ConfigBox

ConfigBox

Rovexo
RSTickets!Pro

RSTickets!Pro

RSJoomla!
+
+

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About

ConfigBox is a multi-functional Product Configurator for Joomla, WordPress and Magento with integrated Order Management and implements the whole order process from product configuration, request for quotation (RFQ), ordering and shipping. With a ConfigBox license, you do not need any additional software for a complete eCommerce solution. There are extra packages for integration with third-party systems and open interfaces to create adapters for other ERP or CRM systems. ConfigBox enables you to present complex products and services in a simple and professional fashion and prevents incompatibilities and calculates intelligent pricing automatically. All this comes in full integration with Joomla/Magento and soon for a broader range of content management and eCommerce systems. Product data entry is done with interfaces that are specifically designed for user-friendliness and intuitive handling.

About

We are more than happy to announce you that RSTickets!Pro, our HelpDesk ticketing system component, has been updated in order to support the new Joomla! 4 version. Although there is no stable version released yet, we are continuing the new Joomla! 4 compatibility streak and updated our RSTickets!Pro component in order to support this new version of Joomla!. Various miscellaneous adjustments we're done to RSTickets!Pro component, like tidying up the source code and updating certain areas for a more consistent display to benefit both Joomla! 3 and Joomla! 4. All RSDirectory! configuration options are gathered in the Configuration tab, where they have been grouped based on their relevance. Provides a safe and private environment for customers. Able to create and reply to tickets directly through emails. Multiple email notifications to both customers and staff.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams looking for a product configurator solution for Joomla, Wordpress and Magento

Audience

Companies searching for a solution to manage and improve their operations and services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Rovexo
Founded: 2007
Latvia
www.configbox.at/en/

Company Information

RSJoomla!
United States
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

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ConfigBox

ConfigBox

Rovexo

Categories

RFQ Supported

Categories

Help Desk Supported

Product Configurator Features

2D Drawing Supported
3D Modeling Not Supported
Analysis & Constraints Supported
Custom Pricing Options Supported
eCommerce Supported
Inventory Management Supported
Recommendation Engine Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Joomla! Supported
Magento Supported
WordPress Supported

Integrations

Joomla! Not Supported
Magento Not Supported
WordPress Not Supported
Claim ConfigBox and update features and information
Claim ConfigBox and update features and information
Claim RSTickets!Pro and update features and information
Claim RSTickets!Pro and update features and information