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About

The interactive parts catalogs are an essential tool for companies with an outstanding aftersales management. The catalogs created through Components Engine can be published over the web, offline and in PDF. The 3D parts catalog is the new frontier of the spare parts management. Components Engine allows you to create intuitive, user-friendly and interactive 3D parts catalogs. Components Engine Claims is the new feature to handle claims under warranty completely embedded in the online parts catalog. It enables you to obtain a clear and seamless process to improve your efficiency and customer satisfaction. Components Engine offers its wide experience to create interactive parts catalogs and in PDF, web portal to handle aftersales services and web solutions to store technical documentation online.

About

PIMworks is a Product Information Management (PIM) software that helps retailers and brands centrally manage product data. Along with product data management, online retailers and brands can manage digital assets, easily syndicate accurate product data to multiple channels and maintain their vendor profile details seamlessly. PIMworks offers a lot of integrations including Bigcommerce, Magento, and Shopify, Amazon to name a few. PIMworks' ML-based product catalog enrichment features help in improving the accuracy of product content. All the teams involved in the creation of product catalogs can collaborate effectively by creating workflows in PIMworks. The overall product data performance can be monitored and analyzed with insights available on the dashboards. Right from product catalog creation to getting all the relevant product information from top channels and marketplaces, PIMworks helps all the brands and retailers to stay ahead in their market and gain better profits

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for a spare parts management solution

Audience

We cater to the retailers and brands in all the industries across different categories. Some of the industries include building parts manufacturers, furniture, electronics and electrical supplies, apparels and fashion, all industrial products, and more.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€200/month
Free Version Not Supported
Free Trial Supported

Pricing

$699 per month
We provide customized pricing to our users. Visit our website to know more
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.9 / 5
design 4.6 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • After almost a year of using Components Engine daily in our company, I can honestly say it's one of the best choices we've made for after-sales service. The 3D catalog management is truly excellent. We import models directly from our PLM (we use Windchill), and in just a few hours the catalog is online, complete with exploded views, bills of materials, and technical metadata. We no longer have to manually redo the drawings: the software takes the data from the PLM and automatically generates the 3D viewer. The viewer is what impressed me most: it's incredibly fast, even with complex machinery (agricultural and industrial machinery with hundreds of parts). It loads in seconds, rotates smoothly, allows you to explode views, hide components, and find spare parts by searching by part number or name. It works flawlessly, whether on a desktop or a tablet in the field. Our technicians and end customers love it because they finally see exactly what part they need and how to assemble it, significantly reducing incorrect orders. Integration with PLM was easier than I expected. Once the workflow was configured, every revision update in PLM is almost automatically reflected in the catalog. This saved us a lot of time and eliminated version errors.
  • Components Engine has really made a difference for us when it comes to managing spare parts. Integration with our PDM was incredibly quick: models, BOMs and revisions sync seamlessly – no more scattered files or outdated versions floating around. Once connected, everything is there, updated in real time. Then the automation of spare parts master data with the ERP system via REST API is a godsend: stock and pricing flow automatically, updating every time there’s a movement or a price list change, and goodbye to those classic manual copy-paste errors that used to drive us mad. Huge time savings for the warehouse and procurement department.
  • The platform delivers a truly 360° after-sales management experience. The interactive 3D parts catalog (IPC) is outstanding on its own, but the real strength lies in the full ecosystem: all modules work seamlessly together — nothing feels bolted on. The Plus module allowed us to centralize all the information dealers need — user manuals, technical documentation, installation guides — in one always-accessible place. This alone eliminated a constant flow of repetitive requests to our internal team, freeing up significant time and reducing friction across the board. The Claims module has delivered excellent results in managing on-field interventions: from opening a claim to tracking resolution, the entire workflow is clear, traceable, and efficient — with a direct positive impact on after-sales service quality. Spare parts order accuracy improved dramatically. The combination of the 3D catalog and integrated ordering module drastically reduced wrong selections and errors — previously a source of costly returns and delays. On top of that, full order visibility from placement to fulfillment means dealers can track every order in real time without ever needing to contact our back-office. The technical team is genuinely exceptional: skilled, experienced, and proactive. The ERP integration was complex but handled with great coordination and delivered exactly what was needed. The business results speak for themselves: significant improvement in back-office and front-office performance, meaningful reduction in operational costs, more customers managed by the same team, and stronger customer loyalty — dealers who feel supported and in control simply don't leave.
  • Components Engine has enabled us to make a significant leap forward in terms of spare parts. We use Inventor for 3D models and integration is extremely fast: import the file and in a moment you have the interactive exploded view ready, without any oddities or endless conversions. It also works well with our PDM, keeping data synchronised without any hassle. Then there's automation with management software via REST API: prices, codes, availability and everything else updates itself, with no manual entries and no more silly mistakes. It's a godsend for the technical office and for those in the warehouse.
  • In my experience, the integration between Autodesk Inventor 3D and HubSpot CRM managed by Components Engine has been very effective. The 3D models are imported while maintaining the correct structure and hierarchies, and can be linked directly to item codes, bills of materials and customer records in the CRM. This creates continuity between the technical department and after-sales, reducing errors and data duplication. I particularly appreciated the ability to navigate the 3D exploded view in a web environment and link it to tickets or sales opportunities, with information that is always consistent and up to date.

