CocoFax vs. Medsender Comparison


CocoFax	Medsender	+	+
Learn More Update Features	Visit Website	Add To Compare	Add To Compare



About CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably. Seamlessly integrated into daily business, you can directly manage faxes online without messing up with any physical documents.		About HIPAA compliant secure faxing built exclusively for healthcare. Medsender integrates with dozens of top EMR / EHR systems and provides everything you need out of the box to view, sign, edit, and upload documents to your EMR system. Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes		Audience Healthcare organizations looking for a HIPAA compliant faxing, email, SMS, forms, and signatures embedding solution to automate their communication
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $9.99 per month Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you. Free Version Free Trial		Pricing $99 per month No contracts or commitments Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 4.8 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Really? Nothing. I would never use their service now even if they offered it to me for free. Never again! I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols. HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device. The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful. This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration. Cons Asked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support. Nothing so much for now. It serves the purpose as required and no glitches at all. It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service. Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy. We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.		Pros from Real Users Pros I like the aesthetics. I like the ease of use. I like the multifunction PDF editor and organizer that is with in the system. I like the intuitive thought that is behind the design of the system. I like the organizational components that the system offers I like the time and money that is saved for my employees and pocketbook by utilizing Medsender. The ability to store & access files in a software with patient names and date of birth is like no other. We are able to utilize the incoming faxes as a working queue of what is pending vs complete. We also utilize the uploaded faxes to store fillable forms. It is so simple and quick to upload, modify or sign documents in Medsender. The AI features are awesome! It is accessible from anywhere and the customer service response time is fantastic. The development team is constantly making improvements to the platform, making an already amazing product even better! Medsender has made so our clinic processes so much smoother, easier, and faster. Medsender has been extremely reliable - we have not had any issues with performance since we signed on. Because Medsender integrates directly with our online EHR, we are able to send consultation reports/records/notes etc to other providers so easily and securely. This functionality alone cuts this process steps down from about 10 steps to 4 steps. In addition, because Medsender can all faxes coming in... we have been able to switch to a VOI Phone System program that is quite a bit cheaper! Medsender definitely pays for itself and is one of the best tech investments that my company has made. We use this product across 4 locations and receive dozens of faxes electronically each day. Medsender makes it extremely easy to track, locate and forward these documents. We can do faxing for all our locations from one central database. Medsender’s website is very user friendly! Medsender has saved me so much time and energy by eliminating my need for a fax machine.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information CocoFax Founded: 2019 Singapore cocofax.com		Company Information Medsender United States medsender.com
Alternatives Fax.Plus Alohi		Alternatives eGoldFax
Upland InterFAX Upland Software		WestFax
FaxLogic		Fax.Plus Alohi
iFax		QliqCHAT HIPAA-Compliant Texting QliqSOFT
Fax.Cloud Aizan Technologies Inc. View All		TigerConnect View All
Categories Fax Server Online Fax		Categories Clinical Communication and Collaboration Fax Server HIPAA Compliance HIPAA Compliant Messaging Online Fax
Fax Server Features Archiving & Retention Automated Routing Delivery Management Email to Fax Fax to Email FoIP Whitelisting / Blacklisting Online Fax Features Alerts / Notifications Cloud Storage Electronic Signature Fax via Email HIPAA Compliant Large File Support Local Phone Numbers Mobile Access Toll Free Numbers		Fax Server Features Archiving & Retention Automated Routing Delivery Management Email to Fax Fax to Email FoIP Whitelisting / Blacklisting Online Fax Features Alerts / Notifications Cloud Storage Electronic Signature Fax via Email HIPAA Compliant Large File Support Local Phone Numbers Mobile Access Toll Free Numbers Show More Features HIPAA Compliance Features Access Control / Permissions Audit Management Compliance Reporting Data Security Documentation Management For Healthcare Incident Management Policy Training Remediation Management Risk Management Vendor Management
Integrations Azalea EHR Brightree CareCloud CareLogic DrChrono EpicCare EMR Gmail Google Workspace MedicsCloud EHR Microsoft 365 Microsoft SharePoint ModMed Nymbl Practice Fusion PrognoCIS Sunwave Tebra WebPT Welkin eClinicalWorks Show More Integrations View All 3 Integrations		Integrations Azalea EHR Brightree CareCloud CareLogic DrChrono EpicCare EMR Gmail Google Workspace MedicsCloud EHR Microsoft 365 Microsoft SharePoint ModMed Nymbl Practice Fusion PrognoCIS Sunwave Tebra WebPT Welkin eClinicalWorks Show More Integrations View All 27 Integrations
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