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About

The interactive parts catalogs are an essential tool for companies with an outstanding aftersales management. The catalogs created through Components Engine can be published over the web, offline and in PDF. The 3D parts catalog is the new frontier of the spare parts management. Components Engine allows you to create intuitive, user-friendly and interactive 3D parts catalogs. Components Engine Claims is the new feature to handle claims under warranty completely embedded in the online parts catalog. It enables you to obtain a clear and seamless process to improve your efficiency and customer satisfaction. Components Engine offers its wide experience to create interactive parts catalogs and in PDF, web portal to handle aftersales services and web solutions to store technical documentation online.

About

Partful is a 3D Explosion Parts Catalog and Work Instructions Platform. Wow your customers, dealers and end-users with the sleekest part ordering experience. Showcase your products and parts in stunning 3D. Let your customers and dealers instantly find the right parts and click to order in one exploded view. No more incorrect orders, only a superior customer experience. Our customers include Lotus Cars, IDEX, Lear Corporation, Maeving, BRP and more. Our Work Instructions let you customise and provide your end users a unique training experience in stunning 3D. It allows your end users to instantly find the right instructions and steps. Say goodbye to digging through stacks of PDF manuals trying to match things up. And say hello to an immersive training experience at your finger tips.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for a spare parts management solution

Audience

Original Equipment Manufacturers, Head of After Sales, Parts Managers, Aftermarket Manager, Technical and Services, Maintenance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€200/month
Free Version Not Supported
Free Trial Supported

Pricing

Essential, Standard (Order form), Accelerate (Full e-commerce), Market Leader (Enterprises)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.9 / 5
design 4.6 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • After almost a year of using Components Engine daily in our company, I can honestly say it's one of the best choices we've made for after-sales service. The 3D catalog management is truly excellent. We import models directly from our PLM (we use Windchill), and in just a few hours the catalog is online, complete with exploded views, bills of materials, and technical metadata. We no longer have to manually redo the drawings: the software takes the data from the PLM and automatically generates the 3D viewer. The viewer is what impressed me most: it's incredibly fast, even with complex machinery (agricultural and industrial machinery with hundreds of parts). It loads in seconds, rotates smoothly, allows you to explode views, hide components, and find spare parts by searching by part number or name. It works flawlessly, whether on a desktop or a tablet in the field. Our technicians and end customers love it because they finally see exactly what part they need and how to assemble it, significantly reducing incorrect orders. Integration with PLM was easier than I expected. Once the workflow was configured, every revision update in PLM is almost automatically reflected in the catalog. This saved us a lot of time and eliminated version errors.
  • Components Engine has really made a difference for us when it comes to managing spare parts. Integration with our PDM was incredibly quick: models, BOMs and revisions sync seamlessly – no more scattered files or outdated versions floating around. Once connected, everything is there, updated in real time. Then the automation of spare parts master data with the ERP system via REST API is a godsend: stock and pricing flow automatically, updating every time there’s a movement or a price list change, and goodbye to those classic manual copy-paste errors that used to drive us mad. Huge time savings for the warehouse and procurement department.
  • The platform delivers a truly 360° after-sales management experience. The interactive 3D parts catalog (IPC) is outstanding on its own, but the real strength lies in the full ecosystem: all modules work seamlessly together — nothing feels bolted on. The Plus module allowed us to centralize all the information dealers need — user manuals, technical documentation, installation guides — in one always-accessible place. This alone eliminated a constant flow of repetitive requests to our internal team, freeing up significant time and reducing friction across the board. The Claims module has delivered excellent results in managing on-field interventions: from opening a claim to tracking resolution, the entire workflow is clear, traceable, and efficient — with a direct positive impact on after-sales service quality. Spare parts order accuracy improved dramatically. The combination of the 3D catalog and integrated ordering module drastically reduced wrong selections and errors — previously a source of costly returns and delays. On top of that, full order visibility from placement to fulfillment means dealers can track every order in real time without ever needing to contact our back-office. The technical team is genuinely exceptional: skilled, experienced, and proactive. The ERP integration was complex but handled with great coordination and delivered exactly what was needed. The business results speak for themselves: significant improvement in back-office and front-office performance, meaningful reduction in operational costs, more customers managed by the same team, and stronger customer loyalty — dealers who feel supported and in control simply don't leave.
  • Components Engine has enabled us to make a significant leap forward in terms of spare parts. We use Inventor for 3D models and integration is extremely fast: import the file and in a moment you have the interactive exploded view ready, without any oddities or endless conversions. It also works well with our PDM, keeping data synchronised without any hassle. Then there's automation with management software via REST API: prices, codes, availability and everything else updates itself, with no manual entries and no more silly mistakes. It's a godsend for the technical office and for those in the warehouse.
  • In my experience, the integration between Autodesk Inventor 3D and HubSpot CRM managed by Components Engine has been very effective. The 3D models are imported while maintaining the correct structure and hierarchies, and can be linked directly to item codes, bills of materials and customer records in the CRM. This creates continuity between the technical department and after-sales, reducing errors and data duplication. I particularly appreciated the ability to navigate the 3D exploded view in a web environment and link it to tickets or sales opportunities, with information that is always consistent and up to date.

