CooksTime vs. TouchBistro Comparison


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About CooksTime all-in-one restaurant accounting and management software is designed to help SMB restaurants operate more efficiently, identify problems faster, and gain a better understanding of what it takes to be profitable. Regardless if you're a first-time restaurant owner or an experienced owner who just wants to upgrade their current accounting software, we can help. Bookkeeping, analytics, cost management, budgeting, and more. Built by restaurant accountants for restaurant operators. At CooksTime our focus is not on every business, our focus is on your business. We make it easy for restaurants to create recipes, track waste, calculate yield, cost out menus, track usage vs purchases, count inventory, and more. Inventory your bar items in half the time by using our free mobile app bar code scanner. Plus track your on-hand inventory get low inventory text alerts, order online, and more.	About TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.
Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Restaurants requiring a solution to manage their accounting operations and grow their sales	Audience Full service or quick service restaurants, bars and clubs, food trucks, and brewery businesses
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $159 per month Free Version Not Supported Free Trial Not Supported	Pricing $69.99 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 4.3 / 5 ease 4.3 / 5 features 4.2 / 5 design 4.2 / 5 support 3.9 / 5 Read all reviews
Pros & Cons from Real Users Pros Somewhat simple to use for the most part. They’re just launching but it’s pretty good so far. They’re new so they can be super helpful if have questions even accounting questions. Cons We’ll find a glitch but they’ll fix it pretty quickly. Limited phone support but you can communicate online via Zoom.	Pros & Cons from Real Users Pros Software is the only positive part of the misadventure Their company is not a reflection of this software BEWARE Good price for pos system for us. Ease of use for us, but for loyalty kinda confusing. Okay customer service. Easy to use, Easy to program, Convenient, user friendly, Can be managed on iPad and on laptop/computer for back office. Excellent customer service and very knowledgeable quick response time. Apple based hardware and software. This is a great company to work with. They solve problems fast and efficiently. Highly recommend them for any business. Cons Horrible experience with TouchBistro We ran TouchBistro in our restaurant and it cost us far more in stress than in money. Their business model is to lock you up in infinite contracts, they dont respect or follow mexican laws. They charge IVA tax but dont deliver CFDI receipts, the tax invoice required by Mexican law. What the salesperson told us about cancelling is not what the contract says. No adhesion contract registered with PROFECO, the Mexican consumer authority. The contract names TouchBistro Inc. in Toronto as the provider, but the invoices come from TouchBistro Mexico. They changed the terms and conditions in the middle of our contract. We cancelled in writing and on time. They refused it and kept invoicing. The model is a 24 month lock in with automatic renewal, and you pay out the rest of the term if you want out. Read the whole contract before you sign anything with them. Better yet, look elsewhere. The software is not worth the headache. Online ordering needs to improve for charge back issues. Loyalty kinda confusing. No actual personal support that comes to the restaurant. Each products has its additional add-ons priced differently, would be nice if there was a reasonably priced packages which would include the add-on products so that we could use only one system rather than multiple ones. They dropped the menu board support recently, so we need to find an alternative software. We have not found anything that needs improvement at his time.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information CooksTime Founded: 2022 United States www.cookstime.com	Company Information TouchBistro Founded: 2011 United States www.touchbistro.com
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Ciferon Webmilez Infotech	Square for Restaurants Block
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Categories Restaurant Accounting Supported Restaurant Inventory Management Supported Restaurant Management Supported	Categories Bar POS Supported Kitchen Display Systems Supported Menu Supported Restaurant Accounting Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported
Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Not Supported	Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Show More Features Bar POS Features Cash Drawer Management Supported Employee Management Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Supported Separate Checks Supported Split Checks Supported Tips Management Supported Menu Features Color-Coding / Upselling Tools Supported Digital Signage / Menu Boards Not Supported Kiosk Menus Not Supported Menu Design Tools Not Supported Menu Item Management Supported POS Integration Supported Pre-Made Menu Templates Supported Printed/Paper Menus Not Supported QR Code Menus Not Supported Tablet Menus Not Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported
Integrations Square POS Supported COGS-Well Not Supported Caviar Not Supported Choice QR Not Supported CooksTime Not Supported Craftable Not Supported Fintech Supported Freedom Merchants Not Supported KayaPush Not Supported MarginEdge Not Supported PayPal Not Supported Push Operations Not Supported ShoppinPal Not Supported SocialCrowd Not Supported Solink Not Supported Square Payments Not Supported Stax Not Supported Toast POS Supported Zip Forecasting Not Supported me&u Not Supported Show More Integrations View All 8 Integrations	Integrations Square POS Supported COGS-Well Supported Caviar Supported Choice QR Supported CooksTime Supported Craftable Supported Fintech Not Supported Freedom Merchants Supported KayaPush Supported MarginEdge Supported PayPal Supported Push Operations Supported ShoppinPal Supported SocialCrowd Supported Solink Supported Square Payments Supported Stax Supported Toast POS Not Supported Zip Forecasting Supported me&u Supported Show More Integrations View All 35 Integrations
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