CritiCall

CritiCall

Biddle Consulting Group
FirstResponse911

FirstResponse911

DataTech911
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+

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About

Part of the TestGenius Pre-Employment Testing Suite, CritiCall software tests 911 and public-safety dispatcher, call taker, and telecommunicator applicants for the multitasking and computer skills necessary in today's dispatch and telecommunication environment. CritiCall provides agencies the power to evaluate the actual skills and multi-tasking abilities coveted in a computer-aided telecommunication environment. CritiCall is available online (unproctored) or locally for proctored test administration. CritiCall will instantly become a centerpiece of your organization’s dispatcher / call-taker applicant testing process. Testing is completely automated, and CritiCall's modular construction allows for the individualized testing your agency needs. If it’s custom tests you need, the powerful Test Writer feature allows for the development of virtually any test in virtually any format.

About

FirstResponse911, a secure multi-site CAD-to-CAD solution, provides data interoperability by ensuring that public safety agencies can share 9-1-1 incident data in real time. FirstResponse911 continuously monitors and automatically transfers emergency call data between public safety agencies notifying them of critical 9-1-1 call information as the call progresses. FirstResponse911 continuously … • Monitors the 9-1-1 call center CAD • Provides CAD-to-CAD transfers of call information to the correct partner agency(s) • Notifies the correct partner agency(s) of critical 9-1-1 call information (e.g., address change, priority change, or a violent scene) as the call progresses • Provides acknowledgements that data was received by partner agency(s) FirstResponse911 has saved thousands of dispatch hours annually by eliminating phone or radio contact between 9-1-1 call centers and their partner agency(s).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and professionals interested in a testing and training software solution

Audience

911 Emergency Call Centers, Ambulance Companies, other emergency responders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Biddle Consulting Group
biddle.com/dispatcher-testing-software.html

Company Information

DataTech911
Founded: 2013
United States
www.firstresponse911.com

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Categories

Categories

EMS Supported
Public Safety Supported

Pre-employment Testing Features

Aptitude Testing Not Supported
Candidate Comparison Not Supported
Candidate Management Not Supported
Customizable Tests Supported
Online Testing Not Supported
Personality Testing Supported
Pre-made Test Library Supported
Real Time Reporting Not Supported
Skill Testing Supported
Test Authoring Not Supported
Workflow Management Not Supported

EMS Features

Availability Indicator Not Supported
Billable Items Tracking Not Supported
Daily Unit Loading Analysis Not Supported
Dispatch Monitoring Supported
Electronic Signature Not Supported
EMS Service Roles Time Clock Not Supported
Equipment Tracking Not Supported
Fleet Management Not Supported
NEMSIS Compliance Not Supported
Patient Database Not Supported
Point-of-Service Data Not Supported
Refusal Statements Not Supported
Shift Management Not Supported
Supply Management Not Supported

Integrations

JOBfindah Supported
RapidSOS Not Supported

Integrations

JOBfindah Not Supported
RapidSOS Supported
Claim CritiCall and update features and information
Claim CritiCall and update features and information
Claim FirstResponse911 and update features and information
Claim FirstResponse911 and update features and information