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About

ClubExpress is a cloud-based club and association management software designed for smaller professional and trade associations (25-5000 members). ClubExpress offers all the tools associations need to manage their members and ensure growth. These include website, blast emailings, discussion forums, blogs, and surveys, membership database, online member signups/renewals/expirations, event calendar & registration, credit-card processing, membership directory, and more. Add-on features include mobile apps, E-Learning, Continuing Education, Point of Sale, Ride Cue sheets and Ride Logs. Our features are perfect for many diverse types of groups, from bicycle clubs, car clubs, booster and school support groups, professional associations and many more. We also include functionality for multi-tier groups and organizations to ensure proper allocation of funds and syndication of content.

About

Findjoo is a reliable membership management software solution for nonprofits, associations, clubs, and fitness centers. Designed to help businesses manage their members and customers effectively, Findjoo offers a fully integrated suite that includes powerful features and/or functionalities such as event scheduling, point of sale, online payments, client management, credit card processing, reservations management, dues management, sales reporting, event ticketing, email marketing and more. By leveraging Findjoo, you can provide a more engaging customer experience that will help build lasting loyalty.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Smaller professional and trade associations (25-5000 members)

Audience

Findjoo is ideal for nonprofits and associations that need tools to seamlessly manage their memberships, bookings, employees, events, locations, emails, and contacts. Higher education, human services, public broadcast, healthcare, arts and cultural organizations, national and international groups, and several other industries can customize Findjoo to suit their needs.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.10/month/user
Monthly Hosting Fee starts at $24.00
Free Version
Free Trial

Pricing

$50.00/month
Monthly subscription with no limits and no setup fees.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.6 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.4 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I especially like the robust features of ClubExpress, the security and privacy features of the membership system, the ease of creating web pages, and the reasonable cost of ClubExpress. The Help Desk availability is excellent. I truly feel like ClubExpress is our organization’s collaborator and partner.
  • Love the ability for club members to pay dues online, sign up for events online, and place their own classifieds. I like that all aspects of our membership experience can be handled through ClubExpress.
  • ClubExpress has many features a club needs for a website/app. It's more than a generic web host. The integrated membership registrations are great. Lots of information (club info, photos, videos, and sales) can be captured all in one application.
  • The website and member database is pretty straight forward to use from the point of view of an admin. Also, I like how the development team continues to provide software updates. This is a well serviced platform.
  • With this amazing tool we can create creative websites for our organization's needs. Integrations present with the platforms help to make more secure transactions, create reports and generate due reports. With surveys, we can know the opinion of users and grow ourselves.

Cons

  • Though we very much appreciate being assigned an engineer to help us with the website redesign, the way that collaboration was supposed to work was not made crystal clear to us at the outset. We hit a bump or two along the way. We were, however, able to work things out by talking to the sales team member who helped set reasonable expectations, and by talking directly to the engineer.
  • No automated waitlist for events. This is my biggest gripe. We should be able to have a waitlist for events and have those on the waitlist (in order) be placed automatically into the attending section as members delete their registrations. It should then email the new attending member. Classifieds module end user UI needs to be improved.
  • Changing and maintaining the website is not easy. Setting up the app didn't go well either. I still can't figure it out. Many of the page setup screens are very old school and not intuitive.
  • In account profiles, one dialogue box displays different information compared to what is shown in the member's profile. This sometimes creates a confused member.
  • Initially, some minor negatives are there with the tool. But their team removed all the bugs and now it works perfectly fine.

Pros & Cons from Real Users

Pros

  • Customer service is outstanding. If there has ever been an issue the problem is resolved with interface with the same person.
  • Findjoo was able to get us up and running quickly. We have never used all of its features, but what we have used works well for us. The best thing about Findjoo is that our rep, Christian, has always been available immediately and knows the product thoroughly.
  • Findjoo has a wide range of capabilities! It was the only product I found that met all of my needs in one. The support team has been very helpful and responsive to all of my questions and needs. Most things are figured out within 24 hours. Some of the more complicated requests/concerns Ive had took longer, but the team remained in touch on the progress throughout.
  • When I took over as chair of the board of The Mahone Bay Centre, we were renting rooms, hosting events and selling memberships with pieces of paper and a file cabinet for our database. I did a lot of research and Findjoo hit the mark. Solutions for all types of events and rentals, website and payment integration. Communication is integrated and largely automated. Makes our small organization look professional and helps our small staff perform beyond their number.
  • Findjoo personnel are highly responsive and help us with any troubleshooting or innovations we wish to pursue. Our past membership database was always problematic and caused us a loss in membership. Now, with Findjoo, we have doubled our membership and it stays strong due to ease of renewal, membership communications, membership voting processes. There is so much we can do with Findjoo! It really is a great product!

Cons

  • The family membership can sometimes be an issue for our users.
  • We didn't find it to be particularly intuitive - some of the letter and other functions are cumbersome to use. (Again, having a good rep helps here.) Limited contact management capacity. Some of our members have had trouble with the shopping cart.
  • Some of the features are a bit "clunky" and are lacking in design. This my be more a result of my limited computer knowledge, and may be more adaptable if you have more know-how.
  • Software is updated regular which occasionally causes glitches - ultimately improves things though.
  • There isn't anything we have had trouble with regarding Findjoo. We had a few complex variances in payments to different accounts and Findjoo helped us to figure out a way through holding multiple accounts in their system so that we could have our payments go directly to our sub-organization (our Foundation, as an example).

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClubExpress
Founded: 2002
United States
www.clubexpress.com

Company Information

Findjoo
Founded: 2012
Canada
www.findjoo.com

Alternatives

Pelcro

Pelcro

Pelcro Inc

Alternatives

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WildApricot

Personify
WildApricot

WildApricot

Personify
Book-It Membership Software

Book-It Membership Software

Instinctive Systems
MemberTies

MemberTies

Myrro International
Neon CRM

Neon CRM

Neon One

Categories

Categories

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Alumni Management Features

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Volunteer Management Features

Attendance Management
Calendar Management
Event Management
Group Management
Member Directory
Membership Management
Recognition Management
Registration Management
Scheduling
Self Service Portal
Training Management
Volunteer Profiles

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Donation Management Features

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Integrations

Google Calendar
PayPal
QuickBooks Online
QuickBooks Online Advanced
Authorize.Net
Elavon
Facebook
Google Maps
LinkedIn
Square Card Reader
Stripe
X (Twitter)
inSided

Integrations

Google Calendar
PayPal
QuickBooks Online
QuickBooks Online Advanced
Authorize.Net
Elavon
Facebook
Google Maps
LinkedIn
Square Card Reader
Stripe
X (Twitter)
inSided
Claim ClubExpress and update features and information
Claim ClubExpress and update features and information
Claim Findjoo and update features and information
Claim Findjoo and update features and information