NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
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About

Use Core Practice to plan your schedules, manage patient records or gain business insights on your practice’s performance & more, all in the cloud. Core Practice makes running your dental practice easy, fast and secure. Make better-informed decisions from anywhere on any device. With a dedicated Customer Success Manager that will work with you throughout the process, we ensure that switching to Core Practice is quick, easy and secure throughout the migration. We’ll train each user on how to best use Core Practice for your clinic. Industry-standard enterprise-level security with comprehensive audits, 24/7 monitoring, and automatic back-ups stored in multiple facilities. We have state-of-the-art data centers (99% up-time) and you get regular software updates instantly! Get help fast from a real person using our phone support with our easy-to-use 24/7 helpdesk system.

About

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Dentists seeking a solution to plan their schedules, manage patient records and gain business insights on their practice’s performance

Audience

Ambulatory care practices of all sizes and the communities they serve

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$240.00/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.7 / 5
ease 4.7 / 5
features 4.0 / 5
design 4.0 / 5
support 3.7 / 5

Reviews/Ratings

Overall 4.3 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Simple cloud based software which does basic things that server based softwares did. Few features like sterilisation logging are unique to it compared to others I have checked out.
  • The best SaaS Practice Management System for dentists in Australia. Easy to use with clean look Online booking integration with website SMS reminders, lab module, steri module Integration with medipass, Hicaps, Tyro, Smile right, hotdocs,.....
  • So easy to use. Voice to Text notes make life easy. SMS chat. Cloud based SAAS Model so can access anywhere. Security is strong with ISO 27001.

Cons

  • A lot. Firstly the support - terrible support team who has no idea about the their own software. They don't provide you any account manager. So you have to depend on these very unskilled support people who are more like chatbots replying with generic answers mostly. And you will have to get in touch with this team frequently as the software is full of problems. Worst is that during my 3 years with them they did not improve much. Many of the features are half done. We were told in our third year not to use one feature (which we reported was inaccurate) as it never worked from the beginning, Why is it still there then? They keep boasting product updates, but we never got them. And no mention of how to get them as well. Surprisingly their team also doesn't know and those who know are surprised why we do not have it. Lastly, they try to trap you by not letting you access your own data when you decide to move. We are moving to new software and they provided us incomplete data with excuses for not providing the rest. Still going through the pain with no result.
  • Only in cloud version currently no server based solution
  • Too easy to use. The Core Practice is always improving and coming out with new features.

Pros & Cons from Real Users

Pros

  • Excellent customer service, easy claims submission and re-submission, scheduling software is great! love this product!
  • The simplicity once all information is in system the program is simple to follow, it has all we need.
  • There are several features of NextGen that I like. I feel like it is very easy to use. It is nice to be able to scan directly into the EMR.

Cons

  • Sometimes the changes made by IT come by way of software messages and there is no time to read them all.
  • When someone is in chart, we cannot access chart, sometimes, we use this part every day.
  • I wish that there was a better way to document a phone note.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Core Practice
Founded: 2014
Australia
www.corepractice.com.au

Company Information

NextGen Healthcare
Founded: 1994
United States
www.nextgen.com/ehr-demo

Alternatives

Alternatives

OraCore AI

OraCore AI

OraCore AI, LLC
Service Center

Service Center

Office Ally
DOX|Pedo

DOX|Pedo

KSB Dental
SOTA Image

SOTA Image

Sota Imaging
Benchmark PM

Benchmark PM

Benchmark Solutions
Nexus EHR

Nexus EHR

Nexus Clinical

Categories

Dental Supported

Categories

Ambulatory Supported
Clinic Management Supported
Credentialing Supported
Dental Supported
Dermatology Supported
Healthcare ERP Supported
Long Term Care Supported
Medical Billing Supported
Medical Imaging Supported
Mental Health Supported
Ophthalmology Supported
Optometry Supported
Patient Engagement Supported
Patient Experience Supported
Patient Intake Supported
Patient Management Supported
Patient Portal Supported
Patient Scheduling Supported
Podiatry Supported

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Supported
Clinical Charting Supported
Imaging Supported
Inventory Management Supported
Patient Account Management Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Supported

Credentialing Features

Appointment Management Not Supported
Certification Tracking Supported
Committee Management Supported
Document Management Supported
Expiration Management Supported
License Verification Supported
Online Applications Supported
Privileging Supported

Dermatology Features

Claims Management Supported
EMR / EHR Supported
HIPAA Compliant Supported
Image Management Supported
Inventory Management Supported
Patient Portal Supported
Progress Notes Supported
Scheduling Supported
Treatment Plans Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Supported

Optometry Features

Appointment Management Supported
Insurance Management Supported
Inventory Management Supported
Patient Records Supported
Recall Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Supported

Patient Management Features

Admissions Management Supported
Bed Management Supported
Discharge Management Supported
Historical Reporting Supported
Patient Flow Management Supported
Patient Location Tracking Supported
Patient Monitoring Supported
Real Time Reporting Supported
Waiting Time Tracking Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Podiatry Features

Appointment Management Supported
Patient Records Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

SecureRx Not Supported
Arrendale Associates Not Supported
Artera Not Supported
CERTIFY Health Not Supported
CGM LABDAQ Not Supported
Calvient Not Supported
CareBridge Not Supported
Doc-U-Aide Not Supported
IAL (InterActive Lab) Not Supported
Luma Health Not Supported
Medsender Not Supported
NextGen Mobile Solutions Not Supported
OpenPM Not Supported
Phreesia Not Supported
Prevounce Not Supported
Pulse Not Supported
QliqCHAT HIPAA-Compliant Texting Not Supported
RepuGen Not Supported
TimeDoc Health Not Supported
iCareBilling Not Supported

Integrations

SecureRx Supported
Arrendale Associates Supported
Artera Supported
CERTIFY Health Supported
CGM LABDAQ Supported
Calvient Supported
CareBridge Supported
Doc-U-Aide Supported
IAL (InterActive Lab) Supported
Luma Health Supported
Medsender Supported
NextGen Mobile Solutions Supported
OpenPM Supported
Phreesia Supported
Prevounce Supported
Pulse Supported
QliqCHAT HIPAA-Compliant Texting Supported
RepuGen Supported
TimeDoc Health Supported
iCareBilling Supported
Claim Core Practice and update features and information
Claim Core Practice and update features and information
Claim NextGen Healthcare EHR and update features and information
Claim NextGen Healthcare EHR and update features and information