer service, purchasing and sales, among others. In addition to its ease of use, it also provides functions to customize widgets such as Twitter, Facebook, Wordpress and Alexa to be present in any channel.
  • With this analysis tool we have obtained an almost immediate and constant update with our clients through our social media platforms, which has kept us in contact simultaneously without any inconvenience. Its price is relatively low with respect to most programs that are available, in our license they offer us a refund if the monthly work does not meet the expected expectations. They have many integrations, although we can not see them directly, but looking well in depth we can find everything we need.
  • Due to the highly customizable Cyfe's activity wall, it is completely possible to edit all the historical operations of each marketing process that has been carried out since a specific date, through the main work screen, showing us that we can have a quick command of all our information.

Cons

  • We have some problems in terms of results; one of them is not having a result that is graphically represented after an analysis. As for your daily or monthly reports that we can get from the application we do not have a detailed description of any specific item analyzed, the data throws them in a general way only.
  • This program offers an analysis of all the data collected in the different areas you want to know in depth, but does not offer data filtering to specify in detail what we want to look for to get results. In addition, it does not have any kind of visual analysis or graphical presentation of the collected data.
  • We need a mobile application, this means that we have to be all day in front of a portable device or web device interacting with Cyfe. Despite its large number of integrations it is always necessary to add more important ones as for example HubSpot is one of the marketing tools we use the most.
  • Customers can generate their own reports about the sales operations they execute with us, but these cannot be edited afterwards before being published in our domain, which leads to not being able to avoid negative opinions from customers who are not satisfied with our service. The solution has been to disable the API so that they cannot generate reports.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cyfe by Traject
Founded: 2012
United States
www.cyfe.com

Company Information

Mention
Founded: 2012
France
mention.com

Alternatives

Grow

Grow

Epicor Software

Alternatives

TweetReach

TweetReach

Union Metrics

Categories

Categories

Big Data Features

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Axis LMS
Buffer
Capsule
Dropbox
Evernote
Facebook
Gmail
Instagram
Podio
Rambox
Slack
Stackreaction
Wrike
Wufoo
X (Twitter)
Zapier
Clio
Keap
iContact

Integrations

Axis LMS
Buffer
Capsule
Dropbox
Evernote
Facebook
Gmail
Instagram
Podio
Rambox
Slack
Stackreaction
Wrike
Wufoo
X (Twitter)
Zapier
Clio
Keap
iContact
Claim Cyfe and update features and information
Claim Cyfe and update features and information
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