TrackerPal

TrackerPal

Girnar NewTel Solutions
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About

This is where you manage the whole process and it is the main interface for work orders, inspections, claims management, allocation, progression, and client communication. The system dynamically pushes and receives information to and from other zones or key systems. Complete Service Links clients, networks, and service partner companies so they receive all their work through an online portal. Customer contact and interface systems, plus a comprehensive resource management system that can include spares for third-party service organizations. This system has grown into ‘Complete Service’ with a feature-rich call center interface through to online portals that connect the service cycle together. We have a wide range of clients from mid-size SMEs to world-famous brands. Fixzone commenced business in 1989 as a supplier of programming services. Our early clients included Lombard, NatWest, BAE, and other companies with bespoke programming requirements.

About

Standard built-in Retailer Order and Maintenance Work Order Management workflows. Also, build Custom Workflows specific to your business process. Add your logo and branding. All reports submitted by agents are available in real-time. View reports, analyze performance, identify trends and manage your business efficiently. Schedule meetings, Calendar view of upcoming meetings or tasks. Get configurable task completion and meeting reports. View Past reports, View Inventory, Provide Quotation, Request portal for clients to track the status of service requests. View Route, Report Location, and Distance traveled. Get both historical and real-time status of location. Track location offline and geo-fence breach. Capture field force attendance with Punch IN and Punch OUT time, selfie & location. Attendance correction. Leave request, approval status, and balance. Attendance reports for employee review, appraisal and Payslip generation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes in need of a solution to manage claims and allocation processes

Audience

Companies searching for a solution to automate their field tracking and reporting

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$4.99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fixzone
www.fixzone.com/products/administration-zone/complete-service.php

Company Information

Girnar NewTel Solutions
Founded: 2011
India
trackerpal.io

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Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Attendance Tracking Features

Absence Management Not Supported
Calendar Management Not Supported
Employee Scheduling Not Supported
Employee Time Clock Not Supported
FMLA Tracking Not Supported
Overtime Tracking Not Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Not Supported
Timesheets Not Supported
Vacation / Leave Tracking Not Supported

Expense Report Features

Approval Process Control Supported
Invoice Management Not Supported
Multi-Currency Not Supported
Receipt Management Supported
Reimbursement Management Not Supported
Spend Control Supported
Time Tracking Not Supported
Workflow Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Fixzone Complete Service and update features and information
Claim Fixzone Complete Service and update features and information
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Claim TrackerPal and update features and information