Collect!

Collect!

Comtech Systems
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About

Collect! is a highly configurable debt collection software serving collection agencies, debt buyers, law firms, government, healthcare providers, educational institutions, property managers and other creditors. Collect! offers good value for startups and full functionality for large agencies. Built for flexibility, Collect! offers configurability and features to enable users to automate and track contacts and payments, manage judgments, manage sales, communicate from the system, create payment plans, report to bureaus and manage month-end reporting. Importantly, configurations and customizations remain available through updates, upgrades, and moving to larger editions. Features and tools include robust import-export functions, large set of stock reports and letter templates, report generator tool, account segmentation tool, flexible trust accounting, account level forms and document attachments, consumer portal, client portal, integrated payment processing, reporting dashboard, HIPAA and SOC 2.

About

Monk is an AI-native accounts receivable platform that automates invoice to cash for B2B finance teams: invoicing, AP portal submission, collections and cash application, on top of your existing ERP. Across the $2B+ in receivables Monk manages, 92% of enterprise invoices have to be submitted through a corporate AP portal rather than paid from an emailed invoice. Monk submits into more than 600 of them, including Coupa, Ariba and SAP Business Network, and uploads 87% autonomously. Julia, the Monk agent for Intelligent Collections, reads customer replies and responds to what was written rather than advancing a fixed dunning sequence. 90% of invoices resolve without escalation. Email sends from your own mailbox via Gmail or Microsoft 365, so there is no new sending domain. Payments match to open invoices at 80%, rising to 95% with rules your team configures. Connects to QuickBooks, NetSuite and Dynamics 365 Business Central. Live in one to three days. SOC 2 Type II.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Collection agencies, debt buyers, attorneys, healthcare and education providers, government, first party property managers

Audience

Controllers, AR managers and finance operations teams at B2B companies that invoice enterprise customers through AP portals

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$699/month
Pricing is composed of the Collect! edition you need to accommodate your number of accounts, excluding archived accounts. Your edition comes with 3-20 users, depending on the edition. Then calculate an additional $104/month for each additional user.
Free Version Not Supported
Free Trial Supported

Pricing

We offer tailored packages to fit your needs. Contact us to learn more or schedule a demo.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • I love that Collect! is flexible enough to customize to the needs of our business, but structured enough that everything has a place. The support team has great experience and knowledge. They have offered great ideas and solutions to help our business.
  • I have been using Collect! for a number of years now. The product clean and simple. Yet highly customizable. Service is usually very fast and they are always polite.
  • I really enjoy that on Collect there are so many options for creating customizable reports for clients. That is a huge priority for lots of our clients and some reports can be made by me in the report generator. However, if there is a difficult report to make then we are also able to submit a request to Collect which they can then create the report for us in a timely manner.
  • Ease of access to all your necessary information. Helpful tips pop up on the screen. If you are stuck there is an entire website dedicated to help you
  • Comtech Systems delivered what they promised, excellent product and friendly to use system. Consumer service and Tech support are top of the line. All of Cometch Systems staff are absolutely wonderful to deal with, knowledgable & friendly. We highly recommend this product.

Pros from Real Users

Pros

  • Setup was fast and required very little from our side. The Monk team handled most of the configuration, and support is quick to respond in our shared Slack channel. The automated follow-ups feel human rather than like typical dunning emails, and customers respond to them more. Payments are matched to invoices automatically, and I can see aging and outstanding balances in one place instead of maintaining spreadsheets.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Comtech Systems
Founded: 1988
Canada
www.collect.org

Company Information

Monk
Founded: 2024
United States
monk.com

Alternatives

Alternatives

Visual Queue Network (VQN)

Visual Queue Network (VQN)

UUNI-SOURCE 2000, Inc.
InterProse ACE

InterProse ACE

InterProse
Corrivo

Corrivo

Data Interconnect
Invoiced

Invoiced

Invoiced.com

Categories

Accounts Receivable refers to the software and processes that companies use to collect moneys owed to them by customers for goods or services already provided. Consumers have purchased goods or services on credit, the business needs a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amounts to credit bureaus.

AR Automation Supported

First party pre-collections departments, third-party collection agencies, and debt buyers use software automations to contact consumers by letter, telephone, email, text, What's App and other communication methods, provide information, provide documents, encourage inbound calls, create agent work-queues, facilitate payments, offer settlements, create payment plans to assist consumers to resolve their debts, and interact with other systems. Collection software enables efficient invoice-to-cash processes.

Debt Collection Supported

Debt Collection refers to the software and processes that debt collection agencies use to collect moneys owed to their clients, who are the original creditors for goods or services already provided. Consumers have purchased goods or services on credit with the original creditors and are expected to pay either in a lump sum or in instalments. In the event that an account becomes delinquent, the original creditor will move the debt to their internal pre-collections department, or will bundle the debt with other delinquent accounts, and pass them to a third-party collection agency, or bundle and sell the debt to debt buyers. Pre-collections departments, third-party collection agencies and debt buyers need a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amount to credit bureaus.

Categories

Monk automates the full accounts receivable cycle from invoice to cash. Intelligent collections follows up on every overdue invoice with context-aware outreach that reads replies, adjusts tone per customer relationship, and resolves 90% of invoices without human intervention. Cash application matches incoming payments to open invoices at an 80% match rate, rising to 95% with suggested rules your team controls. Monk submits invoices into 600+ corporate AP portals automatically and surfaces only the exceptions that need your input. Real-time reporting covers aging, DSO, collections performance, and billed vs. collected, all exportable. Teams see a 40%+ reduction in DSO, save roughly 26 hours a month, and go live in days, not months. Integrates with QuickBooks, NetSuite, Stripe, Salesforce, HubSpot, and more.

