ClubOps Global

ClubOps Global

Web Vine Studio
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About

ClubExpress is a cloud-based club and association management software designed for smaller professional and trade associations (25-5000 members). ClubExpress offers all the tools associations need to manage their members and ensure growth. These include website, blast emailings, discussion forums, blogs, and surveys, membership database, online member signups/renewals/expirations, event calendar & registration, credit-card processing, membership directory, and more. Add-on features include mobile apps, E-Learning, Continuing Education, Point of Sale, Ride Cue sheets and Ride Logs. Our features are perfect for many diverse types of groups, from bicycle clubs, car clubs, booster and school support groups, professional associations and many more. We also include functionality for multi-tier groups and organizations to ensure proper allocation of funds and syndication of content.

About

ClubOps Global by Web Vine Studio is a commercial WordPress-based club management and facility operations system for clubs, courts, golf simulator bays, gyms, studios, training facilities, hybrid facilities, and member-based activity centers. It helps operators manage reservations, memberships, packages, programs, recurring schedules, waivers, check-ins, member records, billing workflows, reports, staff tools, live boards, CRM follow-ups, and app-like PWA access from a WordPress-connected system. ClubOps Global is built for facilities comparing large monthly club management platforms and looking for more control over their website, workflows, branding, and operations. It is sold as a one-time commercial WordPress product with domain-bound licensing, with setup, support, and launch services available separately.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Smaller professional and trade associations (25-5000 members)

Audience

Clubs, sports facilities, pickleball and tennis facilities, golf simulator centers, gyms, studios, training centers, hybrid facilities, and member-based activity businesses that need bookings, memberships, waivers, check-ins, programs, billing workflows, staff tools, and live boards.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.10/month/user
Monthly Hosting Fee starts at $24.00
Free Version Not Supported
Free Trial Supported

Pricing

$1499
ClubOps Global is sold as a one-time commercial license, not a required monthly SaaS subscription.

Pricing starts at $1,499 for a Single Facility License, which includes the current ClubOps Global plugin, one assigned production domain, a generic operations manual, import templates, and 30 days of bug-fix support.

The $2,999 Facility Launch Bundle includes everything in the Single Facility License plus guided install support, page generation help, resource import assistance, and 60 days of bug-fix support.

The $4,999 Facility Pro Launch package includes everything in the Launch Bundle plus a branding pass, navigation and page-flow setup, import cleanup, and 90 days of support.

The $9,999 Agency / Multi-Facility package is for operators or agencies that need a multi-domain license package. It does not include resale or redistribution rights. Support terms and onboarding are defined separately based on the install.

Each license includes limited support as listed on the product site. Additional paid support is available for $49 per month with no long-term contract. Paid support can be started or canceled as needed and includes expanded help beyond the basic included support window.

ClubOps Global is designed for facilities that want to own their operations system on WordPress instead of renting a closed monthly SaaS platform forever. WooCommerce may be used for payment handoff, and facilities may still have normal hosting, payment processor, email, or third-party service costs depending on their setup.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.6 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • I especially like the robust features of ClubExpress, the security and privacy features of the membership system, the ease of creating web pages, and the reasonable cost of ClubExpress. The Help Desk availability is excellent. I truly feel like ClubExpress is our organization’s collaborator and partner.
  • Love the ability for club members to pay dues online, sign up for events online, and place their own classifieds. I like that all aspects of our membership experience can be handled through ClubExpress.
  • ClubExpress has many features a club needs for a website/app. It's more than a generic web host. The integrated membership registrations are great. Lots of information (club info, photos, videos, and sales) can be captured all in one application.
  • The website and member database is pretty straight forward to use from the point of view of an admin. Also, I like how the development team continues to provide software updates. This is a well serviced platform.
  • With this amazing tool we can create creative websites for our organization's needs. Integrations present with the platforms help to make more secure transactions, create reports and generate due reports. With surveys, we can know the opinion of users and grow ourselves.

