Collect!

Collect!

Comtech Systems
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About

Collect! is a highly configurable debt collection software serving collection agencies, debt buyers, law firms, government, healthcare providers, educational institutions, property managers and other creditors. Collect! offers good value for startups and full functionality for large agencies. Built for flexibility, Collect! offers configurability and features to enable users to automate and track contacts and payments, manage judgments, manage sales, communicate from the system, create payment plans, report to bureaus and manage month-end reporting. Importantly, configurations and customizations remain available through updates, upgrades, and moving to larger editions. Features and tools include robust import-export functions, large set of stock reports and letter templates, report generator tool, account segmentation tool, flexible trust accounting, account level forms and document attachments, consumer portal, client portal, integrated payment processing, reporting dashboard, HIPAA and SOC 2.

About

QuickFee (ASX: QFE) is a leading provider of payments, financing, and accounts receivable automation solutions for professional services firms, including 40% of the IPA Top 300 firms. Our platform is designed to streamline the Accounts Receivable process and accelerate revenue growth by integrating multiple online payment options and powerful invoicing tools within your practice management system. With QuickFee, firms can significantly reduce aging receivables, improve cash flow, and increase client spending. Clients can easily make payments using credit or debit cards, ACH/EFT transfers, or QuickFee's exclusive financing solution that allows them to spread payments over 3 to 12 months—while firms receive full payment upfront without incurring additional costs. Operating in the United States and Australia, QuickFee focuses on delivering scalable and affordable solutions backed by exceptional customer service.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Collection agencies, debt buyers, attorneys, healthcare and education providers, government, first party property managers

Audience

Professional service firms looking to automate Accounts Receivable and accelerate revenue growth.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$699/month
Pricing is composed of the Collect! edition you need to accommodate your number of accounts, excluding archived accounts. Your edition comes with 3-20 users, depending on the edition. Then calculate an additional $104/month for each additional user.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Affordable pricing for any size of professional service firm; please inquire for more details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.1 / 5
support 4.8 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • Every month I used to spend about three days on client statements and remittances, matching payments to accounts by hand and hoping the totals agreed. Collect! keeps the accounting inside the same system as the collection work, so the trust accounting, client statements, and bank deposit summaries come from the same data. Last month I ran everything on a Tuesday afternoon. One client’s total didn’t match what they expected, so I opened their account history and found the cause in five minutes.
  • I run a small agency that collects overdue rent for property management companies. Every day, someone emailed me “any news on the Garcia account?” Now clients log into the client portal and see balances, notes, and payments themselves, and only for the accounts they own. One client uploaded a signed lease late at night, and I found it on the account in the morning with no email chain to dig through.
  • Before using collect!, keeping account notes, payment updates, and follow-up dates organized was a bit of a headache. I like that I can see the history of an account and know what needs to happen next. The task lists are especially handy on busy days when several accounts need attention. I also appreciate that the system can be adjusted to fit the way our team handles collections.
  • I love that Collect! is flexible enough to customize to the needs of our business, but structured enough that everything has a place. The support team has great experience and knowledge. They have offered great ideas and solutions to help our business.
  • I have been using Collect! for a number of years now. The product clean and simple. Yet highly customizable. Service is usually very fast and they are always polite.
  • I really enjoy that on Collect there are so many options for creating customizable reports for clients. That is a huge priority for lots of our clients and some reports can be made by me in the report generator. However, if there is a difficult report to make then we are also able to submit a request to Collect which they can then create the report for us in a timely manner.
  • Ease of access to all your necessary information. Helpful tips pop up on the screen. If you are stuck there is an entire website dedicated to help you
  • Comtech Systems delivered what they promised, excellent product and friendly to use system. Consumer service and Tech support are top of the line. All of Cometch Systems staff are absolutely wonderful to deal with, knowledgable & friendly. We highly recommend this product.

Pros & Cons from Real Users

Pros

  • How it ties to invoices in CCH Axcess and streamlines the sending out invoices. If i have any questions, the support team is very accessible and helpful.

Cons

  • The set up in Axcess is still clunky - too many places to go in order to get the emails set up and tied to QF.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Comtech Systems
Founded: 1988
Canada
www.collect.org

Company Information

QuickFee
Founded: 2009
United States
www.quickfee.com

Alternatives

Alternatives

Visual Queue Network (VQN)

Visual Queue Network (VQN)

UUNI-SOURCE 2000, Inc.
InterProse ACE

InterProse ACE

InterProse
ti3.co

ti3.co

Captira Analytical

Categories

Accounts Receivable refers to the software and processes that companies use to collect moneys owed to them by customers for goods or services already provided. Consumers have purchased goods or services on credit, the business needs a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amounts to credit bureaus.

AR Automation Supported

First party pre-collections departments, third-party collection agencies, and debt buyers use software automations to contact consumers by letter, telephone, email, text, What's App and other communication methods, provide information, provide documents, encourage inbound calls, create agent work-queues, facilitate payments, offer settlements, create payment plans to assist consumers to resolve their debts, and interact with other systems. Collection software enables efficient invoice-to-cash processes.

Debt Collection Supported

Debt Collection refers to the software and processes that debt collection agencies use to collect moneys owed to their clients, who are the original creditors for goods or services already provided. Consumers have purchased goods or services on credit with the original creditors and are expected to pay either in a lump sum or in instalments. In the event that an account becomes delinquent, the original creditor will move the debt to their internal pre-collections department, or will bundle the debt with other delinquent accounts, and pass them to a third-party collection agency, or bundle and sell the debt to debt buyers. Pre-collections departments, third-party collection agencies and debt buyers need a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amount to credit bureaus.

Categories

AR Automation Supported
B2B Payment Supported
Buy Now Pay Later Supported
Payment Processing Supported
Recurring Billing Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Not Supported
Partial Payments Not Supported
Receivables Ledger Not Supported
Recurring Billing Supported

Credit Card Processing Features

Cash Transactions Supported
Contactless NFC Not Supported
Electronic Receipts Not Supported
Electronic Signature Not Supported
Mobile Card Reader Not Supported
PCI Compliance Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Recurring Billing Features

Customer Portal Not Supported
Deferred Billing Not Supported
Discount Management Not Supported
Dunning Management Not Supported
Invoice History Not Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Integrations

Authorize.Net Supported
CCH Axcess Tax Not Supported
CCH ProSystem fx Not Supported
CS Professional Suite Not Supported
Genesys Cloud CX Supported
IRIS Practice Engine Not Supported
NMI Gateway Supported
PDCflow Supported
Payment Savvy Supported
Payscout Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Supported
REPAY Supported
Sage Accounting Supported
Solutions by Text Supported
TCN Supported
Wavix Supported

Integrations

Authorize.Net Not Supported
CCH Axcess Tax Supported
CCH ProSystem fx Supported
CS Professional Suite Supported
Genesys Cloud CX Not Supported
IRIS Practice Engine Supported
NMI Gateway Not Supported
PDCflow Not Supported
Payment Savvy Not Supported
Payscout Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Online Not Supported
REPAY Not Supported
Sage Accounting Not Supported
Solutions by Text Not Supported
TCN Not Supported
Wavix Not Supported
Claim QuickFee and update features and information
Claim QuickFee and update features and information