Coreware vs. E4473 Comparison


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About Coreware accelerates the development of uniquely powerful websites and business applications. Content management, CRM, task & project management, e-commerce, customer service, and blogging capabilities all come standard. But there’s much more: Coreware’s flexible architecture enables unlimited creativity, allowing our developers and users to implement advanced new capabilities and imaginative custom solutions. Coreware was born out of the belief that your business is unique, and must stand out to succeed. We created our platform for businesses and non-profits with clear missions and a desire for excellence that could not be achieved with off-the-shelf mass market tools. On Coreware, your business functions and looks exactly the way you want it to, you’re never a square peg in a round hole. To deliver uniquely powerful online applications that exceed clients’ expectations and function seamlessly on any device, backed by outstanding service and support.	About e4473 is the electronic ATF Form 4473 for gun stores, pawn shops, and other Federal Firearms Licensees, built into the Bravo Store Systems point of sale rather than bolted on. When you ring up a sale, the 4473, the background check, and your A&D Book are completed on the same record, so there is no double entry and nothing to reconcile. Guided entry walks the buyer through every question and enforces required fields, removing the transcription and completeness errors that most often turn up in an ATF inspection. Completed forms live in permanent, encrypted cloud storage, searchable in seconds, and the software stays current with ATF form revisions and state rule changes. e4473 processes more than 1 million electronic 4473s a year across 3,300+ stores and is backed by a 100% ATF compliance guarantee. It fits every size of FFL, with US-based setup and support since 2011. Pricing is tailored to your store. Request a free 15-minute demo.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses and non-profits that need custom websites and business applications to implement advanced new solutions	Audience Firearms businesses in need of a secure and digital gun processing solution to automate operations and improve processes
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $99 per month Quote-based (tailored to the store). No public price list. No free trial. The first step is a free 15-minute demo. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.8 / 5 ease 1.8 / 5 features 3.2 / 5 design 2.4 / 5 support 1.9 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Great reporting. Serial number tracking. Lots of options. When it works I love it. Too bad it does not work often enough. Now I am at least sevens in and it’s basically unusable and I am getting blown off by tech support for the hundredth time! Now I gotta try to figure out how to change software companies and I’ve got all these years of data. On a positive note, the online integration of Form 4473 works smoothly once you're familiar with the process. Fast response although it's slowed down considerably from 10 minutes to almost an hour. For the times That i did Talk to a CS member they were helpful Their POS could be a great product if they actually tested it fully and considered the input of their users. Their YouTube videos are well made and can be helpful. CC processing ran smoothly. One stop solution (coreSTORE, coreCLEAR, coreFIRE now called coreFORCE Lite, coreILLA, their marketing (CRM/CRI) management. Patience of the owners and customer service Constantly evolving Pricing coreWARE is always looking to improve their services. They listen to their customers wants and needs and if enough dealers have similar requests they integrate and update the change(s) KEEP IT UP COREWARE!!! You provide a great, caring, and customer based service. Cons They love to change things and only level 1 AI bot level tech support available. Honestly, the real AI bought is as bad as helpful as the true tech-support. Years ago we got real tech support when they changed things and broke them. Now only messages like try restarting the computer and blaming our equipment. They refuse to call and ask us to run screen recordings to send to them but we are not sure what to even record. We run out of two locations on multiple different computers, two different internet providers, and we ended up replacing all of our network equipment. We only had issue with their software but was constantly told probably just our equipment or our ISP. Oh yeah I even upgraded to fiber internet at the main store and they still said probably just slow internet is the issue. It has been a frustrating experience with Core and its required interface software. The accounting functionality within Core is extremely limited, which makes integration with third-party software not just helpful, but absolutely necessary. Unfortunately, that's where the problems really begin. Some specific ongoing issues include: 1. Invoices defaulting to "Undeposited Funds" without clear reason. 2. Data inconsistently transferring—some days it simply doesn't, with no explanation. 3. Correcting a receiving report creates a duplicate rather than replacing the original, resulting in errors and duplications in the Bound Book. 4. Vendor invoices often fail to appear in QuickBooks. 5. There is no warning for duplicate invoice numbers, which increases the risk of accounting errors. 6. Customer support has been extremely slow—often taking weeks, months, or in some cases, over a year to provide meaningful assistance. Reaching an actual person when issues arise is nearly impossible, and the lack of real-time support has been a major source of frustration. 7. The interface software and Core frequently pass blame back and forth when issues arise, which only delays resolution and adds to the confusion. Some tabs and buttons don't do their assigned jobs. Asking for help to get referred to a How to step by step. Some buttons on corestore is literally pointless if I have to manually do everything. Customer help has considerably slowed down. Support is horrible. POS is glitchy and non-intuitive. Ease of transition and Learning curve- once you understand how the system works it’s a great experience. You have to hang in there for you to understand that this is a truly sophisticated system and with that said you need to be patient. They sure had to have patience with me and all my questions, chats, and tickets live domestic phone customer service (most likely cost prohibited) •some bugs need to be addressed regarding in-store inventory and inventory brought into the store from online purchases. They show available fore sale, though allocated.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Coreware Founded: 2016 United States www.coreware.com	Company Information E4473 Founded: 2011 United States www.e4473.com
Alternatives Trident 1	Alternatives 4473 Cloud Silencer Shop
E4473	Gun StoreMaster
MONEI Microapps sl	FastBound
OpenScape Session Border Controller Mitel	Bravo POS for Pawnbrokers Bravo Store Systems
Fincio CMMS Fincio Software Solutions View All	Orchid eBound Orchid LLC View All
Categories eCommerce Supported Payment Processing Supported	Categories Firearms Supported
	Show More Features Firearms Features Accounting / ERP Not Supported Analytics / Reporting Not Supported ATF Compliance Supported Audit Trail Supported Background Check Supported Barcode Scanning / Printing Not Supported CRM Not Supported eCommerce / Online Sales Not Supported Electronic 4473 Supported Electronic Bound Book Supported eZ Check Verification Not Supported FFL Supported For Shooting Instructors Not Supported For Shooting Ranges Supported Inventory Management Not Supported Point of Sale (POS) Supported Purchasing / Procurement Not Supported
Integrations Bravo POS for Gun Stores Not Supported Bravo POS for Pawnbrokers Not Supported Google Analytics Supported Mailchimp Supported QuickBooks Online Supported Zaius Supported View All 5 Integrations	Integrations Bravo POS for Gun Stores Supported Bravo POS for Pawnbrokers Supported Google Analytics Not Supported Mailchimp Not Supported QuickBooks Online Not Supported Zaius Not Supported View All 2 Integrations
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