Crave

Crave

Crave Interactive
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About

With a billion guest interactions per annum on our platform, the Crave data team is tasked with turning this wealth of data into actionable and useful data insights for our clients. Data drives our innovation process, provides valuable insights for our clients and is the key to understanding guest preferences and delivering personal service. Speak to team Crave to understand how our data capabilities can enhance your data and guest service strategies. The Crave platform can reliably service the needs of large hotel groups as well as individual properties, with most aspects of the Crave platform deployed on AWS. The Crave platform is a proprietary system developed over the years specifically for hospitality companies to provide great digital services to their guests. The Crave platform includes sophisticated security features, strictly complying with data regulations, including GDPR and other regional data laws.

About

Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hospitality industry wanting a solution for seamless integration

Audience

Hotels and resorts, from independent hotels to hotel groups

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Crave Interactive
Founded: 2009
United Kingdom
craveinteractive.com

Company Information

Estevano
Founded: 2026
Spain
estevano.com

Alternatives

Alternatives

CraveInvoice

CraveInvoice

CraveInvoice Software
Criton

Criton

Information Apps

Categories

Categories

Integrations

Adyen Supported
Agilysys InfoGenesis Supported
Deliverect Supported
OPERA Cloud PMS Not Supported
OpenTable Supported
Oracle MICROS POS Supported
Quore Supported
SONIFI Supported
Silverware Supported
Virdee Supported
WhatsApp Not Supported

Integrations

Adyen Not Supported
Agilysys InfoGenesis Not Supported
Deliverect Not Supported
OPERA Cloud PMS Supported
OpenTable Not Supported
Oracle MICROS POS Not Supported
Quore Not Supported
SONIFI Not Supported
Silverware Not Supported
Virdee Not Supported
WhatsApp Supported
Claim Crave and update features and information
Claim Crave and update features and information
Claim Estevano and update features and information
Claim Estevano and update features and information