Cons

  • Honestly, I don't have any major weaknesses to report. At first, I was worried that the 3D viewer might be heavy or slow on less-than-optimal connections, but that wasn't the case: even with large files, it performs well. Technical support is truly responsive and knowledgeable. Whenever we had a question or needed customization, they responded quickly (often within the same day) and solved the problem precisely. It's clear they know both the software and the needs of those who work with CAD and PLM.
  • Cons? None, really. The technical support is top-notch: Italian, responsive, they immediately understand what you’re talking about and resolve issues without wasting your time.
  • Integration with smaller or non-standard ERP systems requires dedicated technical support. That said, the Components Engine team has always been fully up to the task — responsive, well-coordinated, and effective. It is worth factoring in during the implementation phase, but it has never been a blocker.
  • Well, honestly, I don't have any. In fact, it was quick to set up (start-up in a few weeks, not months of running-in), and the technical support is top-notch: Italian, responsive, quick to resolve issues and quick to understand the real problems.
  • I did not encounter any particular issues. The case studies are clear and very comprehensive, and clearly demonstrate the benefits of integration between the technical area and CRM.

Pros & Cons from Real Users

Pros

  • I like the automated content enrichment feature that PIMworks provides. Also, the knowledge base is very much detailed.
  • PIMworks is very helpful for us to manage and maintain all our catalog information in a centralized repository.
  • PIMworks provides product information management and also data management options which is very useful for us to maintain catalog information and data.
  • The workflow management capabilities offered by PIMworks is by far my favorite feature of PIMworks. Also, the task management is nice.
  • PIMworks is a very handy PIM platform with lot of core capabilities. The attention to detail with the features is very impressive.

Cons

  • I do not like the pricing of the software as I find it a bit steep.
  • I do not have any significant cons about using PIMworks.
  • All the features of PIMworks are very good and I do not have any complaints.
  • The over the air patch updates takes longer to download.
  • I do not have any major concerns with my usage of PIMworks.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Components Engine
Founded: 2002
Italy
www.componentsengine.com

Company Information

PIMworks
Founded: 2002
India
www.pimworks.io

Alternatives

Alternatives

Intelli Catalog

Intelli Catalog

Intellinet Systems
EzParts

EzParts

Systems Online
Akeneo PIM

Akeneo PIM

Akeneo

Categories

3D Parts Catalog Supported
Catalog Management Supported

Categories

Catalog Management Features

Catalog Creation Supported
Content Library Not Supported
Content Management Supported
Cross Selling Functionality Not Supported
Custom Product Attributes Supported
Customizable Catalogs Supported
Desktop Publishing Supported
Pricing Management Not Supported
Product Comparison Not Supported
Search Not Supported

Catalog Management Features

Catalog Creation Supported
Content Library Supported
Content Management Supported
Cross Selling Functionality Supported
Custom Product Attributes Supported
Customizable Catalogs Supported
Desktop Publishing Not Supported
Pricing Management Supported
Product Comparison Not Supported
Search Supported

Digital Asset Management Features

Asset Categorization Supported
Asset Library Supported
Asset Sharing Supported
Brand Control Supported
Customizable Branding Supported
File Conversion Supported
Metadata Management Supported
Mobile App Not Supported
Reporting/Analytics Supported
Search Within Document Supported
Search/Filter Supported
Version Control Supported
Watermarking Supported
Workflow Management Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Not Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Not Supported
Returns Management Not Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Not Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Product Data Management Features

Bill of Material Management Supported
Document Management Supported
Formula Management Supported
Product Analytics Supported
Product Lifecycle Management Supported
Testing Management Supported
Version Control Supported

Vendor Management Features

Audit Management Not Supported
Contact Management Not Supported
Customer Database Supported
Self Service Portal Not Supported
Supplier Master Data Supported
Transaction History Supported
Vendor Maintained Profiles Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Supported
Vendor Qualification Tracking Not Supported

Workflow Management Features

Access Controls/Permissions Not Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Not Supported
Compliance Tracking Supported
Configurable Workflow Not Supported
Customizable Dashboard Supported
Document Management Not Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Not Supported
No-Code Not Supported
Task Management Not Supported
Third Party Integrations Not Supported
Workflow Configuration Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Integrations

Amazon Web Services (AWS) Not Supported
Azure API Apps Supported
BigCommerce Not Supported
CedCommerce Not Supported
ChannelEngine Not Supported
Drupal Not Supported
Flipkart Not Supported
HubSoft Supported
HubSpot Online Form Builder Supported
Magento Not Supported
Microsoft Azure Supported
OAuth Supported
PrestaShop Not Supported
Salesforce Supported
Shopify Not Supported
Walmart Not Supported
WooCommerce Not Supported
eBay Not Supported

Integrations

Amazon Web Services (AWS) Supported
Azure API Apps Not Supported
BigCommerce Supported
CedCommerce Supported
ChannelEngine Supported
Drupal Supported
Flipkart Supported
HubSoft Not Supported
HubSpot Online Form Builder Not Supported
Magento Supported
Microsoft Azure Not Supported
OAuth Not Supported
PrestaShop Supported
Salesforce Not Supported
Shopify Supported
Walmart Supported
WooCommerce Supported
eBay Supported
Claim Components Engine and update features and information
Claim Components Engine and update features and information
Claim PIMworks and update features and information
Claim PIMworks and update features and information