Cons

  • Though we very much appreciate being assigned an engineer to help us with the website redesign, the way that collaboration was supposed to work was not made crystal clear to us at the outset. We hit a bump or two along the way. We were, however, able to work things out by talking to the sales team member who helped set reasonable expectations, and by talking directly to the engineer.
  • No automated waitlist for events. This is my biggest gripe. We should be able to have a waitlist for events and have those on the waitlist (in order) be placed automatically into the attending section as members delete their registrations. It should then email the new attending member. Classifieds module end user UI needs to be improved.
  • Changing and maintaining the website is not easy. Setting up the app didn't go well either. I still can't figure it out. Many of the page setup screens are very old school and not intuitive.
  • In account profiles, one dialogue box displays different information compared to what is shown in the member's profile. This sometimes creates a confused member.
  • Initially, some minor negatives are there with the tool. But their team removed all the bugs and now it works perfectly fine.

Pros & Cons from Real Users

Pros

  • Honestly, ClubOps Global has been a business-saving game-changer for running my location. I handled the initial setup, installation, and handle the daily admin work (my team does as well), and it is a massive relief to have a complete, unified platform built directly on the website we already had (WordPress). Instead of paying for a punch of fragile, disconnected booking plugins and sticking them together and praying they don't break (what we originally did before moving to CA by Dax...), everything actually talks to each other.. the courts and bays to memberships, waivers, Calanders.. it's perfect... oh... and the CRM. Pricing? Not only uncommon in my industry, it is completely unheard of. Having everything together for a one time fee instead of being locked into a system where you get drained by monthly subscriptions is huge for the bottom line! And that's what I mean by "Business Saving" ..I can't stress that enough. Some of these other monthly subscription systems cost more in just a few months than this whole platform does outright. I probably shouldn't say another company's name in a review, but we previously used a major club automation ;) system by a company beginning with "D." (think they bought the "Club Automation" system...They actually have fewer features than this, and their support either never updated anything or took 30 days just to give us a band-aid solution while promising a fix in a future update that never came. The people who built this definitely had bad experiences themselves because it directly fixes all the real-world pain points....including split billing, it has a built in PWA (which is a webapp, even sends them push notifications if they enable it!).

Cons

  • Not many, The pros give a bit to cons. Because it is a massive, full-scale operations engine and not just a simple calendar widget, getting it all configured takes patience, but the gentleman was helpful the whole way and even logged in to guide us. He did offer to do the setup, but we wanted to do it ourselves so we can learn. Dialing in the household rules, the split billing emails, and the page templates means you have to sit down and do the work during setup, but the built-in launch checklist helps you make sure everything is actually working before you go live. To be fair, there is pre-set generic wording already set. You can set the company name (it's white label) and email address and just be done. but we have a massive customizable system that does everything we need so we took our time to brand it and make the email etc ours. So while a "con" it was our choice.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ClubExpress
Founded: 2002
United States
www.clubexpress.com

Company Information

Web Vine Studio
United States
webvinemarketing.com/clubops

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Categories

Categories

Club Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Not Supported

Alumni Management Features

Event Management Supported
Fundraising Management Supported
Jobs Board Supported
Mailing List Management Supported
Member Accounts Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Supported
Jobs Board Not Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Volunteer Management Features

Attendance Management Supported
Calendar Management Supported
Event Management Supported
Group Management Supported
Member Directory Supported
Membership Management Supported
Recognition Management Supported
Registration Management Supported
Scheduling Supported
Self Service Portal Supported
Training Management Supported
Volunteer Profiles Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Integrations

Facebook Supported
Google Calendar Supported
Google Maps Supported
LinkedIn Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
WordPress Not Supported
X (Twitter) Supported

Integrations

Facebook Not Supported
Google Calendar Not Supported
Google Maps Not Supported
LinkedIn Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
WordPress Supported
X (Twitter) Not Supported
Claim ClubExpress and update features and information
Claim ClubExpress and update features and information
Claim ClubOps Global and update features and information
Claim ClubOps Global and update features and information