Expert Texting

Expert Texting

2.3 out of 5 stars
CompleteSMS Expert Texting

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CompleteSMS:

About

CompleteSMS is a business-SMS platform designed to let companies send and receive text messages from their desktop, mobile device, email, or web browser, without needing a developer. It supports both one-to-one and bulk SMS sends, with full two-way messaging; you can send messages from your browser, email (Gmail or Outlook), spreadsheet, or via API, and recipients’ replies come back into your inbox just like normal messages. CompleteSMS handles contact management (unlimited contacts & lists), message templates, long-text support (up to 765 characters), dedicated local-area numbers (“long codes”), message threading, scheduled sends, and automatic opt-out/blacklist compliance (e.g., handling “STOP” replies). It also offers features like call-forwarding (so customers who call your SMS number are routed to a voice-enabled device), detailed user/usage reporting, delivery & error reports, and support for compliance with regulations such as US 10DLC or country-specific sender-ID rules.
Expert Texting:

About

Don’t confuse your customers with short codes sms or long codes, use our SenderID (Alphanumeric) based SMS service or text service to notify your customer. They can view incoming message from your company name, even if your contact information is not saved on their list. Our fast response Text API or SMS API can easily integrate to your current system or with any CRM. It is so powerful that you can retrieve your incoming text messages as well. This feature will save your time since there is no need to login at an Expert Texting Area to send SMS(s) to your customers. One of our unique features that sets Expert Texting apart from others is the Contact Management or Group Texting Module. When uploading contacts with Expert Texting, the list is saved for future use which eliminates the need to upload it multiple times for bulk messaging.
CompleteSMS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Expert Texting:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CompleteSMS:

Audience

Businesses, organizations or service providers in search of a tool to send SMS messages, for customer reminders, alerts, marketing, customer support or internal communications
Expert Texting:

Audience

B2B companies looking for an SMS Marketing platform
CompleteSMS:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Expert Texting:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CompleteSMS:

API

Offers API Supported
Expert Texting:

API

Offers API Supported
CompleteSMS:

Screenshots and Videos

Expert Texting:

Screenshots and Videos

CompleteSMS:

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported
Expert Texting:

Pricing

No information available.
Free Version Supported
Free Trial Supported
CompleteSMS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Expert Texting:

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5
Expert Texting:

Pros & Cons from Real Users

Pros

  • I liked the pricing model, and the ease of use for the system in creating marketing campaigns. But was told I didn't qualify, without adequate reasoning.
  • It looked good at first, but as soon as I begin using the platform, the problems started showing up with "Customer Service", live and online as well.
  • I love that Expert Texting doesn't charge for incoming texts. I also love that they are about a quarter of the cost of other mass text softwares.I

Cons

  • I have an acquisition brokerage, where I hire applicants and obtain prior consent to reach out with more opportunities. I was told by expert texting advisors that they wouldn't accept me using their service. Even though I thoroughly explained how prior consent was obtained- in the end I was told "No, because we don't allow mortgage companies". I explained that I wasn't a mortgage company, and that they were misinformed about the nature of my business which is inbound and acquisition. The advisor I spoke with was of eastern decent given the accent- and the operation is likely fully outsourced.
  • I tried using this company and had issues with the first text I attempted to send out. The Customer Service was awful and just could not understand my issue. They kept telling me the same thing over and over which did not solve my issue. Then I talked to a live person which was just as disappointing!!! I am trying to cancel my account and having a hard time doing that as well, there is no way "online" to cancel, you must call them and answer a series of questions while they try to save the account and make it hard to cancel. I "must" send them an email with my reasons for canceling and request they delete my account. SCAM SCAM SCAM..... stay away is my advice!!!
  • I dislike that Expert Texting isn't really great for large enterprises. So if you have a large company this software isn't for you.
CompleteSMS:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Expert Texting:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
CompleteSMS:

Company Information

CompleteSMS
Founded: 2001
United States
completesms.com
Expert Texting:

Company Information

Expert Texting
Founded: 2012
United States
www.experttexting.com
CompleteSMS:

Alternatives

Expert Texting:

Alternatives

Contact Cloud

Contact Cloud

Bipath Software
CompleteSMS:
Expert Texting:
BulkSMS.com

BulkSMS.com

4.6 out of 5 stars
CompleteSMS:
Expert Texting:
CompleteSMS:
Expert Texting:
CompleteSMS:
Expert Texting:
The SMS Works SMS API

The SMS Works SMS API

The SMS Works
CompleteSMS:

Categories

Bulk SMS Supported
SMS Marketing Supported
Expert Texting:

Categories

Bulk SMS Supported
SMS API Supported
SMS Marketing Supported
Expert Texting:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
CompleteSMS:

Integrations

Gmail Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Twilio Supported
Expert Texting:

Integrations

Gmail Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Twilio Not Supported
CompleteSMS:
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Expert Texting:
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