Queue-it

Queue-it

Queue-it ApS
+
+

Related Products

  • Cloudflare
    2,035 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website
  • Jesta Vision Suite
    42 Ratings
    Visit Website
  • WebCatalog Desktop
    1 Rating
    Visit Website
  • NordVPN
    1,605 Ratings
    Visit Website
  • IPVanish
    111 Ratings
    Visit Website
  • Proton VPN
    41,009 Ratings
    Visit Website
  • Private Internet Access (PIA)
    151 Ratings
    Visit Website
  • PathSolutions TotalView
    43 Ratings
    Visit Website
  • Oxylabs
    1,205 Ratings
    Visit Website

About

Trusted by entertainment brands, sports teams, e-tailers and government agencies the world over, CrowdHandler’s virtual waiting room protects your application and ensures fairness during peak-load. Keep track of your queues, and your site performance too. Our dashboard tells you everything you need to know about the state of your application. Build excitement around scarcity. Countdown to your drop, and treat your fans fairly, by randomizing positions at the critical moment. One in one out, rate-limiting or priority access. Protect your whole domain or just one URL. Integrate at the edge, or with our API — CrowdHandler works the way you need it.

About

Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting critical infrastructure—without over-scaling or re-architecting their stack. Supporting 36 billion visitors annually across websites and mobile apps, Queue-it helps governments, retailers, and ticketing companies deliver reliable, fair, and transparent online experiences when traffic surges. Teams get flexible, granular control over traffic flow to protect an entire site or app, specific landing pages, or key bottlenecks like login, “add to cart,” checkout, payment gateways, and API calls. Key features include Bot Detection and Mitigation, detailed traffic analytics, and fully branded virtual waiting rooms designed for both scheduled events and 24/7 protection—plus exclusive access mechanisms and wait-experience features that keep visitors informed and engaged. Founded in 2010, Queue-it h

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of an online waiting room and virtual queuing service

Audience

Queue-it's virtual waiting room gives your team the power to manage load and protect your critical infrastructure—without over-scaling or re-architecting your stack.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$190 per month
Free Version
Free Trial

Pricing

Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Handling high volumes of website traffic while ensuring optimal server performance and preventing overload.
  • It’s simple, reliable, and did exactly what we needed during several major event launches. Our site caps around 1,000 concurrent users, and CrowdHandler handled everything above that limit smoothly. Setup through Cloudflare Edge Workers was quick, and support from Jake and his team was excellent. The custom waiting room template integrated cleanly into our site and gave users a smooth queue experience during peak demand.
  • This waiting room is one of the most affordable options on the market. It works well, is easy to integrate even with Cloudflare (thanks to the tutorials available on their website), and is quite intuitive. What really makes me give it 5 stars, though, is the support. The team is incredibly helpful, open to feedback, and always ready to assist in the best possible way.
  • Super easy to use, reasonable pricing. We like that there is a feature to customize the waiting room
  • It was Easy to install and configure on our website. Support is great and the real time settings adjustment are perfect.

Cons

  • A bit expensive but working very well overall, I recommend
  • I wish their Standard plan tier included IP whitelisting. It would make it easier to exclude internal staff and partners from the queue during testing and launch monitoring.
  • Some features could be improved or expanded to make the service even more complete.
  • No cons, the system is very easy to use, highly recommend
  • Quite pricey if you are dealing large volumes of traffic and need all the features.

Pros & Cons from Real Users

Pros

  • - easy to set up - helpful onboarding documentation - very configurable - offers bot protection - offers lottery-style entry or first-come-first-served
  • Easy, simple and seamless, become a part of our and our client's solutions. We have saved money by implementing Queue-it and have always been happy with the support and professionalism throughout the whole organisation!
  • We had major issues last 3 years but this time all went smooth simply because we had Queue-it in place. Everyone got served fairly. We didn't look anywhere else for another product as this served our purpose well.
  • Queue-it is easy to use and guarantees that a busy on-sale or spike in traffic won't cause any problems. The dashboards are easy to read and share with colleagues.
  • Very easy and quick product to get setup and working and it does what it says on the tin. The Queue-it team are alway quick to response if you have any questions.

Cons

  • - admin interface is a bit dated - some documentation could be clearer, when dealing with more complex installations
  • I struggle to come up with something not to like about Queue-it. Been so satisfied with the account management, support and software. Always there when you need help and the software is nothing else than fantastic.
  • None. We didn't know our application & server capacity as it is setup on a new infrastructure. So we had to continuously increase the outflow to reduce the wait time in the queue! Customers were happy to see the wait time go down fast!
  • I've really struggled to come up with something I dislike about queue-it. Everyone from the company is very friendly and professional. Their support is next to none and have helped us with a few bespoke requests very quickly.
  • Can't think of any, the software just works and the team are always there to help.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CrowdHandler
Founded: 2020
United Kingdom
www.crowdhandler.com

Company Information

Queue-it ApS
Founded: 2010
Denmark
queue-it.com

Alternatives

Queue-it

Queue-it

Queue-it ApS

Alternatives

Jonot

Jonot

Jonot Oy

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Load Balancing Features

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
Schedulers
SSL Offload

Integrations

Amazon CloudFront
JavaScript
Node.js
PHP
.NET
Akamai
Apache Cordova
AspDotNetStorefront
Cloudflare
Cloudflare Workers
F5 BIG-IP
Fastly
Java
Lua
Magento
Python
React
Salesforce Agentforce Commerce
WooCommerce
WordPress

Integrations

Amazon CloudFront
JavaScript
Node.js
PHP
.NET
Akamai
Apache Cordova
AspDotNetStorefront
Cloudflare
Cloudflare Workers
F5 BIG-IP
Fastly
Java
Lua
Magento
Python
React
Salesforce Agentforce Commerce
WooCommerce
WordPress
Claim CrowdHandler and update features and information
Claim CrowdHandler and update features and information
Claim Queue-it and update features and information
Claim Queue-it and update features and information