CrowdHandler

CrowdHandler

5.0 out of 5 stars
Kairal

Kairal

Kairal Technologies
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About

Trusted by entertainment brands, sports teams, e-tailers and government agencies the world over, CrowdHandler’s virtual waiting room protects your application and ensures fairness during peak-load. Keep track of your queues, and your site performance too. Our dashboard tells you everything you need to know about the state of your application. Build excitement around scarcity. Countdown to your drop, and treat your fans fairly, by randomizing positions at the critical moment. One in one out, rate-limiting or priority access. Protect your whole domain or just one URL. Integrate at the edge, or with our API — CrowdHandler works the way you need it.

About

Kairal is a web-based bot and fraud protection platform for e-commerce sites, marketplaces, ticketing services, and other online businesses. It evaluates activity across requests, browser and device signals, sessions, accounts, and network context to help identify automated abuse. Teams can protect selected pages and endpoints, review security events and decision evidence in a console, and configure managed rules, policy responses, and invisible browser challenges. Supported use cases include account takeover, fake-account creation, checkout and coupon abuse, card testing, scraping, and controlling automated-agent access. Kairal connects through CDN, reverse-proxy, or application/API integrations, with a browser-side JavaScript collector. The vendor also offers managed bot-protection services and an outside-in threat exposure report to help teams assess their website's defenses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of an online waiting room and virtual queuing service

Audience

Online retailers, marketplaces, ticketing operators, and other high-volume online businesses seeking protection against automated abuse, account takeover, card testing, checkout fraud, promotion abuse, and scraping. The site also identifies banks, airlines, and public-sector organizations as Enterprise prospects.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$190 per month
Free Version Supported
Free Trial Supported

Pricing

Every plan starts with a free 30-day pilot on real traffic; the limited Design Partner pilot is advertised as free for six months. Growth and Business plans are marked coming soon. Enterprise pricing is custom under an annual, volume-based contract. Excess requests are €0.50 per 1,000. A no-credentials outside-in Threat Exposure Report is also available free and takes three days.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Worked very well day of the actual event. No issues leveraging it as a waiting room for customers at all.
  • Handling high volumes of website traffic while ensuring optimal server performance and preventing overload.
  • It’s simple, reliable, and did exactly what we needed during several major event launches. Our site caps around 1,000 concurrent users, and CrowdHandler handled everything above that limit smoothly. Setup through Cloudflare Edge Workers was quick, and support from Jake and his team was excellent. The custom waiting room template integrated cleanly into our site and gave users a smooth queue experience during peak demand.
  • This waiting room is one of the most affordable options on the market. It works well, is easy to integrate even with Cloudflare (thanks to the tutorials available on their website), and is quite intuitive. What really makes me give it 5 stars, though, is the support. The team is incredibly helpful, open to feedback, and always ready to assist in the best possible way.
  • Super easy to use, reasonable pricing. We like that there is a feature to customize the waiting room

Cons

  • Didn't have an issues with the product, no major cons here.
  • A bit expensive but working very well overall, I recommend
  • I wish their Standard plan tier included IP whitelisting. It would make it easier to exclude internal staff and partners from the queue during testing and launch monitoring.
  • Some features could be improved or expanded to make the service even more complete.
  • No cons, the system is very easy to use, highly recommend

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CrowdHandler
Founded: 2020
United Kingdom
www.crowdhandler.com

Company Information

Kairal Technologies
Founded: 2024
Italy
www.kairal.io

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Categories

Categories

Integrations

.NET Supported
Amazon CloudFront Supported
Cloudflare Supported
EdgeWorkers Supported
JavaScript Supported
Node.js Supported
PHP Supported
Shopify Supported
WooCommerce Supported
WordPress Supported

Integrations

.NET Not Supported
Amazon CloudFront Not Supported
Cloudflare Not Supported
EdgeWorkers Not Supported
JavaScript Not Supported
Node.js Not Supported
PHP Not Supported
Shopify Not Supported
WooCommerce Not Supported
WordPress Not Supported
Claim CrowdHandler and update features and information
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