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About

Our systems intelligently gather a variety of high quality unstructured data streams across hundreds of sources, in the form of text, voice, images and videos. Our systems clean this data and are trained to extract signals across products, services, attributes, brands, sentiments, customers, markets, and trends. It gets synthesized and contextualized using our proprietary Deep Product Learning ® technology. Use our enterprise-grade integrations to ingest your private data. Assess and benchmark your view of your products and services with the competitive landscape. Our platform delivers powerful AI-driven actions where you need it - dashboard, APIs and integrations - and turn insights into action, across PIMs, CRMs, voice assistants, chatbots, and more.

About

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Qualitative Data Analysis solution for companies

Audience

Companies searching for an advanced Qualitative Data Analysis solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$600 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commerce.AI
Founded: 2016
United States
www.commerce.ai/

Company Information

Viable
Founded: 2020
United States
www.askviable.com

Alternatives

Alternatives

Quala

Quala

ReliCheck
Semantria

Semantria

Lexalytics

Categories

Categories

Integrations

Delighted
Intercom
SurveyMonkey
Typeform
Zendesk
Alexa
AskNicely
Front
GPT-4
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Instagram
Jira
Microsoft Excel
Nekton.ai
Salesforce
Tableau
Trello
Zapier

Integrations

Delighted
Intercom
SurveyMonkey
Typeform
Zendesk
Alexa
AskNicely
Front
GPT-4
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Instagram
Jira
Microsoft Excel
Nekton.ai
Salesforce
Tableau
Trello
Zapier
Claim Commerce.AI and update features and information
Claim Commerce.AI and update features and information
Claim Viable and update features and information
Claim Viable and update features and information