Cumulus Retail

Cumulus Retail

Celerant Technology
MicroBiz Cloud

MicroBiz Cloud

MicroBiz LLC
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About

An eCommerce and retail point of sale system for small businesses that works well and works right. Keep a complete pulse on your business and make downtime a thing of the past with Cumulus’ ‘Always On’ retail point of sale systems. Unlike most retail cloud POS solutions, Cumulus ensures reliability at the point-of-sale should internet connectivity go down, letting you carry on with processing sales and all point-of-sale functions. Operate your store and web as one with cross-channel products, pricing and promotions using Cumulus eCommerce™ an advanced eCommerce and ePOS system solution specifically designed for small-to-mid sized retailers. Easily create and modify products for your retail store and eCommerce site with Cumulus’ advanced product management features, such as vendor catalog imports, tag printing, three-dimensional matrices and more. Track real-time sales data from all channels in a single database using Cumulus’ Customer Relationship Management (CRM).

About

MicroBiz Cloud is cloud-based point of sale (POS) and retail automation software specifically created for independent retailers. Equipped with automation features for real-time inventory, auto purchasing, order/delivery management, and customer relationship management- all of which can save hours of management time and help businesses run more efficiently. MicroBiz Cloud is a web-based and enables retailers to ring up sales on a desktop, tablet or Mac, publish financials to QuickBooks, manage multiple locations, and integrate seamlessly with the WooCommerce ecommerce application. Our POS software includes features enabling retailers to compete in today's marketplace, including: 1) service department management for high margin repairs, alterations and services 2) sale of items not in stock via special orders, 3) phone orders, 4) credit accounts/AR, customer-based pricing, among others.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to medium-sized retailers searching for a Point of Sale and eCommerce solution

Audience

MicroBiz supports small and mid-sized specialty retailers, multi-store and/or multi-channel retailers, retailers running WooCommerce or QuickBooks Online, and retailers with repair and service departments.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$125 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$60.00/month
Pricing is per store with a single register. Additional registers are priced at $30/month.
There are no limitations or additional charges for back-end users.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Upgrade from AmmoReady / Gearfire ease of use great support team (Nate is the man) product is able to grow with your business.
  • Nathan offers customer service. always spot and response fast to my tickets and emails. Great communication.
  • Celerant stepped it up. Ethan Perez bridges goals; Shruti & Deborah drive success; future looks bright.
  • Incredible support we’ve received from Bobby. From the moment he reached out to introduce himself, he’s gone above and beyond in helping us catch up.
  • I am a new user to Cumulus and have nothing but rave reviews. The ease of use of the software is outstanding(so far). The support that i receive is far above top notch. My implementation team that consists of Kimberly Mano, Nathan Gilbert and Scott Ward are very supportive and continue to be an invaluable resource to me as I grow my business.

Cons

  • Not a true custom website creating sellable products takes many steps iOS seems to have issues.
  • UI is not intuitive without training. Ticket system is handle in India, so there's a language barrier.
  • In the past, we had some concerns, but the recent changes made by Celerant have been impressive.
  • None, support is very helpful solving if we have any report with any reports!
  • As a new user, my challenge is really about learning the full functionalities of the back office and the software. However, the Cumulus team has continued to point me in the right direction and is supportive through each step.

Pros & Cons from Real Users

Pros

  • I'm a user of MicroBiz for more than twenty years and its format is familiar to each version with modern media options such as remote access.
  • Great order management capabilities. We use for phone orders, deliveries, layaways, special orders, and service work. We look at a lot of cloud POS systems and MicroBiz has a unique combo of an easy-to-use POS register and some good order management workflow. The reporting is also good. Reports have a lot of filters ability to be customized.
  • We run a garden supplies store, and MicroBiz is working great for us. We like the ability to have customer based pricing tiers allowing us to charge different prices on the same product for the same customer. We also use the credit account feature that allows us to charge purchased to a house account and send an AR statement at the end of the month.
  • The software is very easy to use and employees grasp how to use it very quickly. Graphs and pie charts gives you quick access to income and profit and are very useful for reviewing the performances of multiple stores (I have 5). Fantastic value for money. Very responsive and highly accurate customer support.

