Crowdstack

Crowdstack

Crowdstack, Inc.
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About

Commento allows you to foster discussion on your website – if you have a blog, you can embed Commento if you want your readers to add comments. It's fast and bloat-free, has a modern interface, and is reasonably secure. Unlike most alternatives, Commento is lightweight and privacy-focused; I'll never sell your data, show ads, embed third-party tracking scripts, or inject affiliate links. Commento comes with a lot of useful features out-of-the-box: rich text support, upvotes and downvotes, automatic spam detection, moderation tools, sticky comments, thread locking, OAuth login, email notifications, and more!

About

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Website owners looking to foster discussion and improve engagement focusing on privacy

Audience

Businesses, organizations, creatives, groups and clubs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Free Version
Free Trial

Pricing

$49
Plans start at $999 monthly.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Pros & Cons from Real Users

Pros

  • - I like that Commento looks very simple and lightweight on the website. It has a much cleaner UI compared to something like Disqus.

Cons

  • - $99 per year is quite expensive for all those blogs that haven't started making revenue yet.

Pros & Cons from Real Users

Pros

  • See below.
  • We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
  • Crowdstack is a very easy to use platform. It provides great support to engage with customers and give you a manageable service to track their needs.

Cons

  • See overall.
  • Their pricing model is way too rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or the many other community building solutions now available.
  • Overall its an outstanding platform customer engagement tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commento
Founded: 2017
commento.io

Company Information

Crowdstack, Inc.
Founded: 1998
United States
crowdstack.com

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Categories

Categories

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Networking Features

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Integrations

Google Analytics

Integrations

Google Analytics
Claim Commento and update features and information
Claim Commento and update features and information
Claim Crowdstack and update features and information
Claim Crowdstack and update features and information