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About

We make it easy to provide your customers with the best shopping experience possible, regardless of channel. Treat your customers as individuals and personalize their club, eCommerce, and tasting room experiences. A deeper understanding of your tasting room guest and their relationship with your brand. Proactive tools to cut down on customer inquiries with tools like auto account updater, automatic club emails, and intuitive interfaces. Commerce7's systems intuitive search, data displays, and reports put the information you need at your fingertips. Commerce7 was built for speed. Process 1000 club members in 90 seconds and, on average, APIs respond in less than 100 milliseconds.

About

VinesOS is an all-in-one winery operating system built for tasting rooms, wine clubs, ecommerce, reservations, point of sale, CRM, and customer relationship management. Designed specifically for wineries and wine merchants, VinesOS helps teams manage direct-to-consumer sales, club memberships, reservations, inventory, customer profiles, mobile POS, contactless ordering, email marketing, and reporting from one integrated platform. With a 360-degree view of DTC sales and customer activity, wineries can streamline operations, improve guest experiences, increase revenue, and grow long-term customer relationships.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Wineries looking for an eCommerce platform

Audience

Wineries, tasting rooms, wine clubs, wine merchants, and direct-to-consumer beverage businesses looking for integrated POS, ecommerce, reservations, CRM, inventory, and marketing tools.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

299
VinesOS pricing starts at $299/month for the Starter plan. Standard plans start at $499/month, Enterprise plans start at $1,299/month, and custom pricing is available for larger businesses with unique requirements. VinesOS uses flat-rate monthly pricing with no percentage charged on transaction fees.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Everything is on one place so you can get a big picture of what each customer spends or events they attend.
  • None come to mind after working with them for 6 months.

Cons

  • Your register POS view is actually their website Vinoshipper and Commerce 7 do not sync as they state it does Their email campaign does not work if there are emails that are faulty. The system quits after 8 faulty emails and will not send out your campaign. Customer service is lacking. There is no phone number or chat just an email and they take awhile to get back to you. It is very expensive. They charge you $400 a month plus 1% They have no action plan if their system goes down or if the internet stops working. They will tell you that their only source to help you is to email them and wait for them to reply as soon as they can. They make you watch videos that are outdated to set up the system on your own. They have moved buttons around and have given different names to the buttons and still expect you to use the same outdated videos. If you need help setting anything up, you email them and they give you maybe one time slot 5 days from your request.
  • Customer service. They don’t understand fulfillment. They don’t care about their customers. They don’t understand sales outside of mass market online wine/retail. No customization options.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Commerce7
Founded: 2018
Canada
commerce7.com

Company Information

VinesOS
Founded: 2001
United States
www.vinesos.com

Alternatives

Alternatives

Categories

eCommerce Supported
Winery Supported

Categories

Winery Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Supported
Cellar Management Not Supported
Inventory Management Supported
Order Management Supported
Point of Sale (POS) Supported
Production Tracking Not Supported
Vineyard Management Not Supported
Wine Club Management Supported

Integrations

Mailchimp Supported
ShipStation Supported
365WineTrade Supported
Avalara Supported
Ekos Supported
Facebook Supported
Forter Supported
Google Pay Supported
Help Scout Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
InnoVint Supported
QuickBooks Online Supported
Shippit Supported
Shogo Supported
Shopping Feed Supported
TeraVina Supported
Tock Supported
WordPress Supported
Zapier Supported

Integrations

Mailchimp Supported
ShipStation Supported
365WineTrade Not Supported
Avalara Not Supported
Ekos Not Supported
Facebook Not Supported
Forter Not Supported
Google Pay Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
InnoVint Not Supported
QuickBooks Online Not Supported
Shippit Not Supported
Shogo Not Supported
Shopping Feed Not Supported
TeraVina Not Supported
Tock Not Supported
WordPress Not Supported
Zapier Not Supported
Claim Commerce7 and update features and information
Claim Commerce7 and update features and information
Claim VinesOS and update features and information
Claim VinesOS and update features and information