CrelioHealth vs. DoctorConnect Comparison


CrelioHealth Creliant Software Pvt Ltd	DoctorConnect Adtel International	+	+
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About CrelioHealth (formerly LiveHealth) enables customers to deliver a more digital & connected experience. 1500+ medical labs & diagnostics centers use CrelioHealth to deliver more value to patients, doctors & health organizations. Clear communication & our digital platform has proven to improve patient experience which finally drives retention. Offer seamless patient experience - from booking home collections to receiving reports and making payments through the app, SMS and WhatsApp. With our integrated online payment system, allow patients to make payments from the app and check reports right when they're ready. Provide your patients an option to submit feedback right on the app. We've delivered over 200k patient feedbacks to our customers so far. Our mobile apps & easy interface lets you stay connected with your business at all times. Reduce your TAT significantly with instant delivery of reports to your patients, doctors and organizations.		About DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Medical Laboratories		Audience Doctors, clinics and hospitals
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199.00/month Starter Our Most Basic Plan: Ideal For Physician Offices Additional Info - 1. 3rd Party Integrations like APIs, EMR, RCM, and Billing are available at additional costs. 2. Provider login at $USD 10 per login per month or 10 cents per order for all orders in the system. 3. CrelioHealth charges a one-time onboarding fee for setup which is waived off in case of annual payment. 4. This pricing is applicable for US & Canada only. $550.00 Standard (Featured) Budget-Friendly Plan Ideal For Standalone Reference Labs Additional Info - 1. 3rd Party Integrations like APIs, EMR, RCM, and Billing are available at additional costs. 2. Provider login at $USD 10 per login per month or 10 cents per order for all orders in the system. 3. CrelioHealth charges a one-time onboarding fee for setup which is waived off in case of annual payment. 4. This pricing is applicable for US & Canada only. $1,250.00 Advanced Our Advance Plan: Ideal for Standalone reference Labs requiring Pro-features & the Best B2B Experience Additional Info - 1. 3rd Party Integrations like APIs, EMR, RCM, and Billing are available at additional costs. 2. Provider login at $USD 10 per login per month or 10 cents per order for all orders in the system. 3. CrelioHealth charges a one-time onboarding fee for setup which is waived off in case of annual payment. 4. This pricing is applicable for US & Canada only. $2,500.00 Plus The CrelioHealth Plus Plan: Ideal for Multi-Location Labs Additional Info - 1. 3rd Party Integrations like APIs, EMR, RCM, and Billing are available at additional costs. 2. Provider login at $USD 10 per login per month or 10 cents per order for all orders in the system. 3. CrelioHealth charges a one-time onboarding fee for setup which is waived off in case of annual payment. 4. This pricing is applicable for US & Canada only. $4,500.00 Enterprise The Enterprise Plan: Ideal For Enterprise Labs Additional Info - 1. 3rd Party Integrations like APIs, EMR, RCM, and Billing are available at additional costs. 2. Provider login at $USD 10 per login per month or 10 cents per order for all orders in the system. 3. CrelioHealth charges a one-time onboarding fee for setup which is waived off in case of annual payment. 4. This pricing is applicable for US & Canada only. Pricing as per requirements Free Version Not Supported Free Trial Supported		Pricing $210 Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
		Pros from Real Users Pros One of my favorite features is the ability to send patients individual text messages and be able to encrypt them as well if needed. Along with individual texting is sending mass text messages to a list of patients on a providers schedule for a certain day. Our patients prefer text to call and so this has allowed us to get in touch with so many more patients. I've also enjoyed the Enhanced Text feature. This adds a link to an appointment reminder that will pull up a map app to guide patients to the address as well as allow the patient to change the language of the reminder.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Creliant Software Pvt Ltd Founded: 2013 US creliohealth.com		Company Information Adtel International Founded: 1992 United States www.doctorconnect.net
Alternatives LabWare LIMS LabWare		Alternatives Perfect Patient Management System SARU TECH
AyusLab LIMS ISIRI Technologies		Benchmark PM Benchmark Solutions
eLabAssist eLab Assist		OptiMantra
Benchmark EHR Benchmark Solutions		DrChrono
TrueMed LIS View All		Benchmark EHR Benchmark Solutions View All
