Fixzone Complete Service vs. inField Solutions Comparison


Fixzone Complete Service Fixzone	inField Solutions	+	+
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About This is where you manage the whole process and it is the main interface for work orders, inspections, claims management, allocation, progression, and client communication. The system dynamically pushes and receives information to and from other zones or key systems. Complete Service Links clients, networks, and service partner companies so they receive all their work through an online portal. Customer contact and interface systems, plus a comprehensive resource management system that can include spares for third-party service organizations. This system has grown into ‘Complete Service’ with a feature-rich call center interface through to online portals that connect the service cycle together. We have a wide range of clients from mid-size SMEs to world-famous brands. Fixzone commenced business in 1989 as a supplier of programming services. Our early clients included Lombard, NatWest, BAE, and other companies with bespoke programming requirements.	About A reduction in time spent in the field completing and managing paper work by approximately 2 hours each week per field worker. If a client has 10 field workers, the administration load on the company is reduced by 20 hours per week! The invoicing process can start immediately once each job is completed, since the administrative staff will receive the completed work order (including client signature and pictures) as soon as the field workers presses save (submit). Invoices can be sent out the same day that work is completed. A reduction in write-downs due to errors from 18% to 6%, since form inputs, from part numbers to pricing, are standardized. A positive impact to our client’s profitability. Increase the capacity (by as much as 40%) to do more business such as increased volume and/or increasing the geography serviced, while not increasing the administrative overhead. Reduce payroll by as much as 20%, by accurately documenting actual effort in the field.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes in need of a solution to manage claims and allocation processes	Audience Field Service Management software for businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Fixzone www.fixzone.com/products/administration-zone/complete-service.php	Company Information inField Solutions Founded: 2016 Canada www.infieldclipboard.com
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Dataforma View All	Hellotracks View All
Categories Field Service Management Supported Tradesman Job Management Supported	Categories Field Service Management Supported Fleet Maintenance Supported GPS Tracking Supported IoT Supported Route Planning Supported Tradesman Job Management Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features Fleet Maintenance Features Cost Tracking Supported Fuel Tracking Supported Maintenance History Supported Maintenance Scheduling Supported Parts Inventory Management Supported Repair Tracking Supported Tire Management Supported Vehicle Information Supported Warranty Tracking Supported Work Order Management Supported IoT Features Application Development Supported Big Data Analytics Supported Configuration Management Supported Connectivity Management Supported Data Collection Supported Data Management Supported Device Management Supported Performance Management Supported Prototyping Supported Visualization Supported Route Planning Features Capacity Planning Not Supported Drag & Drop Scheduling Supported Driver Management Supported Emergency Dispatch Supported GPS Tracking Supported Performance Metrics Supported Route Costing Supported Territory Management Supported
Integrations No info available.	Integrations No info available.
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