Crowdstack

Crowdstack

Crowdstack, Inc.
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About

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

About

Unlock the potential of your community with Hivebrite, the most advanced all-in-one community management and engagement platform. Easy to set up and fully branded to match your colors, Hivebrite helps you build brand engagement and create opportunities for your private community. Manage your member database, centralize the communication with your members, create events and collect online payments, all from a single user-friendly interface.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses, organizations, creatives, groups and clubs

Audience

Professional communities, Alumni networks, Incubators, Interest-based communities of all sizes from all countries, and all languages.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49
Plans start at $999 monthly.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • See below.
  • We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
  • Crowdstack is a very easy to use platform. It provides great support to engage with customers and give you a manageable service to track their needs.

Cons

  • See overall.
  • Their pricing model is way too rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or the many other community building solutions now available.
  • Overall its an outstanding platform customer engagement tool.

Pros & Cons from Real Users

Pros

  • Good idea for a new market. Their sales team doesn't communicate well and will say what they need to get you to sign up.

Cons

  • There is NO way to cancel even if you don't use it. I cancelled on day 1 of implementation because I found out they don't have the functionality I was sold but offered an insufficient work around. After cancelling via email I didn't hear from their sales rep for weeks. But when he got back he informed me that they would not cancel the agreement. Even though I didn't use the software for a week they are still sending me to collections for $10k. I'm a self funded start up company. This could ruin my business. They don't care.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Crowdstack, Inc.
Founded: 1998
United States
crowdstack.com

Company Information

Hivebrite
Founded: 2012
France
hivebrite.com

Alternatives

Alternatives

Minds

Minds

Minds.com
Higher Logic Thrive

Higher Logic Thrive

Higher Logic
Disciple

Disciple

Disciple Media

Categories

Community Supported
Social Networking Supported

Categories

Alumni Management Supported
Community Supported
Social Networking Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Not Supported
Group Management Supported
Media Library Not Supported
Privacy Options Supported
Real-time Chat Not Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Not Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Supported
White Label Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Alumni Management Features

Event Management Supported
Fundraising Management Supported
Jobs Board Supported
Mailing List Management Supported
Member Accounts Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Integrations

Google Analytics Supported
Blackbaud CRM Not Supported
Facebook Not Supported
Google Calendar Not Supported
Google Workspace Not Supported
LinkedIn Not Supported
Microsoft Dynamics 365 Not Supported
PayPal Not Supported
Raklet Not Supported
Salesforce Not Supported
SendGrid Not Supported
Stripe Not Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

Google Analytics Supported
Blackbaud CRM Supported
Facebook Supported
Google Calendar Supported
Google Workspace Supported
LinkedIn Supported
Microsoft Dynamics 365 Supported
PayPal Supported
Raklet Supported
Salesforce Supported
SendGrid Supported
Stripe Supported
X (Twitter) Supported
Zendesk Supported
Claim Crowdstack and update features and information
Claim Crowdstack and update features and information
Claim Hivebrite and update features and information
Claim Hivebrite and update features and information