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About

ClubExpress is a cloud-based club and association management software designed for smaller professional and trade associations (25-5000 members). ClubExpress offers all the tools associations need to manage their members and ensure growth. These include website, blast emailings, discussion forums, blogs, and surveys, membership database, online member signups/renewals/expirations, event calendar & registration, credit-card processing, membership directory, and more. Add-on features include mobile apps, E-Learning, Continuing Education, Point of Sale, Ride Cue sheets and Ride Logs. Our features are perfect for many diverse types of groups, from bicycle clubs, car clubs, booster and school support groups, professional associations and many more. We also include functionality for multi-tier groups and organizations to ensure proper allocation of funds and syndication of content.

About

xCatalyst is more than just association management software. It is a single platform completely integrating your association database and member activities with your website. XCATALYST streamlines both front end and back-office operations. Members can easily enroll, renew, register and pay for events, and update profiles. XCATALYST , also, includes the ability to deliver virtual events, courses and meetings online via our xCatalyst LMS and integration with current webinar providers, BigMarker, GoToWebinar, GoToTraining. ESX is a world leader in providing association, events & courses, memberships, chapters, committees, communities, job board, call for papers, voting, donations, voting, eCommerce, discussion forums, websites, faculty information system (FIS), dedicated mobile event app software used by small - large associations, universities & organizations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Smaller professional and trade associations (25-5000 members)

Audience

Small to large associations, universities and organizations.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.10/month/user
Monthly Hosting Fee starts at $24.00
Free Version
Free Trial

Pricing

$250.00/month
Starts at $250/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.6 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.5 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I especially like the robust features of ClubExpress, the security and privacy features of the membership system, the ease of creating web pages, and the reasonable cost of ClubExpress. The Help Desk availability is excellent. I truly feel like ClubExpress is our organization’s collaborator and partner.
  • Love the ability for club members to pay dues online, sign up for events online, and place their own classifieds. I like that all aspects of our membership experience can be handled through ClubExpress.
  • ClubExpress has many features a club needs for a website/app. It's more than a generic web host. The integrated membership registrations are great. Lots of information (club info, photos, videos, and sales) can be captured all in one application.
  • The website and member database is pretty straight forward to use from the point of view of an admin. Also, I like how the development team continues to provide software updates. This is a well serviced platform.
  • With this amazing tool we can create creative websites for our organization's needs. Integrations present with the platforms help to make more secure transactions, create reports and generate due reports. With surveys, we can know the opinion of users and grow ourselves.

Cons

  • Though we very much appreciate being assigned an engineer to help us with the website redesign, the way that collaboration was supposed to work was not made crystal clear to us at the outset. We hit a bump or two along the way. We were, however, able to work things out by talking to the sales team member who helped set reasonable expectations, and by talking directly to the engineer.
  • No automated waitlist for events. This is my biggest gripe. We should be able to have a waitlist for events and have those on the waitlist (in order) be placed automatically into the attending section as members delete their registrations. It should then email the new attending member. Classifieds module end user UI needs to be improved.
  • Changing and maintaining the website is not easy. Setting up the app didn't go well either. I still can't figure it out. Many of the page setup screens are very old school and not intuitive.
  • In account profiles, one dialogue box displays different information compared to what is shown in the member's profile. This sometimes creates a confused member.
  • Initially, some minor negatives are there with the tool. But their team removed all the bugs and now it works perfectly fine.

Pros & Cons from Real Users

Pros

  • ESX customizes the implementation for each customer to meet their specific needs. They are always available to discuss new ideas and solutions as the organization's needs change over time. The various modules allow the association to run most of its operations from one central database, including memberships, events, donations, electronic mailings, and website. Users can log in to manage their own information and access members-only benefits. Downtime is pretty much non-existent. ESX uses a ticket system to keep track of support requests, and the staff are easily reachable.
  • xCatalyst works well overall. There are some quirks, but for the money, it works very well. We've had very few issues, and when we have, they are quick to help us.
  • - Includes initial setup and staff training - Has specialized add-on modules to the content management system like eCommerce for courses or eCommerce for items. - Not a new company or system, so you get assurance of product quality and company stability - Easy to work with all areas of their staff - sales to technical to support - Fair pricing
  • Quick response time. Always there when you're in a bind! They make changes throughout the year to make it as easy as possible for the user. The staff is patient and extremely helpful!

Cons

  • Because the system is an all-in-one system, it may be a little clunky as you work to make it fit your needs without doing all-out customizations. The custom reporting is robust but complicated. A WYSIWYG editor is available for people without much HTML experience, but web folks will probably find it frustrating and will work outside of it as much as possible. Low priority support tickets can get pushed to the bottom of the queue and take a long time to be resolved.
  • It isn't perfect, but there are workarounds that allow us to get what we need. It does lack some features of much more expensive programs, but does great for the price.
  • - Takes a little time to learn all the areas of the add-on eCommerce for courses module, but they include some staff training, so not an issue
  • NONE. I am not a computer guy. When I got this job, I was most concerned about learning this new software-database system. They provided an excellent training program for me and a customer service rep who always answered my questions. No cons for me.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClubExpress
Founded: 2002
United States
www.clubexpress.com

Company Information

ESX
Founded: 1995
United States
www.esxinc.com

Alternatives

Pelcro

Pelcro

Pelcro Inc

Alternatives

WildApricot

WildApricot

Personify
Book-It Membership Software

Book-It Membership Software

Instinctive Systems
MemberTies

MemberTies

Myrro International
StarChapter

StarChapter

Star Chapter

Categories

Categories

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Alumni Management Features

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Volunteer Management Features

Attendance Management
Calendar Management
Event Management
Group Management
Member Directory
Membership Management
Recognition Management
Registration Management
Scheduling
Self Service Portal
Training Management
Volunteer Profiles

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Learning Management Systems (LMS) Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing

Integrations

LinkedIn
PayPal
QuickBooks Online
Authorize.Net
BigMarker
Constant Contact
Facebook
GoTo Training
GoTo Webinar
Google Calendar
Google Maps
Mailchimp
Plixer Replicator
QuickBooks Online Advanced
X (Twitter)
Zoom

Integrations

LinkedIn
PayPal
QuickBooks Online
Authorize.Net
BigMarker
Constant Contact
Facebook
GoTo Training
GoTo Webinar
Google Calendar
Google Maps
Mailchimp
Plixer Replicator
QuickBooks Online Advanced
X (Twitter)
Zoom
Claim ClubExpress and update features and information
Claim ClubExpress and update features and information
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Claim xCatalyst and update features and information