Cons

  • Honestly, I don't have any major weaknesses to report. At first, I was worried that the 3D viewer might be heavy or slow on less-than-optimal connections, but that wasn't the case: even with large files, it performs well. Technical support is truly responsive and knowledgeable. Whenever we had a question or needed customization, they responded quickly (often within the same day) and solved the problem precisely. It's clear they know both the software and the needs of those who work with CAD and PLM.
  • Cons? None, really. The technical support is top-notch: Italian, responsive, they immediately understand what you’re talking about and resolve issues without wasting your time.
  • Integration with smaller or non-standard ERP systems requires dedicated technical support. That said, the Components Engine team has always been fully up to the task — responsive, well-coordinated, and effective. It is worth factoring in during the implementation phase, but it has never been a blocker.
  • Well, honestly, I don't have any. In fact, it was quick to set up (start-up in a few weeks, not months of running-in), and the technical support is top-notch: Italian, responsive, quick to resolve issues and quick to understand the real problems.
  • I did not encounter any particular issues. The case studies are clear and very comprehensive, and clearly demonstrate the benefits of integration between the technical area and CRM.

Pros from Real Users

Pros

  • Ease of use, by being able to search a part number or by being able to zoom in and out of machinery, to locate individual parts.
  • The three dimensional machine pictures are very easy to navigate and makes finding parts required quick and easy. Also being able to have both look up and ordering in one site is great.
  • Ease of use is amazing and don’t have to deal with people on the phone. Such quick delivery and easy to add parts to the cart!
  • Easy to find categories you need, 3d parts diagrams really good to see complete breakdown of parts and identifying whats needed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Components Engine
Founded: 2002
Italy
www.componentsengine.com

Company Information

Partful
Founded: 2017
United Kingdom
partful.io

Alternatives

Alternatives

Intelli Catalog

Intelli Catalog

Intellinet Systems
EzParts

EzParts

Systems Online
Intelli Catalog

Intelli Catalog

Intellinet Systems

Categories

3D Parts Catalog Supported
Catalog Management Supported

Categories

3D Parts Catalog Supported
Engineering Supported
Work Instructions Supported

Catalog Management Features

Catalog Creation Supported
Content Library Not Supported
Content Management Supported
Cross Selling Functionality Not Supported
Custom Product Attributes Supported
Customizable Catalogs Supported
Desktop Publishing Supported
Pricing Management Not Supported
Product Comparison Not Supported
Search Not Supported

Work Instructions Features

Branding & Style Sheets Supported
Content Management System Supported
Drag and Drop Not Supported
Dynamic Tags Not Supported
Employee Feedback Not Supported
Guide Approval Workflows Not Supported
Media Editor Not Supported
Multi-Brand Publishing Not Supported
Rich Text Editor Not Supported
SSO (SAML) Supported
Translations Supported
User Management Supported
Version Control Not Supported

Integrations

Salesforce Supported
Azure API Apps Supported
BigCommerce Not Supported
HubSoft Supported
HubSpot Online Form Builder Supported
Microsoft Azure Supported
OAuth Supported
Shopify Not Supported
Teamcenter Not Supported
Zuper Not Supported

Integrations

Salesforce Supported
Azure API Apps Not Supported
BigCommerce Supported
HubSoft Not Supported
HubSpot Online Form Builder Not Supported
Microsoft Azure Not Supported
OAuth Not Supported
Shopify Supported
Teamcenter Supported
Zuper Supported
Claim Components Engine and update features and information
Claim Components Engine and update features and information