Categories Electronic Medical Records (EMR) Supported Lab Inventory Management Supported LIMS Supported Medical Lab Supported PACS Supported Pathology Supported Patient Experience Supported Patient Relationship Management (PRM) Supported Radiology Supported Radiology Information Systems Supported		Categories AI Review Management Supported Appointment Reminder Supported Chiropractic Supported Clinic Management Supported Dental Supported Dermatology Supported Healthcare Supported Medical Practice Management Supported Medical Scheduling Supported Medical Spa Supported Optometry Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Management Supported Patient Scheduling Supported Pediatric Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Radiology Supported Reputation Management Supported Telemedicine Supported
Radiology Features Audit Trail Supported Billing & Invoicing Supported Claims Management Not Supported EDI Supported EMR HL7 Bridge Supported Image Fusion Supported PACS Integration Supported Patient Scheduling Supported Scanning Input Supported Teleradiology Not Supported Wait List Management Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Not Supported Compliance Tracking Supported E-Prescribing Not Supported E/M Coding Not Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported LIMS Features Audit Trail Supported Certificates of Analysis Not Supported Data Import / Export Supported Electronic Laboratory Notebook Supported Inventory Management Supported Lab Instrument Interface Supported Reporting & Statistics Supported Sample Tracking Supported Specification Management Not Supported Workflow Management Supported Medical Lab Features Audit Trail Supported Data Analysis Auditing Supported Data Security Supported EMR Interface Supported Fax Management Not Supported Lab Instrument Interface Supported Multi-Location Printing Supported Online Instrumentation Supported Physician Test Panels Supported Procedure-Based Billing Supported Sample Tracking Supported		Radiology Features Audit Trail Not Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Not Supported Image Fusion Not Supported PACS Integration Not Supported Patient Scheduling Supported Scanning Input Not Supported Teleradiology Not Supported Wait List Management Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Not Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Not Supported Patient Records Not Supported SOAP Notes Not Supported Dental Features Appointment Management Not Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Not Supported Patient Billing Supported Patient Records Management Not Supported Treatment Planning Not Supported Dermatology Features Claims Management Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Not Supported Progress Notes Not Supported Scheduling Supported Treatment Plans Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Not Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Medical Spa Features Appointment Management Supported Before & After Pictures Not Supported Client Management Supported Gift Card Management Not Supported HIPAA Compliant Not Supported Inventory Management Not Supported Package Creation Not Supported Optometry Features Appointment Management Supported Insurance Management Not Supported Inventory Management Not Supported Patient Records Not Supported Recall Tracking Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Not Supported Real Time Reporting Supported Waiting Time Tracking Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Pediatric Features Admissions Management Supported Billing & Invoicing Not Supported Charge Capture Supported Clinical Notes Not Supported Code Processing Not Supported Custom Bundles Supported Electronic Health Record Not Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Not Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Not Supported Exercise Management Supported Insurance Management Not Supported Multi-Location Supported Patient Records Not Supported Practice Management Supported Progress Notes Not Supported Treatment Plans Not Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Not Supported Inventory Management Not Supported Patient Billing Supported Patient Flow Management Not Supported Patient Portal Not Supported Patient Records Management Not Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Not Supported
Integrations eClinicalWorks Supported AccuMed EHR Not Supported AdvancedMD Not Supported Amazing Charts EHR Not Supported Azalea EHR Not Supported BarTender Supported DrChrono Supported Lytec Not Supported MOSAIQ Plaza Not Supported ModMed Not Supported NextGen Healthcare EHR Not Supported Nextech Not Supported Tebra Not Supported Yelp Not Supported athenaClinicals Not Supported Show More Integrations View All 3 Integrations		Integrations eClinicalWorks Supported AccuMed EHR Supported AdvancedMD Supported Amazing Charts EHR Supported Azalea EHR Supported BarTender Not Supported DrChrono Not Supported Lytec Supported MOSAIQ Plaza Supported ModMed Supported NextGen Healthcare EHR Supported Nextech Supported Tebra Supported Yelp Supported athenaClinicals Supported Show More Integrations View All 13 Integrations
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