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About

Our systems intelligently gather a variety of high quality unstructured data streams across hundreds of sources, in the form of text, voice, images and videos. Our systems clean this data and are trained to extract signals across products, services, attributes, brands, sentiments, customers, markets, and trends. It gets synthesized and contextualized using our proprietary Deep Product Learning ® technology. Use our enterprise-grade integrations to ingest your private data. Assess and benchmark your view of your products and services with the competitive landscape. Our platform delivers powerful AI-driven actions where you need it - dashboard, APIs and integrations - and turn insights into action, across PIMs, CRMs, voice assistants, chatbots, and more.

About

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Qualitative Data Analysis solution for companies

Audience

Companies searching for an advanced Qualitative Data Analysis solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$600 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Commerce.AI
Founded: 2016
United States
www.commerce.ai/

Company Information

Viable
Founded: 2020
United States
www.askviable.com

Alternatives

Alternatives

Quala

Quala

ReliCheck
Semantria

Semantria

Lexalytics

Categories

Categories

Integrations

Delighted Supported
Intercom Supported
SurveyMonkey Supported
Typeform Supported
Zendesk Supported
Alexa Supported
Front Not Supported
GPT-4 Not Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Looker Supported
Pendo Not Supported
Salesforce Not Supported
Shopify Supported
Slack Supported
Tableau Supported
Trello Supported
YouTube Supported
Zapier Not Supported

Integrations

Delighted Supported
Intercom Supported
SurveyMonkey Supported
Typeform Supported
Zendesk Supported
Alexa Not Supported
Front Supported
GPT-4 Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Looker Not Supported
Pendo Supported
Salesforce Supported
Shopify Not Supported
Slack Not Supported
Tableau Not Supported
Trello Not Supported
YouTube Not Supported
Zapier Supported
Claim Commerce.AI and update features and information
Claim Commerce.AI and update features and information
Claim Viable and update features and information
Claim Viable and update features and information