Crowdstack

Crowdstack

Crowdstack, Inc.
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About

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

About

Jamespot is the number one french cloud software for communication and collaboration needs of businesses of all sizes wether at the organizational level or at the teams level. 1. An interface to your own image ๐ŸŽจ Graphic charter, name, logo, menu, wording... Jamespot is 100% configurable according to your needs. 2. Countless possibilities ๐Ÿš€ Thanks to our 100 native and partners apps, Jamespot covers 100% of your collaborative needs. Our open API allows you to connect Jamespot to O365, GSuite and countless other solutions. 3. Accessible from your phone ๐Ÿ“ฑ Thanks to the Jamespot mobile application, your platform follows you wherever you are. 4. A 100% secure french solution ๐Ÿ” The datas are hosted in France and we complie with all the GDPR requirements. We even have certifications that allow us to host health datas. 5. Ultra rapid deployment ๐Ÿš„ You are in a hurry? From a few days or a few weeks, our team adapts to your rythm accompanies you throughout the deployment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses, organizations, creatives, groups and clubs

Audience

Jamespot is used by organizations of all sizes and sectors. Public and non-profit organizations also use Jamespot for their day-to-day tasks.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49
Plans start at $999 monthly.
Free Version Not Supported
Free Trial Supported

Pricing

6$/user/month
We have a special offer for public organizations and ONGs.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • See below.
  • We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
  • Crowdstack is a very easy to use platform. It provides great support to engage with customers and give you a manageable service to track their needs.

Cons

  • See overall.
  • Their pricing model is way too rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or the many other community building solutions now available.
  • Overall its an outstanding platform customer engagement tool.

Pros & Cons from Real Users

Pros

  • Large panel of applications (nearly 100 if i am not wrong). We wanted an internal communication software but Jamespot is way more than that. We ended up using their collaboration applications, project management applications...

Cons

  • Since the product is always evolving with new features, minor bugs may occur but they are quickly solved by their support and IT teams.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Crowdstack, Inc.
Founded: 1998
United States
crowdstack.com

Company Information

Jamespot
Founded: 2005
France
www.en.jamespot.com/

Alternatives

Alternatives

Minds

Minds

Minds.com
Higher Logic Thrive

Higher Logic Thrive

Higher Logic

Categories

Community Supported
Social Networking Supported

Categories

Collaboration Supported
Community Supported
Digital Workplace Supported
Intranet Supported
Messaging Supported
Portal Supported
Social Networking Supported
Task Management Supported
Team Chat Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Not Supported
Group Management Supported
Media Library Not Supported
Privacy Options Supported
Real-time Chat Not Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Community Features

Content Management Supported
Content Moderation Not Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Digital Workplace Features

Activity / News Feed Supported
Calendar Management Supported
Chat / Messaging Supported
Content Management Supported
Document Management Supported
Employee Directory Supported
File Sharing Supported
Knowledge Management Supported
Surveys & Feedback Supported
Task Management Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Supported
Blogs Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Not Supported

Intranet Features

Activity / News Feed Supported
Blogs Supported
Calendar Management Supported
Content Management Supported
Discussions / Forums Supported
Employee Directory Supported
Knowledge Management Supported
Policy Management Not Supported
Search Supported
Wiki Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Messaging Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Not Supported

Portal Features

Chat Supported
Collaboration Supported
Content Management Supported
Document Management Supported
File Sharing Supported
Search Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Not Supported
Progress Tracking Not Supported
Recurring Tasks Not Supported
Reporting/Analytics Supported
Spreadsheet View Not Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Not Supported
To-Do List View Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Not Supported

Integrations

ActiveCampaign Not Supported
Google Analytics Supported
Google Workspace Not Supported
Intercom Not Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
Pipedrive Not Supported
Zapier Not Supported
Zoho Books Not Supported
Zoho CRM Not Supported

Integrations

ActiveCampaign Supported
Google Analytics Not Supported
Google Workspace Supported
Intercom Supported
Mailchimp Supported
Microsoft 365 Supported
Pipedrive Supported
Zapier Supported
Zoho Books Supported
Zoho CRM Supported
Claim Crowdstack and update features and information
Claim Crowdstack and update features and information
Claim Jamespot and update features and information
Claim Jamespot and update features and information