Cumulus Retail

Cumulus Retail

Celerant Technology
MicroBiz Cloud

MicroBiz Cloud

MicroBiz LLC
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About

An eCommerce and retail point of sale system for small businesses that works well and works right. Keep a complete pulse on your business and make downtime a thing of the past with Cumulus’ ‘Always On’ retail point of sale systems. Unlike most retail cloud POS solutions, Cumulus ensures reliability at the point-of-sale should internet connectivity go down, letting you carry on with processing sales and all point-of-sale functions. Operate your store and web as one with cross-channel products, pricing and promotions using Cumulus eCommerce™ an advanced eCommerce and ePOS system solution specifically designed for small-to-mid sized retailers. Easily create and modify products for your retail store and eCommerce site with Cumulus’ advanced product management features, such as vendor catalog imports, tag printing, three-dimensional matrices and more. Track real-time sales data from all channels in a single database using Cumulus’ Customer Relationship Management (CRM).

About

MicroBiz Cloud is cloud-based point of sale (POS) and retail automation software specifically created for independent retailers. Equipped with automation features for real-time inventory, auto purchasing, order/delivery management, and customer relationship management- all of which can save hours of management time and help businesses run more efficiently. MicroBiz Cloud is a web-based and enables retailers to ring up sales on a desktop, tablet or Mac, publish financials to QuickBooks, manage multiple locations, and integrate seamlessly with the WooCommerce ecommerce application. Our POS software includes features enabling retailers to compete in today's marketplace, including: 1) service department management for high margin repairs, alterations and services 2) sale of items not in stock via special orders, 3) phone orders, 4) credit accounts/AR, customer-based pricing, among others.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small to medium-sized retailers searching for a Point of Sale and eCommerce solution

Audience

MicroBiz supports small and mid-sized specialty retailers, multi-store and/or multi-channel retailers, retailers running WooCommerce or QuickBooks Online, and retailers with repair and service departments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$125 per month
Free Version
Free Trial

Pricing

$60.00/month
Pricing is per store with a single register. Additional registers are priced at $30/month.
There are no limitations or additional charges for back-end users.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Upgrade from AmmoReady / Gearfire ease of use great support team (Nate is the man) product is able to grow with your business.
  • Nathan offers customer service. always spot and response fast to my tickets and emails. Great communication.
  • Celerant stepped it up. Ethan Perez bridges goals; Shruti & Deborah drive success; future looks bright.
  • Incredible support we’ve received from Bobby. From the moment he reached out to introduce himself, he’s gone above and beyond in helping us catch up.
  • I am a new user to Cumulus and have nothing but rave reviews. The ease of use of the software is outstanding(so far). The support that i receive is far above top notch. My implementation team that consists of Kimberly Mano, Nathan Gilbert and Scott Ward are very supportive and continue to be an invaluable resource to me as I grow my business.

Cons

  • Not a true custom website creating sellable products takes many steps iOS seems to have issues.
  • UI is not intuitive without training. Ticket system is handle in India, so there's a language barrier.
  • In the past, we had some concerns, but the recent changes made by Celerant have been impressive.
  • None, support is very helpful solving if we have any report with any reports!
  • As a new user, my challenge is really about learning the full functionalities of the back office and the software. However, the Cumulus team has continued to point me in the right direction and is supportive through each step.

Pros & Cons from Real Users

Pros

  • I'm a user of MicroBiz for more than twenty years and its format is familiar to each version with modern media options such as remote access.
  • Great order management capabilities. We use for phone orders, deliveries, layaways, special orders, and service work. We look at a lot of cloud POS systems and MicroBiz has a unique combo of an easy-to-use POS register and some good order management workflow. The reporting is also good. Reports have a lot of filters ability to be customized.
  • We run a garden supplies store, and MicroBiz is working great for us. We like the ability to have customer based pricing tiers allowing us to charge different prices on the same product for the same customer. We also use the credit account feature that allows us to charge purchased to a house account and send an AR statement at the end of the month.
  • The software is very easy to use and employees grasp how to use it very quickly. Graphs and pie charts gives you quick access to income and profit and are very useful for reviewing the performances of multiple stores (I have 5). Fantastic value for money. Very responsive and highly accurate customer support.

Cons

  • I cannot slight anything about MicroBiz because they have supported me throughout all my accounting needs.
  • It would be great if there were more custom fields that could be added to product records. Receipts and invoices are missing bar codes, so to do a return of a transaction you need to enter the transaction number. It would be if the system would remember the filter setting on the reports that we use the most.
  • We wish that there was more flexibility designing the receipt. There is some ability to customize it but we wanted to copy our old receipt. Also to import products and customers from out old system, we needed to cut and paste the date from t=our old system into a CSV template provided by MicroBiz. We wished that the system would import data from the files exported from our old system. This took a little extra time.
  • Very little, nothing which springs to mind. I could not find a way to compare the total daily sales of a store over the course of a month.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Celerant Technology
Founded: 1999
United States
www.celerant.com/cumulus-retail/

Company Information

MicroBiz LLC
Founded: 1985
United States
www.microbiz.com

Alternatives

Alternatives

Cumulus Retail

Cumulus Retail

Celerant Technology
Bravo POS for Gun Stores

Bravo POS for Gun Stores

Bravo Store Systems
jStock POS

jStock POS

Creative Software Solutions
Members Only / Non-Profit

Members Only / Non-Profit

Members Only Software
FROG

FROG

Furniture Retail Operations Group
Rain Point of Sale

Rain Point of Sale

Rain Retail Software

Categories

Categories

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Retail POS Systems Features

Barcode Scanning
Commission Management
Discount Management
eCommerce
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen

Apparel Management Features

Billing & Invoicing
Catalog Management
Inventory Management
Materials Management
Order Management
Product Management
Production Management
Purchasing
Returns Management
Shipping Management
Supplier Management
Supply Chain Management
Time and Action (TNA) Calendar
Warehouse Management

Firearms Features

Accounting / ERP
Analytics / Reporting
ATF Compliance
Audit Trail
Background Check
Barcode Scanning / Printing
CRM
eCommerce / Online Sales
Electronic 4473
Electronic Bound Book
eZ Check Verification
FFL
For Shooting Instructors
For Shooting Ranges
Inventory Management
Point of Sale (POS)
Purchasing / Procurement

Museum Features

Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Retail POS Systems Features

Barcode Scanning
Commission Management
Discount Management
eCommerce
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen

Integrations

QuickBooks Online
QuickBooks Online Advanced
Amazon
Appriss Engage
Appriss Secure
Avalara
Buyer's Toolbox BAR
ClearSale
Facebook
Fortis
Global Payments
PayPal
Shopify
Signifyd
Twilio
Walmart
WooCommerce
Worldpay
York Worldwide
eBay

Integrations

QuickBooks Online
QuickBooks Online Advanced
Amazon
Appriss Engage
Appriss Secure
Avalara
Buyer's Toolbox BAR
ClearSale
Facebook
Fortis
Global Payments
PayPal
Shopify
Signifyd
Twilio
Walmart
WooCommerce
Worldpay
York Worldwide
eBay
Claim Cumulus Retail and update features and information
Claim Cumulus Retail and update features and information
Claim MicroBiz Cloud and update features and information
Claim MicroBiz Cloud and update features and information