ClubExpress vs. SilkStart Comparison


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About ClubExpress is a cloud-based club and association management software designed for smaller professional and trade associations (25-5000 members). ClubExpress offers all the tools associations need to manage their members and ensure growth. These include website, blast emailings, discussion forums, blogs, and surveys, membership database, online member signups/renewals/expirations, event calendar & registration, credit-card processing, membership directory, and more. Add-on features include mobile apps, E-Learning, Continuing Education, Point of Sale, Ride Cue sheets and Ride Logs. Our features are perfect for many diverse types of groups, from bicycle clubs, car clubs, booster and school support groups, professional associations and many more. We also include functionality for multi-tier groups and organizations to ensure proper allocation of funds and syndication of content.	About SilkStart is an industry-leading provider of cloud-based software solutions for member-based organizations. With SilkStart's Association Management System (AMS), small to midsize associations and multi-chapter associations are given the opportunity to integrate with a current site or create new mobile-ready websites. The solution simplifies operations through a single centralized database, which can be accessed from anywhere as long as there is an Internet connection. With SilkStart, you can create beautiful, fully functional, and mobile-friendly websites.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Smaller professional and trade associations (25-5000 members)	Audience SilkStart supports non-profits, maker spaces, faith-based organizations, alumni groups, angel groups, and multi-chapter associations of all sizes.
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.10/month/user Monthly Hosting Fee starts at $24.00 Free Version Not Supported Free Trial Supported	Pricing $200.00/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.2 / 5 features 4.6 / 5 design 4.2 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I especially like the robust features of ClubExpress, the security and privacy features of the membership system, the ease of creating web pages, and the reasonable cost of ClubExpress. The Help Desk availability is excellent. I truly feel like ClubExpress is our organization’s collaborator and partner. Love the ability for club members to pay dues online, sign up for events online, and place their own classifieds. I like that all aspects of our membership experience can be handled through ClubExpress. ClubExpress has many features a club needs for a website/app. It's more than a generic web host. The integrated membership registrations are great. Lots of information (club info, photos, videos, and sales) can be captured all in one application. The website and member database is pretty straight forward to use from the point of view of an admin. Also, I like how the development team continues to provide software updates. This is a well serviced platform. With this amazing tool we can create creative websites for our organization's needs. Integrations present with the platforms help to make more secure transactions, create reports and generate due reports. With surveys, we can know the opinion of users and grow ourselves. Cons Though we very much appreciate being assigned an engineer to help us with the website redesign, the way that collaboration was supposed to work was not made crystal clear to us at the outset. We hit a bump or two along the way. We were, however, able to work things out by talking to the sales team member who helped set reasonable expectations, and by talking directly to the engineer. No automated waitlist for events. This is my biggest gripe. We should be able to have a waitlist for events and have those on the waitlist (in order) be placed automatically into the attending section as members delete their registrations. It should then email the new attending member. Classifieds module end user UI needs to be improved. Changing and maintaining the website is not easy. Setting up the app didn't go well either. I still can't figure it out. Many of the page setup screens are very old school and not intuitive. In account profiles, one dialogue box displays different information compared to what is shown in the member's profile. This sometimes creates a confused member. Initially, some minor negatives are there with the tool. But their team removed all the bugs and now it works perfectly fine.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ClubExpress Founded: 2002 United States www.clubexpress.com	Company Information SilkStart Founded: 2010 Canada www.silkstart.com
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Categories Alumni Management Supported Association Management Supported Club Management Supported Continuing Education Supported Membership Management Supported Volunteer Management Supported	Categories Membership Management Supported
Membership Management Features Application Management Not Supported Automatic Renewals Supported Committee Management Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Association Management Features Chapter Management Supported Committee Management Supported Dues Management Supported Election Management Supported Email Marketing Supported Event Management Supported Financial Management Supported Fundraising Management Supported Jobs Board Not Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Club Management Features Attendance Tracking Supported Billing & Invoicing Supported Check-In Manager Supported Contract Management Not Supported Employee Management Not Supported Event Management Supported Inventory Management Supported Marketing Management Not Supported Member Portal Supported Membership Management Supported Payment Processing Supported Point of Sale (POS) Not Supported Volunteer Management Features Attendance Management Supported Calendar Management Supported Event Management Supported Group Management Supported Member Directory Supported Membership Management Supported Recognition Management Supported Registration Management Supported Scheduling Supported Self Service Portal Supported Training Management Supported Volunteer Profiles Supported	Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Not Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported
Integrations Facebook Supported LinkedIn Supported PayPal Supported QuickBooks Online Supported X (Twitter) Supported Google Analytics Not Supported Google Calendar Supported Google Maps Supported Mailchimp Not Supported QuickBooks Online Advanced Supported Stripe Not Supported Show More Integrations View All 9 Integrations	Integrations Facebook Supported LinkedIn Supported PayPal Supported QuickBooks Online Supported X (Twitter) Supported Google Analytics Supported Google Calendar Not Supported Google Maps Not Supported Mailchimp Supported QuickBooks Online Advanced Not Supported Stripe Supported Show More Integrations View All 9 Integrations
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