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About

Concord Trust is a cloud-based trust center and security questionnaire and RFP response platform for security, compliance, and GRC teams, as well as sales and solutions staff who respond to buyer due diligence. It lets organizations publish security reports, certificates, policies, and FAQs through a branded portal with controlled access, NDAs, version history, and engagement tracking. Teams can import questionnaires and RFP/RFX documents, generate draft answers from approved policies and prior responses, and review and edit answers before sharing. The product also supports policy approvals, control and evidence management, framework mapping, and scoped auditor access. A free plan provides a hosted trust center with usage limits; paid plans add features such as custom domains and questionnaire automation, while Premium adds API access and controls functionality.

About

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Security, compliance, and GRC teams, plus sales and solutions engineers at B2B software companies that answer security questionnaires and RFPs and share their security posture with buyers

Audience

Organizations of all sizes and industries that respond to RFPs, RFIs and Questionnaires

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • All of the integrations that Responsive (formerly RFPIO) has allow our work to be as advanced as possible, with tools that serve to manage administrative sales processes and improve relationships with each target, processes oriented especially in the SSO, or simply to manage communication with other vendors.
  • The extent of integrations in Responsive goes so far that it is possible to manage all kinds of responses in the area of customer relationship management, SSO, and group communication management. Responsive shortens the process time to increase the sales success rate.

Cons

  • Responsive is difficult to program while covering interactive operations with customers, as its channel support is not optimal enough to allow us to continue structuring the work during calls. The software also lacks a tool to drag information into sales reports.
  • Responsive configuration is difficult to perform when working with material that requires a higher level of interactivity during management, such as material whose structure is configured through drag-and-drop tools.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Concord
United States
www.concord.tech/product/trust

Company Information

Responsive
Founded: 2015
United States
www.responsive.io

Alternatives

Spire

Spire

Synov8 Ltd

Alternatives

Categories

Categories

AI RFP Supported
AI Sales Tools Supported
Due Diligence Supported
RFI Supported
RFP Supported
RFQ Supported
Sourcing Supported
Tender Management Supported

Proposal Management Features

Automatic Formatting Supported
Calendar Management Supported
Collaboration Supported
Contact Management Supported
Content Repository Supported
Document Management Supported
Electronic Signature Supported
Knowledge Library Supported
Pipeline Management Supported
Requirements Management Supported
Revision Management Supported
RFP Management Supported
Task Management Supported
Templates Supported
Version Control Supported

Integrations

AccessOwl Not Supported
Box Not Supported
Dropbox Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Google Hangouts Not Supported
Google Workspace Not Supported
HubSpot CRM Not Supported
Jira Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Okta Not Supported
Salesforce Not Supported
Slack Not Supported

Integrations

AccessOwl Supported
Box Supported
Dropbox Supported
Gmail Supported
Google Calendar Supported
Google Drive Supported
Google Hangouts Supported
Google Workspace Supported
HubSpot CRM Supported
Jira Supported
Microsoft 365 Supported
Microsoft Azure Supported
Microsoft Dynamics 365 Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Okta Supported
Salesforce Supported
Slack Supported
Claim Concord Trust and update features and information
Claim Concord Trust and update features and information
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Claim Responsive and update features and information