AI Accounting Supported

Monk applies frontier language models to the parts of accounting that break down at scale: matching payments to invoices, reading customer replies, and acting on what they say. Cash application uses a three-layer match (your rules, deterministic code, and model reasoning) to handle blank wire memos, partial payments, and multi-invoice remittances at an 80% match rate rising to 95%. Intelligent collections reads inbound emails, detects payment commitments and disputes, and responds with context, not templates, resolving 90% of invoices without human intervention. Cash forecasting weights each invoice by real payment behavior, not just net terms, and adjusts live as promises and disputes come in. A deterministic layer checks every action before it reaches a customer, and every decision is logged in a full audit trail.

AR Automation Supported

Monk is the AR automation platform for growing B2B businesses. From invoice generation to intelligent collections to cash application, Monk handles every step of the receivables cycle. Collections follows up on overdue invoices with context-aware outreach across email, Slack, and voice, resolving 90% without human intervention. Cash application matches payments at an 80% rate rising to 95% with suggested rules. Portal automation submits invoices into 600+ AP portals including Coupa and Ariba. Cash forecasting weights each invoice by actual payment behavior for 30/60/90 day visibility. Credit management blends third-party signals with your payment history. Dispute tracking captures every case with dollar impact, reason code, and full context.

Monk automates invoice processing from creation through collection and reconciliation. Connect your billing system (Stripe, HubSpot, Salesforce) or ERP (QuickBooks, NetSuite) and Monk generates invoices from contract terms, deal data, or subscription schedules. Invoices are sent from your own domain with your signature. For customers requiring portal submission, Monk uploads invoices into 600+ AP portals automatically, fills all required fields, attaches the invoice, and leaves contextual comments. Portal status is checked daily; only real exceptions (wrong PO, amount discrepancy) reach your team. When invoices go unpaid, intelligent collections follows up with 24% higher response rates than standard dunning. Incoming payments are matched automatically. Every invoice carries a full audit trail from creation through payment.

B2B Payment Supported

Monk handles the full lifecycle of B2B payments from invoice delivery through collection and reconciliation. Every invoice carries a secure, one-click payment link with no portal login required. Customers can pay by credit card, ACH, or wire, with payment methods configurable per customer. For enterprise accounts paying through AP portals, Monk submits invoices into 600+ portals including Coupa, Ariba, Bill.com, and Tipalti, then checks status daily and surfaces only the exceptions. Cash application matches incoming payments, including partial pays, overpayments, and multi-invoice remittances, at an 80% match rate rising to 95%. Auto-pay enrollment lets customers save a payment method and get charged automatically.

Monk turns signed contracts and closed deals into invoices automatically. Connect Stripe, HubSpot, Salesforce, or DocuSign, and Monk extracts billing terms, generates invoices on schedule (monthly, quarterly, annual), and sends them from your own domain. Line items, discounts, taxes (via Anrok), and fees all come through correctly. For recurring revenue, Monk handles subscription billing with auto-pay enrollment so customers can save a payment method and get charged on schedule. When invoices go unpaid, intelligent collections takes over with follow-up that references conversation history and customer context, not a fixed template. Monk also submits invoices into 600+ AP portals like Coupa and Ariba, removing the most manual step in enterprise billing. Cash application closes the loop by matching payments to invoices the same day. Real-time dashboards show billed vs. collected, aging, and DSO.

Debt Collection Supported

Monk is not a third-party debt collector. It is an in-house AR automation platform that helps your finance team follow up on every overdue invoice professionally and persistently, without adding headcount. Intelligent collections reads inbound replies, detects payment commitments, handles common objections, and adjusts tone by customer segment so enterprise accounts are never chased like a $50 overdue. When a customer disputes an invoice, Monk routes it as a tracked case with full context. When a contact bounces, Monk automatically rotates to the next valid contact. 90% of invoices are resolved without escalation. Your team configures playbooks, escalation rules, and exclusion criteria directly. Monk works across email, Slack, and voice, with every touchpoint logged in one audit trail.

Invoice-to-Cash Supported

Monk automates the entire invoice-to-cash cycle: generate invoices from contracts or CRM deals, send them from your domain, submit to 600+ AP portals, follow up intelligently when they go overdue, match payments when they land, and sync everything back to your ERP. Intelligent collections resolves 90% of invoices without escalation by reading replies, detecting payment commitments, and adjusting tone per customer relationship. Cash application handles partial pays, overpayments, and multi-invoice remittances. Real-time reporting covers aging, DSO, collections performance, and cash forecast. Your team configures playbooks, escalation rules, and matching logic directly, no vendor support ticket required. Customers see 40%+ DSO reduction and 2.4x cash-on-hand increase in the first quarter.

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Debt Collection Features

Agency Management Not Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Not Supported
Client Management Supported
Commission Management Not Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Not Supported
Transaction Management Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Integrations

QuickBooks Online Supported
Anrok Not Supported
Atlar Not Supported
Deltek Vantagepoint Not Supported
Epicor Kinetic Not Supported
Genesys Cloud CX Supported
Gmail Not Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Teams Not Supported
NetSuite Not Supported
Oracle Fusion Cloud ERP Not Supported
PDCflow Supported
Payment Savvy Supported
PowerBroker Not Supported
REPAY Supported
Rillet Not Supported
Slack Not Supported
Wavix Supported
Xero Not Supported

Integrations

QuickBooks Online Supported
Anrok Supported
Atlar Supported
Deltek Vantagepoint Supported
Epicor Kinetic Supported
Genesys Cloud CX Not Supported
Gmail Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Teams Supported
NetSuite Supported
Oracle Fusion Cloud ERP Supported
PDCflow Not Supported
Payment Savvy Not Supported
PowerBroker Supported
REPAY Not Supported
Rillet Supported
Slack Supported
Wavix Not Supported
Xero Supported