Paladin POS

Paladin POS

Paladin Data Corporation
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About

Coreware is an all-in-one platform built specifically for FFLs, including gun stores, shooting ranges, and online firearms retailers. Instead of juggling disconnected systems, Coreware brings point-of-sale, inventory, eCommerce, payment processing, and compliance into one connected platform. Designed to eliminate double data entry and streamline audit prep, Coreware centralizes serialized inventory tracking, vendor purchasing, electronic bound books, and digital ATF Form 4473 workflows right at the counter. Live distributor catalog feeds expand your inventory automatically, while built-in payment processing keeps counter and online checkout fast, seamless, and secure. To drive revenue, built-in marketing automation makes it simple to launch email and SMS campaigns that build buyer loyalty. By consolidating these customer engagement tools directly into the retail ecosystem, store owners can drive repeat business and protect their bottom line without relying on third-party apps.

About

Paladin is an all-in-one retail management platform built for independent hardware stores, lumber and building materials dealers, feed & seed retailers, pharmacies, and specialty retailers. Paladin combines point of sale, inventory management, e-commerce, mobile selling, and managed IT services in a single system. PaladinPOS™ helps retailers manage sales, inventory, pricing, purchasing, customer accounts, and day-to-day operations from one platform. PaladinGo™ extends selling beyond the counter with real-time mobile access to inventory, pricing, and customer information. PaladinShop™ provides a built-in online storefront that keeps inventory and pricing synchronized automatically. PaladinMSP™ delivers managed IT, security, updates, and network monitoring to reduce technology burdens. Serving independent retailers since 1980, Paladin is known for reliable systems, practical retail expertise, and industry-leading U.S.-based customer support.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Gun stores, FFLs, and ranges of any size

Audience

Paladin is ideal for single and multi-store retailers in hardware, lumber, pharmacy, and specialty retail who need clear visibility into inventory and operations, flexible workflows, and reliable, retail-experienced support.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150/month
Free Version Not Supported
Free Trial Not Supported

Pricing

Please contact sales or visit the "Contact Us" button above

1-800-725-2346 opt. 1
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.8 / 5
ease 1.8 / 5
features 3.2 / 5
design 2.4 / 5
support 1.9 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great reporting. Serial number tracking. Lots of options. When it works I love it. Too bad it does not work often enough. Now I am at least sevens in and it’s basically unusable and I am getting blown off by tech support for the hundredth time! Now I gotta try to figure out how to change software companies and I’ve got all these years of data.
  • On a positive note, the online integration of Form 4473 works smoothly once you're familiar with the process.
  • Fast response although it's slowed down considerably from 10 minutes to almost an hour. For the times That i did Talk to a CS member they were helpful
  • Their POS could be a great product if they actually tested it fully and considered the input of their users. Their YouTube videos are well made and can be helpful. CC processing ran smoothly.
  • *One stop solution (coreSTORE, coreCLEAR, coreFIRE now called coreFORCE Lite, coreILLA, their marketing (CRM/CRI) management. *Patience of the owners and customer service *Constantly evolving *Pricing coreWARE is always looking to improve their services. They listen to their customers wants and needs and if enough dealers have similar requests they integrate and update the change(s) KEEP IT UP COREWARE!!! You provide a great, caring, and customer based service.

