MicroBiz Cloud

MicroBiz Cloud

MicroBiz LLC
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About

CDS is the partner of choice for independently-owned specialty retail businesses looking for an extra edge. Our staff of certified Retail Pro experts can guide you to changes in the market so you can pivot to stay on top. We can help you maintain and modernize your retail business to solve technology-specific issues you may face in a rapidly-evolving retail marketplace.

About

MicroBiz Cloud is cloud-based point of sale (POS) and retail automation software specifically created for independent retailers. Equipped with automation features for real-time inventory, auto purchasing, order/delivery management, and customer relationship management- all of which can save hours of management time and help businesses run more efficiently. MicroBiz Cloud is a web-based and enables retailers to ring up sales on a desktop, tablet or Mac, publish financials to QuickBooks, manage multiple locations, and integrate seamlessly with the WooCommerce ecommerce application. Our POS software includes features enabling retailers to compete in today's marketplace, including: 1) service department management for high margin repairs, alterations and services 2) sale of items not in stock via special orders, 3) phone orders, 4) credit accounts/AR, customer-based pricing, among others.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independently owned specialty retail stores

Audience

MicroBiz supports small and mid-sized specialty retailers, multi-store and/or multi-channel retailers, retailers running WooCommerce or QuickBooks Online, and retailers with repair and service departments.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1500.00/one-time
Retail Pro is licensed by the "site" (or store/inventory) and/or "seat" (or, workstation/device).
Free Version Not Supported
Free Trial Not Supported

Pricing

$60.00/month
Pricing is per store with a single register. Additional registers are priced at $30/month.
There are no limitations or additional charges for back-end users.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • I'm a user of MicroBiz for more than twenty years and its format is familiar to each version with modern media options such as remote access.
  • Great order management capabilities. We use for phone orders, deliveries, layaways, special orders, and service work. We look at a lot of cloud POS systems and MicroBiz has a unique combo of an easy-to-use POS register and some good order management workflow. The reporting is also good. Reports have a lot of filters ability to be customized.
  • We run a garden supplies store, and MicroBiz is working great for us. We like the ability to have customer based pricing tiers allowing us to charge different prices on the same product for the same customer. We also use the credit account feature that allows us to charge purchased to a house account and send an AR statement at the end of the month.
  • The software is very easy to use and employees grasp how to use it very quickly. Graphs and pie charts gives you quick access to income and profit and are very useful for reviewing the performances of multiple stores (I have 5). Fantastic value for money. Very responsive and highly accurate customer support.

Cons

  • I cannot slight anything about MicroBiz because they have supported me throughout all my accounting needs.
  • It would be great if there were more custom fields that could be added to product records. Receipts and invoices are missing bar codes, so to do a return of a transaction you need to enter the transaction number. It would be if the system would remember the filter setting on the reports that we use the most.
  • We wish that there was more flexibility designing the receipt. There is some ability to customize it but we wanted to copy our old receipt. Also to import products and customers from out old system, we needed to cut and paste the date from t=our old system into a CSV template provided by MicroBiz. We wished that the system would import data from the files exported from our old system. This took a little extra time.
  • Very little, nothing which springs to mind. I could not find a way to compare the total daily sales of a store over the course of a month.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Complete Data Systems
Founded: 1993
United States
www.cdspos.com

Company Information

MicroBiz LLC
Founded: 1985
United States
www.microbiz.com

Alternatives

RQ

RQ

iQmetrix

Alternatives

Cumulus Retail

Cumulus Retail

Celerant Technology
Paladin POS

Paladin POS

Paladin Data Corporation
HisabOne Retail Suite

HisabOne Retail Suite

HisabOne (Private) Limited
jStock POS

jStock POS

Creative Software Solutions
Rain Point of Sale

Rain Point of Sale

Rain Retail Software

Categories

Categories

Point of Sale Supported
Retail Management Supported
Retail POS Systems Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Not Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Retail Management Features

Commission Management Not Supported
CRM Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Supported
Loyalty Program Not Supported
Mail Order Not Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Not Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Not Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Integrations

QuickBooks Online Supported
WooCommerce Supported
Amazon Supported
BigCommerce Supported
DELECO Supported
Global Payments Integrated Supported
Magento Supported
OptCulture Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Advanced Not Supported
Shopify Supported
VTEX Supported
WebSell Supported
eBay Supported

Integrations

QuickBooks Online Supported
WooCommerce Supported
Amazon Not Supported
BigCommerce Not Supported
DELECO Not Supported
Global Payments Integrated Not Supported
Magento Not Supported
OptCulture Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Online Advanced Supported
Shopify Not Supported
VTEX Not Supported
WebSell Not Supported
eBay Not Supported
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