Coreware vs. PawnMate Comparison


Coreware	PawnMate PawnMate Inc.	+	+
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About Coreware is an all-in-one platform built specifically for FFLs, including gun stores, shooting ranges, and online firearms retailers. Instead of juggling disconnected systems, Coreware brings point-of-sale, inventory, eCommerce, payment processing, and compliance into one connected platform. Designed to eliminate double data entry and streamline audit prep, Coreware centralizes serialized inventory tracking, vendor purchasing, electronic bound books, and digital ATF Form 4473 workflows right at the counter. Live distributor catalog feeds expand your inventory automatically, while built-in payment processing keeps counter and online checkout fast, seamless, and secure. To drive revenue, built-in marketing automation makes it simple to launch email and SMS campaigns that build buyer loyalty. By consolidating these customer engagement tools directly into the retail ecosystem, store owners can drive repeat business and protect their bottom line without relying on third-party apps.	About Discover PawnMate, the all-in-one pawnshop software designed to elevate your business operations and customer service. With PawnMate, you get seamless data migration, intuitive inventory management, and advanced features like the electronic 4473 (e4473) for firearm transactions. Our customizable interface lets you tailor terminology to fit your store, while the powerful AI-driven PawnMate Assistant helps with everything from support to content creation. Automate tasks like inventory pulls and customer notifications, and utilize our robust accounting integration with QuickBooks and other leading software. Our Customer Review Module simplifies gathering valuable feedback, and our compliance features keep you up-to-date with regulations like the OFAC SDN list. Plus, with FastPawn, customers can make online payments effortlessly. Experience the difference with PawnMate and streamline your operations with a partner dedicated to your success. Contact us today to see how PawnMate can transfor
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Gun stores, FFLs, and ranges of any size	Audience PawnMate is the ultimate software solution for a diverse range of businesses, including pawn shops, buy/sell stores, jewelry stores, and firearm dealers. Designed to meet the unique needs of each industry, PawnMate offers powerful features and tools that streamline operations, enhance customer service, and ensure compliance with regulations. Pawn Shops: Manage loans, inventory, and customer transactions with ease. Our intuitive platform simplifies everyday tasks, from setting up new loans to tracking payments and renewals. Buy/Sell Stores: Keep track of your inventory, manage purchases and sales, and stay organized with comprehensive reporting tools. PawnMate’s flexible system adapts to your specific business model, ensuring efficiency and accuracy. Jewelry Stores: Handle everything from appraisals to sales with precision. Our software helps you manage your valuable inventory, track repairs, and engage customers with personalized service. Firearm Dealers: Stay compliant with industry regulations using our e4473 feature for firearm transactions. PawnMate ensures your records are accurate and up-to-date, providing peace of mind and streamlined operations. Whether you're a pawn shop, buy/sell store, jewelry store, or firearm dealer, PawnMate is tailored to enhance your business operations and customer experience. Discover the difference PawnMate can make for your business today!
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $150/month Free Version Not Supported Free Trial Not Supported	Pricing $199 Explore our flexible software packages designed to fit your business needs: PawnMate Lite, PawnMate Suite, and PawnMate Ultimate. Each package includes unlimited users and access, data conversion, data optimization, equipment setup, ticket and label adjustments, an onboarding manager, unlimited training, and unlimited support. Enjoy the freedom to switch packages at any time without being locked into a plan. With PawnMate, you get comprehensive support and flexibility to grow your business effortlessly. Discover which package is right for you today! Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.8 / 5 ease 1.8 / 5 features 3.2 / 5 design 2.4 / 5 support 1.9 / 5 Read all reviews	Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.5 / 5 Read all reviews
Pros & Cons from Real Users Pros Great reporting. Serial number tracking. Lots of options. When it works I love it. Too bad it does not work often enough. Now I am at least sevens in and it’s basically unusable and I am getting blown off by tech support for the hundredth time! Now I gotta try to figure out how to change software companies and I’ve got all these years of data. On a positive note, the online integration of Form 4473 works smoothly once you're familiar with the process. Fast response although it's slowed down considerably from 10 minutes to almost an hour. For the times That i did Talk to a CS member they were helpful Their POS could be a great product if they actually tested it fully and considered the input of their users. Their YouTube videos are well made and can be helpful. CC processing ran smoothly. One stop solution (coreSTORE, coreCLEAR, coreFIRE now called coreFORCE Lite, coreILLA, their marketing (CRM/CRI) management. Patience of the owners and customer service Constantly evolving Pricing coreWARE is always looking to improve their services. They listen to their customers wants and needs and if enough dealers have similar requests they integrate and update the change(s) KEEP IT UP COREWARE!!! You provide a great, caring, and customer based service. Cons