Crowdstack

Crowdstack

Crowdstack, Inc.
Traction Rec

Traction Rec

Traction Rec Technologies
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About

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

About

More than just a member and program management system, Traction Rec enables community centers to create personalized constituent experiences with Salesforce, the world's most powerful constituent-management platform. Provide your members with powerful self-service technology that enables them to interact with you anytime, anywhere, on any device. Empower your team with a unified member view that visualizes the data they need to deliver personalized experiences to every constituent. Gain real-time data visibility into your community center's key metrics with Salesforce's robust reporting and analytics capabilities. Traction Rec gives you a 360ยฐ view of your constituents. Manage your memberships, programs, facilities, retail store, and financials, all within the same platform and available on any device. Enable modules and integrations to the core platform using secure, cloud-based technology.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, organizations, creatives, groups and clubs

Audience

Organizations wanting to build and manage their communities through a Salesforce application solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49
Plans start at $999 monthly.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • See below.
  • We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
  • Crowdstack is a very easy to use platform. It provides great support to engage with customers and give you a manageable service to track their needs.

Cons

  • See overall.
  • Their pricing model is way too rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or the many other community building solutions now available.
  • Overall its an outstanding platform customer engagement tool.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Crowdstack, Inc.
Founded: 1998
United States
crowdstack.com

Company Information

Traction Rec Technologies
Founded: 2015
Canada
www.tractionrec.com

Alternatives

Alternatives

Traction Gather

Traction Gather

Traction on Demand
Minds

Minds

Minds.com
Higher Logic Thrive

Higher Logic Thrive

Higher Logic
A2Z Events

A2Z Events

Personify

Categories

Community Supported
Social Networking Supported

Categories

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Not Supported
Group Management Supported
Media Library Not Supported
Privacy Options Supported
Real-time Chat Not Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Integrations

Alaris Capture Pro Not Supported
Conga Contracts Not Supported
Docusign Not Supported
GoFundMe Pro Not Supported
Google Analytics Supported
Mailgun Not Supported
Mindbody Not Supported
Salesforce Not Supported
Sign In Enterprise Not Supported
Talkdesk Not Supported
Twilio Not Supported
Worldpay Not Supported

Integrations

Alaris Capture Pro Supported
Conga Contracts Supported
Docusign Supported
GoFundMe Pro Supported
Google Analytics Not Supported
Mailgun Supported
Mindbody Supported
Salesforce Supported
Sign In Enterprise Supported
Talkdesk Supported
Twilio Supported
Worldpay Supported
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