Collect! vs. Dash Billing Comparison


Collect! Comtech Systems	Dash Billing	+	+
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About Collect! is a highly configurable debt collection software serving collection agencies, debt buyers, law firms, government, healthcare providers, educational institutions, property managers and other creditors. Collect! offers good value for startups and full functionality for large agencies. Built for flexibility, Collect! offers configurability and features to enable users to automate and track contacts and payments, manage judgments, manage sales, communicate from the system, create payment plans, report to bureaus and manage month-end reporting. Importantly, configurations and customizations remain available through updates, upgrades, and moving to larger editions. Features and tools include robust import-export functions, large set of stock reports and letter templates, report generator tool, account segmentation tool, flexible trust accounting, account level forms and document attachments, consumer portal, client portal, integrated payment processing, reporting dashboard, HIPAA and SOC 2.		About Take control of your debt collection process! Get secure, confidential payments and build better relationships with customers. Dash Billing allows you to manage overdue accounts without having to use a debt collection agency. Our system is designed to help you collect overdue payments without having to resort to using a third party, giving you more control and maximizing collection amounts. Dash Billing makes account receivables management easier than ever. Dash's streamlined system helps you manage overdue accounts without having to use a debt collection agency. Our simple and efficient system allows you to keep track of overdue payments quickly and easily while saving you time and money. You need an outreach strategy that works, but you are wasting days looking at unreliable insights. Measure collection efforts and analytics with accurate, real-time reporting.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Collection agencies, debt buyers, attorneys, healthcare and education providers, government, first party property managers		Audience Companies that need a powerful solution to take control of their debt collection process
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $699/month Pricing is composed of the Collect! edition you need to accommodate your number of accounts, excluding archived accounts. Your edition comes with 3-20 users, depending on the edition. Then calculate an additional $104/month for each additional user. Free Version Not Supported Free Trial Supported		Pricing Schedule a demo to learn more! Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.7 / 5 features 4.4 / 5 design 4.4 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros I run a small agency that collects overdue rent for property management companies. Every day, someone emailed me “any news on the Garcia account?” Now clients log into the client portal and see balances, notes, and payments themselves, and only for the accounts they own. One client uploaded a signed lease late at night, and I found it on the account in the morning with no email chain to dig through. Before using collect!, keeping account notes, payment updates, and follow-up dates organized was a bit of a headache. I like that I can see the history of an account and know what needs to happen next. The task lists are especially handy on busy days when several accounts need attention. I also appreciate that the system can be adjusted to fit the way our team handles collections. I love that Collect! is flexible enough to customize to the needs of our business, but structured enough that everything has a place. The support team has great experience and knowledge. They have offered great ideas and solutions to help our business. I have been using Collect! for a number of years now. The product clean and simple. Yet highly customizable. Service is usually very fast and they are always polite. I really enjoy that on Collect there are so many options for creating customizable reports for clients. That is a huge priority for lots of our clients and some reports can be made by me in the report generator. However, if there is a difficult report to make then we are also able to submit a request to Collect which they can then create the report for us in a timely manner. Ease of access to all your necessary information. Helpful tips pop up on the screen. If you are stuck there is an entire website dedicated to help you Comtech Systems delivered what they promised, excellent product and friendly to use system. Consumer service and Tech support are top of the line. All of Cometch Systems staff are absolutely wonderful to deal with, knowledgable & friendly. We highly recommend this product.		