Common Room vs. Identity Matrix Comparison Chart

Gain complete visibility into engagement happening in digital channels. Take action to deliver personalized and authentic interactions across the entire customer journey. Empower and educate your builders. Scale your team’s impact with workflows and insights. Turn digital engagement into the pipeline. Today, your sales reps have 5% of your prospects' time during the customer journey. Community is where decisions are made. It’s where future customers discover your solution, where users ask questions for their evaluations, and where purchase decisions are made. Common Room combines engagement happening in these digital channels, product usage, and customer data to deliver intelligent insights and automated engagement that propel success across the entire customer journey. Harness digital engagement as a key input into your customer growth engine. Bring together community, product, and customer data to unlock insights and take action.