Cons

  • I cannot slight anything about MicroBiz because they have supported me throughout all my accounting needs.
  • It would be great if there were more custom fields that could be added to product records. Receipts and invoices are missing bar codes, so to do a return of a transaction you need to enter the transaction number. It would be if the system would remember the filter setting on the reports that we use the most.
  • We wish that there was more flexibility designing the receipt. There is some ability to customize it but we wanted to copy our old receipt. Also to import products and customers from out old system, we needed to cut and paste the date from t=our old system into a CSV template provided by MicroBiz. We wished that the system would import data from the files exported from our old system. This took a little extra time.
  • Very little, nothing which springs to mind. I could not find a way to compare the total daily sales of a store over the course of a month.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Celerant Technology
Founded: 1999
United States
www.celerant.com/products/cumulus-retail/

Company Information

MicroBiz LLC
Founded: 1985
United States
www.microbiz.com

Alternatives

Alternatives

Cumulus Retail

Cumulus Retail

Celerant Technology
Bravo POS for Gun Stores

Bravo POS for Gun Stores

Bravo Store Systems
jStock POS

jStock POS

Creative Software Solutions
Members Only / Non-Profit

Members Only / Non-Profit

Members Only Software
FROG

FROG

Furniture Retail Operations Group
Rain Point of Sale

Rain Point of Sale

Rain Retail Software

Categories

Apparel Management Supported
eCommerce Supported
Firearms Supported
Furniture Store Supported
Museum Supported
Point of Sale Supported
Retail Management Supported
Retail POS Systems Supported

Categories

Point of Sale Supported
Retail Management Supported
Retail POS Systems Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Apparel Management Features

Billing & Invoicing Supported
Catalog Management Supported
Inventory Management Supported
Materials Management Not Supported
Order Management Supported
Product Management Supported
Production Management Supported
Purchasing Supported
Returns Management Supported
Shipping Management Supported
Supplier Management Supported
Supply Chain Management Supported
Time and Action (TNA) Calendar Not Supported
Warehouse Management Supported

Firearms Features

Accounting / ERP Not Supported
Analytics / Reporting Not Supported
ATF Compliance Supported
Audit Trail Not Supported
Background Check Not Supported
Barcode Scanning / Printing Not Supported
CRM Not Supported
eCommerce / Online Sales Supported
Electronic 4473 Supported
Electronic Bound Book Supported
eZ Check Verification Not Supported
FFL Supported
For Shooting Instructors Not Supported
For Shooting Ranges Supported
Inventory Management Supported
Point of Sale (POS) Supported
Purchasing / Procurement Not Supported

Museum Features

Collections Management Supported
Event Management Not Supported
Exhibit Management Not Supported
Gift Shop POS Supported
Grant Management Not Supported
Insurance Management Not Supported
Membership Management Supported
Ticketing Not Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Retail Management Features

Commission Management Not Supported
CRM Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Supported
Loyalty Program Not Supported
Mail Order Not Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Not Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Not Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Amazon Supported
Appriss Engage Supported
Appriss Secure Supported
Avalara Supported
Buyer's Toolbox BAR Supported
Buyer's Toolbox Cube Supported
ClearSale Supported
Credova Supported
Facebook Supported
FastBound Supported
Fortis Supported
Global Payments Supported
Shift4 Supported
Shopify Supported
Signifyd Supported
WooCommerce Not Supported
Worldpay Supported
eBay Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Amazon Not Supported
Appriss Engage Not Supported
Appriss Secure Not Supported
Avalara Not Supported
Buyer's Toolbox BAR Not Supported
Buyer's Toolbox Cube Not Supported
ClearSale Not Supported
Credova Not Supported
Facebook Not Supported
FastBound Not Supported
Fortis Not Supported
Global Payments Not Supported
Shift4 Not Supported
Shopify Not Supported
Signifyd Not Supported
WooCommerce Supported
Worldpay Not Supported
eBay Not Supported
Claim Cumulus Retail and update features and information
Claim Cumulus Retail and update features and information
Claim MicroBiz Cloud and update features and information
Claim MicroBiz Cloud and update features and information