ClubOps Global

ClubOps Global

Web Vine Studio
5.0 out of 5 stars
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About

ClubCensus is a web-based membership, governance and operations platform for Australian clubs. It brings member records and a member portal together with events, bookings, payments, documents and club communications. Committees and boards can prepare meetings, agendas, notices, minutes, motions, votes, board packs and action tracking. Bill, the ClubCensus Assistant, helps draft notices and minutes, prepare board materials, summarize documents and turn meeting actions into tasks for officers to review. Club workspaces provide role-based access, and export tools help clubs retain usable copies of records. Plans vary in governance workflows, communications, payment features, analytics, multi-club functions and API access. It is designed for secretaries, treasurers, committee members, board officers and members of golf, sporting, community, RSL and other Australian clubs.

About

ClubOps Global by Web Vine Studio is a commercial WordPress-based club management and facility operations system for clubs, courts, golf simulator bays, gyms, studios, training facilities, hybrid facilities, and member-based activity centers. It helps operators manage reservations, memberships, packages, programs, recurring schedules, waivers, check-ins, member records, billing workflows, reports, staff tools, live boards, CRM follow-ups, and app-like PWA access from a WordPress-connected system. ClubOps Global is built for facilities comparing large monthly club management platforms and looking for more control over their website, workflows, branding, and operations. It is sold as a one-time commercial WordPress product with domain-bound licensing, with setup, support, and launch services available separately.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Australian golf, sporting and community clubs, associations and their committees

Audience

Clubs, sports facilities, pickleball and tennis facilities, golf simulator centers, gyms, studios, training centers, hybrid facilities, and member-based activity businesses that need bookings, memberships, waivers, check-ins, programs, billing workflows, staff tools, and live boards.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free plan; paid plans from A$4
A free, no-account Bill preview is available. Paid plans start at A$79/month for Starter. Professional is A$179/month, and Premium is A$349/month. Annual billing saves 10%.
Free Version Supported
Free Trial Not Supported

Pricing

$1499
ClubOps Global is sold as a one-time commercial license, not a required monthly SaaS subscription.

Pricing starts at $1,499 for a Single Facility License, which includes the current ClubOps Global plugin, one assigned production domain, a generic operations manual, import templates, and 30 days of bug-fix support.

The $2,999 Facility Launch Bundle includes everything in the Single Facility License plus guided install support, page generation help, resource import assistance, and 60 days of bug-fix support.

The $4,999 Facility Pro Launch package includes everything in the Launch Bundle plus a branding pass, navigation and page-flow setup, import cleanup, and 90 days of support.

The $9,999 Agency / Multi-Facility package is for operators or agencies that need a multi-domain license package. It does not include resale or redistribution rights. Support terms and onboarding are defined separately based on the install.

Each license includes limited support as listed on the product site. Additional paid support is available for $49 per month with no long-term contract. Paid support can be started or canceled as needed and includes expanded help beyond the basic included support window.

ClubOps Global is designed for facilities that want to own their operations system on WordPress instead of renting a closed monthly SaaS platform forever. WooCommerce may be used for payment handoff, and facilities may still have normal hosting, payment processor, email, or third-party service costs depending on their setup.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Honestly, ClubOps Global has been a business-saving game-changer for running my location. I handled the initial setup, installation, and handle the daily admin work (my team does as well), and it is a massive relief to have a complete, unified platform built directly on the website we already had (WordPress). Instead of paying for a punch of fragile, disconnected booking plugins and sticking them together and praying they don't break (what we originally did before moving to CA by Dax...), everything actually talks to each other.. the courts and bays to memberships, waivers, Calanders.. it's perfect... oh... and the CRM. Pricing? Not only uncommon in my industry, it is completely unheard of. Having everything together for a one time fee instead of being locked into a system where you get drained by monthly subscriptions is huge for the bottom line! And that's what I mean by "Business Saving" ..I can't stress that enough. Some of these other monthly subscription systems cost more in just a few months than this whole platform does outright. I probably shouldn't say another company's name in a review, but we previously used a major club automation ;) system by a company beginning with "D." (think they bought the "Club Automation" system...They actually have fewer features than this, and their support either never updated anything or took 30 days just to give us a band-aid solution while promising a fix in a future update that never came. The people who built this definitely had bad experiences themselves because it directly fixes all the real-world pain points....including split billing, it has a built in PWA (which is a webapp, even sends them push notifications if they enable it!).

Cons

  • Not many, The pros give a bit to cons. Because it is a massive, full-scale operations engine and not just a simple calendar widget, getting it all configured takes patience, but the gentleman was helpful the whole way and even logged in to guide us. He did offer to do the setup, but we wanted to do it ourselves so we can learn. Dialing in the household rules, the split billing emails, and the page templates means you have to sit down and do the work during setup, but the built-in launch checklist helps you make sure everything is actually working before you go live. To be fair, there is pre-set generic wording already set. You can set the company name (it's white label) and email address and just be done. but we have a massive customizable system that does everything we need so we took our time to brand it and make the email etc ours. So while a "con" it was our choice.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ClubCensus
Australia
clubcensus.com.au

Company Information

Web Vine Studio
United States
webvinemarketing.com/clubops

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Categories

Club Management Supported

Categories

Club Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Integrations

Stripe Supported
WordPress Not Supported

Integrations

Stripe Not Supported
WordPress Supported
Claim ClubCensus and update features and information
Claim ClubCensus and update features and information
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Claim ClubOps Global and update features and information