Concord vs. PandaDoc Comparison


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About Concord Horizon is a next generation contract management platform rebuilt for the AI era, applying ten years of Concord expertise to a modern, AI native architecture. Horizon gives teams a cleaner, faster interface with light and dark mode, collapsible navigation, custom and pinnable columns, advanced filtering, and consistent tables across every module so users can work in full screen focus when they need it. AI Copilot lets you ask natural language questions about any contract, summarize or extract key points, and generate quick insights or reports, while AI Search combines lexical and semantic search to find meaning rather than just keywords and perform multi actions on results. With MCP you can bring contract insights into tools like ChatGPT or Claude to generate summaries or tables from your portfolio and automate contract monitoring, all backed by a zero data retention policy with AI partners so customer data is never used to train AI models.		About PandaDoc empowers more than 50,000+ growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including agreements, proposals, quotes, contracts, and more. Powerful, integrated, and secure, PandaDoc enables business users to create and send personalized documents for electronic signing in under 4 minutes. The five main use cases of PandaDoc are: - Proposals - Quotes - Contracts - eSignatures - Forms. PandaDoc seamlessly integrates with the existing software you use, like CRM, payment gateway, cloud storage. We support the tools highly effective teams use, like Zoom, Canva, Monday, HubSpot, and SalesForce. Moreover, our robust API and Zapier integration could connect PandaDoc with any custom software you may use.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Concord serves small and mid-sized businesses and Fortune 500 companies. This robust, web-based platform is used by human resource, sales, procurement, and legal teams, and virtually anyone who deals with contracts.		Audience Mid-Market and Enterprises
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $499 per month for 5 users Free Version Not Supported Free Trial Not Supported		Pricing Free Free eSign - $0 per user per month Essentials - $19 per user per month Business - $49 per user per month Enterprise - price on request Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.7 / 5 ease 4.6 / 5 features 4.5 / 5 design 4.6 / 5 support 4.7 / 5 Read all reviews
Pros from Real Users Pros In Concord we have been able to create a unique space where to interact with partners regardless of the distance, in this platform the limitations are erased, and we have been able to create a space where every possibility is totally attainable. Thanks to the collaboration tools, various work teams in the departments involved in trade agreements have been able to exchange information and maintain constant work thanks to this active communication space. One of the most important points of Concord is the management of contacts, where we can easily customize contracts thanks to templates, write comfortably even with character recognition, which is a powerful weapon, share these documents with whomever we want, in addition to having a quite ample and comfortable storage space. Similarly, submitting contracts and capturing signatures virtually has never been easier than it is with Concord. It maintains a secure platform, where all our information will always be protected and safeguarded from any infiltrator, in addition to the fact that we have the possibility of giving control and access only to the people with whom we want to share said information or contract. I also liked that I could convert the files to PDF and in this way be able to print them or have them stored without the information changing. Very easy to use and get information from. I like how it will store the information for you as well, never a lost file.		Pros & Cons from Real Users Pros PandaDoc is a creative and influential software that completes the tasks wonderfully and skillfully. It is able to create multiple proposals that are professional looking and don't leave any questions out in the air, the proposals are very detailed and they are made to provide the client with something that is professional and convinces them. It has many templates that are already included in the program, and these work very well, but additionally, they are very customizable and it allows for any additional information to be added, as well as any information not needed to be extracted from the proposal. I have been using the templates that it provides and they work really well to create proposals and send them over to clients, it is a very quick way to complete this task in a very short time and it is not done badly, on the contrary, it is better than creating the template from scratch which takes much more time. I also like that the templates include automatic reminders that can be customized to keep in contact with the client, it makes it easier to follow up with any answers to the questions they might have, and it makes it easier to complete any deals. The notifications that it provides on the mobile applications are also a life-saver, they are delivered at the exact time and allow me to view different details about the proposals that have been sent, if they have been opened, interacted with, completed, and more, it is very convenient to stay up to date with the status of a proposal during the day with these notifications, so that we can except the client to give a response or complete the proposal after it has been viewed, it is a smart software that facilitates the workflow. The templates make it easy to create professional-looking documents, the ability to integrate with a wide range of third-party applications is also really good, it makes it easy to manage documents within our existing workflow. - Saves paper! - Easy to communicate - Free PandaDoc makes digital e-signatures easy and affordable. It was easy to set up and the free tier makes initial commitment a breeze. Such a helpful app. They had exactly what I was looking for when I wasn't sure what to look for. Easy to search for contents that were needed. Cons There are a few points that I want to talk about when it comes to the cons of using PandaDoc, firstly, it is a bit pricey, it can be very expensive depending on the amount of proposals and esignatures that the business has to complete during the month, and as needs grow, so does the price of PandaDoc, I would say that their pricing options are not very convenient. Secondly, I have experienced certain issues when using PandaDoc to send out the proposals, it turns out that they sometimes get sent