Coreware vs. Fincio CMMS Comparison


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About Coreware accelerates the development of uniquely powerful websites and business applications. Content management, CRM, task & project management, e-commerce, customer service, and blogging capabilities all come standard. But there’s much more: Coreware’s flexible architecture enables unlimited creativity, allowing our developers and users to implement advanced new capabilities and imaginative custom solutions. Coreware was born out of the belief that your business is unique, and must stand out to succeed. We created our platform for businesses and non-profits with clear missions and a desire for excellence that could not be achieved with off-the-shelf mass market tools. On Coreware, your business functions and looks exactly the way you want it to, you’re never a square peg in a round hole. To deliver uniquely powerful online applications that exceed clients’ expectations and function seamlessly on any device, backed by outstanding service and support.	About Your organization does not run in exactly the same manner as others. Hence purely off-the-shelf software solutions won't work for your company and you do not want to compromise over features and functionality. Here Fincio™ comes in. We develop sophisticated business and other organizational software systems, with features and functionality tailored EXACTLY according to your unique workflow requirements. Fincio excels in web application development services with a special focus on clients' overall productivity enhancement and ROI. We start from your software project requirements specification and build on it according to your specific business process requirements. Rest assured that we are a reliable desktop and cloud/web application development, service provider. Whether you are a small company with 20 employees or a Fortune® 500 corporation, you can expect cost-effective and highly reliable web applications and other software solutions with industry-standard service levels.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses and non-profits that need custom websites and business applications to implement advanced new solutions	Audience Organizations searching for a solution to improve their operations and manage their processes
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $9.95/month/user Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.8 / 5 ease 1.8 / 5 features 3.2 / 5 design 2.4 / 5 support 1.9 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Great reporting. Serial number tracking. Lots of options. When it works I love it. Too bad it does not work often enough. Now I am at least sevens in and it’s basically unusable and I am getting blown off by tech support for the hundredth time! Now I gotta try to figure out how to change software companies and I’ve got all these years of data. On a positive note, the online integration of Form 4473 works smoothly once you're familiar with the process. Fast response although it's slowed down considerably from 10 minutes to almost an hour. For the times That i did Talk to a CS member they were helpful Their POS could be a great product if they actually tested it fully and considered the input of their users. Their YouTube videos are well made and can be helpful. CC processing ran smoothly. One stop solution (coreSTORE, coreCLEAR, coreFIRE now called coreFORCE Lite, coreILLA, their marketing (CRM/CRI) management. Patience of the owners and customer service Constantly evolving Pricing coreWARE is always looking to improve their services. They listen to their customers wants and needs and if enough dealers have similar requests they integrate and update the change(s) KEEP IT UP COREWARE!!! You provide a great, caring, and customer based service. Cons They love to change things and only level 1 AI bot level tech support available. Honestly, the real AI bought is as bad as helpful as the true tech-support. Years ago we got real tech support when they changed things and broke them. Now only messages like try restarting the computer and blaming our equipment. They refuse to call and ask us to run screen recordings to send to them but we are not sure what to even record. We run out of two locations on multiple different computers, two different internet providers, and we ended up replacing all of our network equipment. We only had issue with their software but was constantly told probably just our equipment or our ISP. Oh yeah I even upgraded to fiber internet at the main store and they still said probably just slow internet is the issue. It has been a frustrating experience with Core and its required interface software. The accounting functionality within Core is extremely limited, which makes integration with third-party software not just helpful, but absolutely necessary. Unfortunately, that's where the problems really begin. Some specific ongoing issues include: 1. Invoices defaulting to "Undeposited Funds" without clear reason. 2. Data inconsistently transferring—some days it simply doesn't, with no explanation. 3. Correcting a receiving report creates a duplicate rather than replacing the original, resulting in errors and duplications in the Bound Book. 4. Vendor invoices often fail to appear in QuickBooks. 5. There is no warning for duplicate invoice numbers, which increases the risk of accounting errors. 6. Customer support has been extremely slow—often taking weeks, months, or in some cases, over a year to provide meaningful assistance. Reaching an actual person when issues arise is nearly impossible, and the lack of real-time support has been a major source of frustration. 7. The interface software and Core frequently pass blame back and forth when issues arise, which only delays resolution and adds to the confusion. Some tabs and buttons don't do their assigned jobs. Asking for help to get referred to a How to step by step. Some buttons on corestore is literally pointless if I have to manually do everything. Customer help has considerably slowed down. Support is horrible. POS is glitchy and non-intuitive. Ease of transition and Learning curve- once you understand how the system works it’s a great experience. You have to hang in there for you to understand that this is a truly sophisticated system and with that said you need to be patient. They sure had to have patience with me and all my questions, chats, and tickets live domestic phone customer service (most likely cost prohibited) •some bugs need to be addressed regarding in-store inventory and inventory brought into the store from online purchases. They show available fore sale, though allocated.	Pros & Cons from Real Users Pros I have been using this software for almost 5 years and it was working well until about a week ago, the site was no longer active/found and their phone number has been disconnected. Cons Not sure what is going on and cannot get answers. The biggest problem is all the data that was collected over the period I Was using this system is just 'gone' at this point.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Coreware Founded: 2016 United States www.coreware.com	Company Information Fincio Software Solutions United States fincio.com
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Fincio CMMS Fincio Software Solutions View All	UpKeep UpKeep Maintenance Management View All
Categories eCommerce Supported Payment Processing Supported	Categories Building Maintenance Supported CMMS Supported Equipment Maintenance Supported Facility Management Supported Field Service Management Supported Maintenance Management Supported Tradesman Job Management Supported
	Show More Features Building Maintenance Features Asset Tracking Supported Commercial Properties Supported Customer Database Supported Dispatch Management Supported Inventory Management Supported Job Costing Not Supported Job Management Supported Maintenance Scheduling Supported Residential Properties Supported Routing Not Supported Scheduling Supported Work Order Management Supported CMMS Features Asset Tracking Supported Calibration Management Not Supported Inventory Control Supported Key & Lock Management Not Supported Mobile Access Supported Preventive Maintenance Supported Purchasing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Equipment Maintenance Features Customer Database Supported Dispatch Management Supported Equipment Tracking Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Warranty Tracking Not Supported Work Order Management Supported Facility Management Features Asset Management Not Supported Commercial Properties Not Supported Equipment Management Not Supported Facility Scheduling Not Supported Incident Management Not Supported Inspection Management Not Supported Inventory Control Not Supported Maintenance Tracking Not Supported Preventive Maintenance Not Supported Residential Properties Not Supported Room Scheduling Not Supported Schools Not Supported Space Planning Not Supported Vendor Management Not Supported Visitor Management Not Supported Work Order Management Not Supported Field Service Management Features Billing & Invoicing Not Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Maintenance Management Features Asset Tracking Supported Billing & Invoicing Not Supported Calibration Management Not Supported Dispatch Management Not Supported Inventory Control Supported Inventory Management Supported Key & Lock Management Not Supported Mobile Access Supported Planning Calendar Supported Predictive Maintenance Supported Preventive Maintenance Supported Purchasing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Integrations Google Analytics Supported Mailchimp Supported QuickBooks Online Supported Zaius Supported View All 5 Integrations	Integrations Google Analytics Not Supported Mailchimp Not Supported QuickBooks Online Not Supported Zaius Not Supported
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