Pros & Cons from Real Users Pros Billing goes out automatically to a phone or email. People pay more attention to their phone, so bill gets seen. Bill gets paid faster because texting is so fast User-Friendly Interface: Dash Billing features an intuitive interface that makes navigation easy for users of all skill levels. The design is clean and organized, allowing for quick access to necessary functions. Efficient Invoicing: The platform offers seamless invoicing capabilities, which streamline the billing process. Automated reminders and customizable templates save time and reduce errors. Comprehensive Reporting: Dash Billing provides robust reporting features that allow users to track their finances effectively. Detailed reports on income, expenses, and outstanding invoices enable informed decision-making. Excellent Customer Support: The customer support team is responsive and helpful, addressing queries and issues promptly. Their assistance makes onboarding and troubleshooting much easier. Integration Capabilities: Dash Billing integrates well with various accounting software and payment gateways, enhancing overall functionality and efficiency. Cons You have to make sure patient information on dash is current. But that is better than mailing a bill. While the interface is user-friendly, some features may require a learning curve for new users. A more comprehensive tutorial or onboarding process would be beneficial.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Comtech Systems Founded: 1988 Canada www.collect.org		Company Information Dash Billing www.dashbilling.com/debt-collection
Alternatives Lockstep		Alternatives ezyCollect
Visual Queue Network (VQN) UUNI-SOURCE 2000, Inc.		ti3.co Captira Analytical
InterProse ACE InterProse		DebtControl Alba Software Developers
ezyCollect		DueTrail
ti3.co Captira Analytical View All		Collect with Ease Legal Interact View All
Categories Accounts Receivable Supported Accounts Receivable refers to the software and processes that companies use to collect moneys owed to them by customers for goods or services already provided. Consumers have purchased goods or services on credit, the business needs a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amounts to credit bureaus. AR Automation Supported First party pre-collections departments, third-party collection agencies, and debt buyers use software automations to contact consumers by letter, telephone, email, text, What's App and other communication methods, provide information, provide documents, encourage inbound calls, create agent work-queues, facilitate payments, offer settlements, create payment plans to assist consumers to resolve their debts, and interact with other systems. Collection software enables efficient invoice-to-cash processes. Debt Collection Supported Debt Collection refers to the software and processes that debt collection agencies use to collect moneys owed to their clients, who are the original creditors for goods or services already provided. Consumers have purchased goods or services on credit with the original creditors and are expected to pay either in a lump sum or in instalments. In the event that an account becomes delinquent, the original creditor will move the debt to their internal pre-collections department, or will bundle the debt with other delinquent accounts, and pass them to a third-party collection agency, or bundle and sell the debt to debt buyers. Pre-collections departments, third-party collection agencies and debt buyers need a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amount to credit bureaus.		Categories Accounts Receivable Supported Bulk SMS Supported Debt Collection Supported
Accounts Receivable Features ACH Payment Processing Supported Billing & Invoicing Supported Check Processing Supported Collections Management Supported Online Payment Processing Supported Overpayment Processing Supported Partial Payments Supported Receivables Ledger Supported Recurring Billing Supported Debt Collection Features Agency Management Supported Auto Dialer Supported Automated Notices Supported Callback Scheduling Supported Client Management Supported Commission Management Supported Compliance Management Supported Contact Management Supported Credit Bureau Reporting Supported In-House Collections Supported Payment Plans Supported Transaction Management Supported
Integrations QuickBooks Desktop Pro Supported Authorize.Net Supported Genesys Cloud CX Supported NMI Gateway Supported PDCflow Supported Payment Savvy Supported Payscout Supported QuickBooks Accountants Not Supported QuickBooks Commerce Not Supported QuickBooks Desktop Premier Not Supported QuickBooks Enterprise Not Supported QuickBooks GoPayment Not Supported QuickBooks Online Supported REPAY Supported Sage Accounting Supported Solutions by Text Supported TCN Supported Wavix Supported Zapier Not Supported Zapier Canvas Not Supported Show More Integrations View All 13 Integrations		Integrations QuickBooks Desktop Pro Supported Authorize.Net Not Supported Genesys Cloud CX Not Supported NMI Gateway Not Supported PDCflow Not Supported Payment Savvy Not Supported Payscout Not Supported QuickBooks Accountants Supported QuickBooks Commerce Supported QuickBooks Desktop Premier Supported QuickBooks Enterprise Supported QuickBooks GoPayment Supported QuickBooks Online Not Supported REPAY Not Supported Sage Accounting Not Supported Solutions by Text Not Supported TCN Not Supported Wavix Not Supported Zapier Supported Zapier Canvas Supported Show More Integrations View All 8 Integrations
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