They love to change things and only level 1 AI bot level tech support available. Honestly, the real AI bought is as bad as helpful as the true tech-support. Years ago we got real tech support when they changed things and broke them. Now only messages like try restarting the computer and blaming our equipment. They refuse to call and ask us to run screen recordings to send to them but we are not sure what to even record. We run out of two locations on multiple different computers, two different internet providers, and we ended up replacing all of our network equipment. We only had issue with their software but was constantly told probably just our equipment or our ISP. Oh yeah I even upgraded to fiber internet at the main store and they still said probably just slow internet is the issue. It has been a frustrating experience with Core and its required interface software. The accounting functionality within Core is extremely limited, which makes integration with third-party software not just helpful, but absolutely necessary. Unfortunately, that's where the problems really begin. Some specific ongoing issues include: 1. Invoices defaulting to "Undeposited Funds" without clear reason. 2. Data inconsistently transferring—some days it simply doesn't, with no explanation. 3. Correcting a receiving report creates a duplicate rather than replacing the original, resulting in errors and duplications in the Bound Book. 4. Vendor invoices often fail to appear in QuickBooks. 5. There is no warning for duplicate invoice numbers, which increases the risk of accounting errors. 6. Customer support has been extremely slow—often taking weeks, months, or in some cases, over a year to provide meaningful assistance. Reaching an actual person when issues arise is nearly impossible, and the lack of real-time support has been a major source of frustration. 7. The interface software and Core frequently pass blame back and forth when issues arise, which only delays resolution and adds to the confusion. Some tabs and buttons don't do their assigned jobs. Asking for help to get referred to a How to step by step. Some buttons on corestore is literally pointless if I have to manually do everything. Customer help has considerably slowed down. Support is horrible. POS is glitchy and non-intuitive. Ease of transition and Learning curve- once you understand how the system works it’s a great experience. You have to hang in there for you to understand that this is a truly sophisticated system and with that said you need to be patient. They sure had to have patience with me and all my questions, chats, and tickets live domestic phone customer service (most likely cost prohibited) •some bugs need to be addressed regarding in-store inventory and inventory brought into the store from online purchases. They show available fore sale, though allocated.	Pros & Cons from Real Users Pros It's reasonably simple once you learn it gives me lots of options, should one of the computers go down because they are set up differently to do different things I can easily put both programs on a single computer Doesn't require a lot of internet speed. Doesn't charge per individual station. Doesn't nickel & dime. Cons It's reasonably complicated until you learn it, gives you lots and lots of options None. Over 30 years of pawn experience. The best.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Coreware Founded: 2016 United States coreware.com	Company Information PawnMate Inc. Founded: 2017 Canada pawnmate.com
Alternatives Trident 1	Alternatives Bravo POS for Gun Stores Bravo Store Systems
E4473	Bravo POS for Pawnbrokers Bravo Store Systems
Bravo POS for Gun Stores Bravo Store Systems	PawnMaster Bravo Store Systems
Orchid POS™ Orchid LLC	PawnR Meenaksh Solutions
Orchid Pay Orchid LLC View All	Pawn Wizard Pro Wizard Software Development View All
Categories eCommerce Supported Payment Processing Supported	Categories Pawn Shop Supported
Show More Features Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Supported Online Payments Supported POS Transactions Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Supported eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Not Supported Loyalty Program Supported Mobile Access Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Supported SEO Management Supported Shopping Cart Supported Templates Supported	Show More Features Pawn Shop Features Accounting Supported Cash Drawer Management Supported Check Advance Supported Check Cashing Supported eCommerce Supported Inventory Management Supported Jewelry Management Supported Loan Management Supported Payment Tracking Supported Point of Sale (POS) Supported Police Reporting Supported Price / Margin Management Supported
Integrations Facebook Supported Instagram Supported Twilio Supported Akoya Supported Amazon SES Supported EasyPost Supported Fortis Not Supported Google Analytics Supported Google Shopping Not Supported IBM Cloud Not Supported LeadsOnline Not Supported Mailgun Supported Printful Supported QuickBooks Accountants Not Supported QuickBooks Online Supported SendGrid Supported Telnyx Supported TikTok Supported Vonage AI Studio Supported eBay Not Supported Show More Integrations View All 15 Integrations	Integrations Facebook Supported Instagram Supported Twilio Supported Akoya Not Supported Amazon SES Not Supported EasyPost Not Supported Fortis Supported Google Analytics Not Supported Google Shopping Supported IBM Cloud Supported LeadsOnline Supported Mailgun Not Supported Printful Not Supported QuickBooks Accountants Supported QuickBooks Online Not Supported SendGrid Not Supported Telnyx Not Supported TikTok Not Supported Vonage AI Studio Not Supported eBay Supported Show More Integrations View All 10 Integrations
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