Cons

  • They love to change things and only level 1 AI bot level tech support available. Honestly, the real AI bought is as bad as helpful as the true tech-support. Years ago we got real tech support when they changed things and broke them. Now only messages like try restarting the computer and blaming our equipment. They refuse to call and ask us to run screen recordings to send to them but we are not sure what to even record. We run out of two locations on multiple different computers, two different internet providers, and we ended up replacing all of our network equipment. We only had issue with their software but was constantly told probably just our equipment or our ISP. Oh yeah I even upgraded to fiber internet at the main store and they still said probably just slow internet is the issue.
  • It has been a frustrating experience with Core and its required interface software. The accounting functionality within Core is extremely limited, which makes integration with third-party software not just helpful, but absolutely necessary. Unfortunately, that's where the problems really begin. Some specific ongoing issues include: 1. Invoices defaulting to "Undeposited Funds" without clear reason. 2. Data inconsistently transferring—some days it simply doesn't, with no explanation. 3. Correcting a receiving report creates a duplicate rather than replacing the original, resulting in errors and duplications in the Bound Book. 4. Vendor invoices often fail to appear in QuickBooks. 5. There is no warning for duplicate invoice numbers, which increases the risk of accounting errors. 6. Customer support has been extremely slow—often taking weeks, months, or in some cases, over a year to provide meaningful assistance. Reaching an actual person when issues arise is nearly impossible, and the lack of real-time support has been a major source of frustration. 7. The interface software and Core frequently pass blame back and forth when issues arise, which only delays resolution and adds to the confusion.
  • Some tabs and buttons don't do their assigned jobs. Asking for help to get referred to a How to step by step. Some buttons on corestore is literally pointless if I have to manually do everything. Customer help has considerably slowed down.
  • Support is horrible. POS is glitchy and non-intuitive.
  • *Ease of transition and Learning curve- once you understand how the system works it’s a great experience. You have to hang in there for you to understand that this is a truly sophisticated system and with that said you need to be patient. They sure had to have patience with me and all my questions, chats, and tickets *live domestic phone customer service (most likely cost prohibited) •some bugs need to be addressed regarding in-store inventory and inventory brought into the store from online purchases. They show available fore sale, though allocated.

Pros from Real Users

Pros

  • Paladin has great customer service. When you call they answer and you do not have to wait for a call back. They get it done!
  • Paladin has a Swift response to any questions asked. Very Patient and willing to help in time of need. They have never left us unattended.
  • Paladin's customer service is second to none, every time we have ever had a question or a computer malfunction, they are right on top of it to ensure all our questions are answered and that we stay operational.
  • Extremely easy to use, excellent products, outstanding service and support. While the system can be used with only a keyboard, we blend the use of touchscreen and keyboard which seems to make it even easier for my employees to use. The Managed Services team works tirelessly to keep my network running smoothly while also making sure I do not get any viruses and staying on top of any updates to my system. After using several other Point of Sale companies Paladin has been a by far the best partner to work with.
  • Ease of use: the point of sale system is easy to navigate cash/check/credit card sales. A/R house accounts are easy to process at point of sale and even easier to process statements at end of month either by mail or e-mail. Weekly order generation is easy to run and keeps my inventory well stocked but not overstocked. Special orders are a breeze with Paladin as it creates an invoice for the store and customer, then also creates a PO to electronically submit to my hardware distributor. Inventory control is easy to maintain with location tags and easy, readable, useable reports that help get rid of dead obsolete items and bump up the popular items. Paladin support, when needed, and it is rarely needed is always prompt, friendly and solves whatever issue I might have quickly and professionally.
  • Great service very knowledgeable team always willing to help. understands your your needs and help make it better.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Coreware
Founded: 2016
United States
coreware.com

Company Information

Paladin Data Corporation
Founded: 1982
United States
paladinpointofsale.com

Alternatives

Alternatives

Lightning Online POS

Lightning Online POS

Computer Perfect
Rain Point of Sale

Rain Point of Sale

Rain Retail Software
Bravo POS for Gun Stores

Bravo POS for Gun Stores

Bravo Store Systems
Orchid POS™

Orchid POS™

Orchid LLC
Orchid Pay

Orchid Pay

Orchid LLC
Paladin

Paladin

Paladin Software

Categories

eCommerce Supported
Payment Processing Supported

Categories

Building Materials Supported

PaladinPOS™ solutions are designed for lumber and building materials retailers who require accuracy, efficiency, and strong contractor relationships at scale. Built to support complex pricing, large‑volume products, and yard‑based operations, Paladin helps manage sales, inventory, and margins from a single system with precise calculations for board feet and square footage. The platform supports special orders, yard orders, and job account management, allowing retailers to track contractor pricing, historical invoices, and job‑level activity with clarity. PaladinGo™ Delivery simplifies scheduling and proof of delivery to ensure materials are delivered accurately and on time, while margin protection tools, including Profit Analyst and the Tally Calculator, help retailers safeguard profitability across fluctuating costs. Designed around real building materials workflows, Paladin helps stores operate efficiently while maintaining control over inventory, pricing, and customer commitments.