to the spam folder of clients, which becomes a problem because it does not make the communication between business and client very efficient, and it takes a longer time because the client tends to check their primary inbox because the email should be there and not in the spam folder, it is something that PandaDoc needs to fix and put as a priority. The UI & UX is good, but the interface can be confusing and difficult to navigate. Not a huge deal but when scaling, it is important to realize pricing is subscription-based, which can be expensive for some users. - when you "edit" a document it says it will "clear" the signature and date. It would be SUPER helpful if it has also said, that all other inputs will still be saved. -Some areas we MUST have filled it, not just the signature and date. It would be great if those were mandatory since our students/clients skip some parts... -loading time -some parts are filled in on one side and not on our side. It's happening more frequently. It tends to get lost in the spam when being sent off. I believe you can pay more to ensure this doesn't happen, but seems like it should be a given. Somethings were more American based rather than Canadian content.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Concord Founded: 2015 United States www.concord.app/		Company Information PandaDoc Founded: 2011 United States demo.pandadoc.com/
Alternatives PandaDoc		Alternatives Expedience Software
ConvergePoint Contract Management ConvergePoint		Sirion CLM Sirion
Carizma Axicos		Concord
LinkSquares LinkSquares Inc.		AgencyPitch GrahAI Systems
Leah View All		Oneflow View All
Categories AI Contract Generators Supported AI Contract Review Supported AI Legal Supported Contract Analysis Supported Contract Lifecycle Management (CLM) Supported Contract Management Supported Digital Signature Supported Legal Document Drafting Supported		Categories AI Contract Generators Supported AI Proposal Generators Supported AI RFP Supported Billing and Invoicing Supported Contract Lifecycle Management (CLM) Supported Contract Management Supported CPQ Supported Digital Signature Supported Document Collection Supported Document Management Supported Document Workflow Supported E-Notary Supported eSignature APIs Supported Proposal Management Supported Quoting Supported Renewal Management Supported Sales Enablement Supported Workflow Management Supported
Contract Management Features Buy Side (Suppliers) Supported Completion Tracking Supported Compliance Tracking Supported Contract Lifecycle Management Supported Electronic Signature Supported Full Text Search Supported Government Contracts Supported Pre-built Templates Supported Sell Side (Customers) Supported Specialty Contracts Supported Version Control Supported Workflow Management Supported		Contract Management Features Buy Side (Suppliers) Not Supported Completion Tracking Supported Compliance Tracking Not Supported Contract Lifecycle Management Supported Electronic Signature Supported Full Text Search Not Supported Government Contracts Not Supported Pre-built Templates Supported Sell Side (Customers) Not Supported Specialty Contracts Not Supported Version Control Supported Workflow Management Supported Digital Signature Features Audit Trail Supported Authentication Supported Auto Reminders Supported Customizable Templates Supported Document Analytics Supported Mobile Signature Supported Multi-Party Signing Supported Progress Tracking Supported Task Progress Tracking Supported Show More Features Billing and Invoicing Features Billing Portal Not Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Not Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported CPQ Features 2D Drawing Not Supported 3D Modeling Not Supported Approval Workflow Supported eCommerce Not Supported Guided Selling Supported Product Configurator Supported Proposal Generation Supported Quotes / Estimates Supported Renewal Management Supported Self Service Portal Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Supported Document Capture Not Supported Document Conversion Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Not Supported Offline Access Supported Optical Character Recognition Supported Print Management Not Supported Version Control Supported Proposal Management Features Automatic Formatting Supported Calendar Management Not Supported Collaboration Supported Contact Management Supported Content Repository Supported Document Management Supported Electronic Signature Supported Knowledge Library Supported Pipeline Management Supported Requirements Management Supported Revision Management Supported RFP Management Supported Task Management Supported Templates Supported Version Control Supported Quoting Features Automated Quoting Supported Catalog Management Supported Client Portal Supported Contact Management Supported Customer Accounts Not Supported Customizable Branding Supported Discount Management Supported Forms Creation Supported Pricing Management Supported Product Configurator Supported Proposal Management Supported Sales Enablement Features Collaboration Supported Contact Management Supported Content Management Supported Document Management Supported Goals / Quota Management Not Supported Lead Management Not Supported Meeting Management Not Supported Performance Management Supported Presentation Management Supported Proposal Management Supported Territory Management Not Supported Training Management Not Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Not Supported Compliance Tracking Not Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Not Supported Mobile Access Supported No-Code Supported Task Management Not Supported Third Party Integrations Supported Workflow Configuration Supported
Integrations Box Supported Desktop.com Supported Dropbox Supported Google Drive Supported HubSpot CRM Supported HubSpot Customer Platform Supported Josys Supported Rambox Supported Salesforce Supported Zapier Supported APIANT Not Supported Capsule Not Supported HCSS Supported Refold Not Supported Rentroom Not Supported SaaShop Not Supported Square Payments Not Supported Square for Retail Not Supported VipeCloud Not Supported servis.ai Not Supported Show More Integrations View All 15 Integrations		Integrations Box Supported Desktop.com Supported Dropbox Supported Google Drive Supported HubSpot CRM Supported HubSpot Customer Platform Supported Josys Supported Rambox Supported Salesforce Supported Zapier Supported APIANT Supported Capsule Supported HCSS Not Supported Refold Supported Rentroom Supported SaaShop Supported Square Payments Supported Square for Retail Supported VipeCloud Supported servis.ai Supported Show More Integrations View All 92 Integrations
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