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About

ClubExpress is a cloud-based club and association management software designed for smaller professional and trade associations (25-5000 members). ClubExpress offers all the tools associations need to manage their members and ensure growth. These include website, blast emailings, discussion forums, blogs, and surveys, membership database, online member signups/renewals/expirations, event calendar & registration, credit-card processing, membership directory, and more. Add-on features include mobile apps, E-Learning, Continuing Education, Point of Sale, Ride Cue sheets and Ride Logs. Our features are perfect for many diverse types of groups, from bicycle clubs, car clubs, booster and school support groups, professional associations and many more. We also include functionality for multi-tier groups and organizations to ensure proper allocation of funds and syndication of content.

About

Findjoo is a reliable membership management software solution for nonprofits, associations, clubs, and fitness centers. Designed to help businesses manage their members and customers effectively, Findjoo offers a fully integrated suite that includes powerful features and/or functionalities such as event scheduling, point of sale, online payments, client management, credit card processing, reservations management, dues management, sales reporting, event ticketing, email marketing and more. By leveraging Findjoo, you can provide a more engaging customer experience that will help build lasting loyalty.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Smaller professional and trade associations (25-5000 members)

Audience

Findjoo is ideal for nonprofits and associations that need tools to seamlessly manage their memberships, bookings, employees, events, locations, emails, and contacts. Higher education, human services, public broadcast, healthcare, arts and cultural organizations, national and international groups, and several other industries can customize Findjoo to suit their needs.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.10/month/user
Monthly Hosting Fee starts at $24.00
Free Version Not Supported
Free Trial Supported

Pricing

$50.00/month
Monthly subscription with no limits and no setup fees.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.6 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.4 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I especially like the robust features of ClubExpress, the security and privacy features of the membership system, the ease of creating web pages, and the reasonable cost of ClubExpress. The Help Desk availability is excellent. I truly feel like ClubExpress is our organization’s collaborator and partner.
  • Love the ability for club members to pay dues online, sign up for events online, and place their own classifieds. I like that all aspects of our membership experience can be handled through ClubExpress.
  • ClubExpress has many features a club needs for a website/app. It's more than a generic web host. The integrated membership registrations are great. Lots of information (club info, photos, videos, and sales) can be captured all in one application.
  • The website and member database is pretty straight forward to use from the point of view of an admin. Also, I like how the development team continues to provide software updates. This is a well serviced platform.
  • With this amazing tool we can create creative websites for our organization's needs. Integrations present with the platforms help to make more secure transactions, create reports and generate due reports. With surveys, we can know the opinion of users and grow ourselves.

Cons

  • Though we very much appreciate being assigned an engineer to help us with the website redesign, the way that collaboration was supposed to work was not made crystal clear to us at the outset. We hit a bump or two along the way. We were, however, able to work things out by talking to the sales team member who helped set reasonable expectations, and by talking directly to the engineer.
  • No automated waitlist for events. This is my biggest gripe. We should be able to have a waitlist for events and have those on the waitlist (in order) be placed automatically into the attending section as members delete their registrations. It should then email the new attending member. Classifieds module end user UI needs to be improved.
  • Changing and maintaining the website is not easy. Setting up the app didn't go well either. I still can't figure it out. Many of the page setup screens are very old school and not intuitive.
  • In account profiles, one dialogue box displays different information compared to what is shown in the member's profile. This sometimes creates a confused member.
  • Initially, some minor negatives are there with the tool. But their team removed all the bugs and now it works perfectly fine.

Pros & Cons from Real Users

Pros

  • Customer service is outstanding. If there has ever been an issue the problem is resolved with interface with the same person.
  • Findjoo was able to get us up and running quickly. We have never used all of its features, but what we have used works well for us. The best thing about Findjoo is that our rep, Christian, has always been available immediately and knows the product thoroughly.
  • Findjoo has a wide range of capabilities! It was the only product I found that met all of my needs in one. The support team has been very helpful and responsive to all of my questions and needs. Most things are figured out within 24 hours. Some of the more complicated requests/concerns Ive had took longer, but the team remained in touch on the progress throughout.
  • When I took over as chair of the board of The Mahone Bay Centre, we were renting rooms, hosting events and selling memberships with pieces of paper and a file cabinet for our database. I did a lot of research and Findjoo hit the mark. Solutions for all types of events and rentals, website and payment integration. Communication is integrated and largely automated. Makes our small organization look professional and helps our small staff perform beyond their number.
  • Findjoo personnel are highly responsive and help us with any troubleshooting or innovations we wish to pursue. Our past membership database was always problematic and caused us a loss in membership. Now, with Findjoo, we have doubled our membership and it stays strong due to ease of renewal, membership communications, membership voting processes. There is so much we can do with Findjoo! It really is a great product!

Cons

  • The family membership can sometimes be an issue for our users.
  • We didn't find it to be particularly intuitive - some of the letter and other functions are cumbersome to use. (Again, having a good rep helps here.) Limited contact management capacity. Some of our members have had trouble with the shopping cart.
  • Some of the features are a bit "clunky" and are lacking in design. This my be more a result of my limited computer knowledge, and may be more adaptable if you have more know-how.
  • Software is updated regular which occasionally causes glitches - ultimately improves things though.
  • There isn't anything we have had trouble with regarding Findjoo. We had a few complex variances in payments to different accounts and Findjoo helped us to figure out a way through holding multiple accounts in their system so that we could have our payments go directly to our sub-organization (our Foundation, as an example).

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ClubExpress
Founded: 2002
United States
www.clubexpress.com

Company Information

Findjoo
Founded: 2012
Canada
www.findjoo.com

Alternatives

Pelcro

Pelcro

Pelcro Inc

Alternatives

WildApricot

WildApricot

Personify
WildApricot

WildApricot

Personify
Book-It Membership Software

Book-It Membership Software

Instinctive Systems
MemberTies

MemberTies

Myrro International
Neon CRM

Neon CRM

Neon One

Categories

Categories

Club Management Supported
Event Management Supported
Fitness Supported
Loyalty Management Supported
Nonprofit Supported

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Supported
Jobs Board Not Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Not Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Alumni Management Features

Event Management Supported
Fundraising Management Supported
Jobs Board Supported
Mailing List Management Supported
Member Accounts Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Volunteer Management Features

Attendance Management Supported
Calendar Management Supported
Event Management Supported
Group Management Supported
Member Directory Supported
Membership Management Supported
Recognition Management Supported
Registration Management Supported
Scheduling Supported
Self Service Portal Supported
Training Management Supported
Volunteer Profiles Supported

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Supported
Jobs Board Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Supported
Event Management Supported
Gift Management Supported
Grant Management Not Supported
In-Kind Donations Supported
Matching Donations Not Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Not Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Not Supported
White Label Not Supported

Nonprofit Features

Accounting Supported
Committee Management Supported
Donor Management Supported
Dues Management Supported
Event Management Supported
Fundraising Management Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Not Supported

Integrations

Google Calendar Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Authorize.Net Not Supported
Elavon Not Supported
Facebook Supported
Google Maps Supported
LinkedIn Supported
Square Card Reader Not Supported
Stripe Not Supported
X (Twitter) Supported
inSided Not Supported

Integrations

Google Calendar Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Authorize.Net Supported
Elavon Supported
Facebook Not Supported
Google Maps Not Supported
LinkedIn Not Supported
Square Card Reader Supported
Stripe Supported
X (Twitter) Not Supported
inSided Supported
Claim ClubExpress and update features and information
Claim ClubExpress and update features and information
Claim Findjoo and update features and information
Claim Findjoo and update features and information