eCommerce Supported

PaladinShop™ is an e-commerce solution built into Paladin Point of Sale that allows independent retailers to sell online without the expense or complexity of running a separate platform. Seamlessly connected to PaladinPOS ™, PaladinShop automatically keeps inventory, pricing, product information, and customer data in sync, letting retailers manage both in‑store and online sales and inventory from a single, familiar system. Shoppers can browse products, place orders, view invoices, and submit payments anytime from anywhere. Built to minimize setup and maintenance, PaladinShop eliminates common obstacles to online selling and gives retailers an easy, practical way to expand beyond the counter and stay connected with customers wherever they are.

Point of Sale Supported

Paladin Point of Sale is retail management software built specifically for the everyday demands of independent stores. Designed for hardware, lumber, pharmacy, and specialty retailers, PaladinPOS ™ unifies sales, inventory, pricing, and customer information in one connected system giving owners and staff clear visibility into their business and the confidence to make informed decisions without juggling disconnected tools. Intuitive to learn and grounded in real‑world retail workflows, PaladinPOS helps reduce manual tasks, minimize errors, increase efficiency, and keep operations running. With flexible configuration, dependable performance, and U.S.‑based support from experienced professionals, PaladinPOS adapts to how each store actually operates, helping retailers stay consistent, in control, and ready to grow.

Retail Management Supported

Paladin Retail Management provides independent retailers with the tools they need to run day‑to‑day operations with clarity and control. Built on Paladin’s core point-of-sale system, it brings inventory, pricing, margins, payments, and customer data together in one connected platform, reducing manual work and helping retailers avoid costly inventory and pricing mistakes. Retailers can forecast demand, maintain profitable inventory levels, protect margins, and streamline pricing without spending hours hunting through reports. Paladin also supports customer loyalty through flexible pricing, rewards, and purchase history insights. For hardware and feed and seed retailers, Paladin offers specialized tools that allow stores to bundle and sell proprietary feed or product mixes under a single SKU while tracking individual components. It also supports bulk quantity conversions, making it easy to buy in volume, repackage, and sell in smaller units with accurate pricing and inventory tracking.

Retail POS Systems Supported

PaladinPOS™ Retail Systems are designed to support the daily realities of independent retail operations, providing a stable, intuitive way to manage sales, inventory, pricing, and customers from a single system. Built around real store workflows, PaladinPOS helps staff complete transactions quickly while giving owners clear visibility into what’s selling, what’s in stock, and where attention is needed. Inventory and pricing updates flow directly through the system, reducing manual work and helping retailers avoid costly errors. With reliable performance, flexible configuration for different retail environments, and support from retail-experienced specialists, PaladinPOS Retail Systems help stores operate consistently, stay organized, and remain in control of day‑to‑day operations.

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Supported
Data Security Not Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Supported
Mobile Access Not Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Supported
Templates Not Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Retail Management Features

Commission Management Not Supported
CRM Not Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Not Supported
Merchandise Management Not Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Not Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Integrations

Akoya Supported
Datascan Not Supported
FSI Pharmacy Management System Not Supported
Facebook Supported
Flextrax Not Supported
Instagram Supported
Margin Master Not Supported
PKon Rx Not Supported
Point of Rental Not Supported
Postmark Supported
PrimeRx Not Supported
QuickBooks Online Supported
SaberisConnect Not Supported
SendGrid Supported
TikTok Supported
Touch Dynamic Not Supported
Trend Micro Worry-Free Not Supported
Twilio Supported
Vonage AI Studio Supported
Winpharm Not Supported

Integrations

Akoya Not Supported
Datascan Supported
FSI Pharmacy Management System Supported
Facebook Not Supported
Flextrax Supported
Instagram Not Supported
Margin Master Supported
PKon Rx Supported
Point of Rental Supported
Postmark Not Supported
PrimeRx Supported
QuickBooks Online Not Supported
SaberisConnect Supported
SendGrid Not Supported
TikTok Not Supported
Touch Dynamic Supported
Trend Micro Worry-Free Supported
Twilio Not Supported
Vonage AI Studio Not Supported
Winpharm Supported
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