ClubExpress

ClubExpress

4.8 out of 5 stars
+
+

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About

ClubCensus is a web-based membership, governance and operations platform for Australian clubs. It brings member records and a member portal together with events, bookings, payments, documents and club communications. Committees and boards can prepare meetings, agendas, notices, minutes, motions, votes, board packs and action tracking. Bill, the ClubCensus Assistant, helps draft notices and minutes, prepare board materials, summarize documents and turn meeting actions into tasks for officers to review. Club workspaces provide role-based access, and export tools help clubs retain usable copies of records. Plans vary in governance workflows, communications, payment features, analytics, multi-club functions and API access. It is designed for secretaries, treasurers, committee members, board officers and members of golf, sporting, community, RSL and other Australian clubs.

About

ClubExpress is a cloud-based club and association management software designed for smaller professional and trade associations (25-5000 members). ClubExpress offers all the tools associations need to manage their members and ensure growth. These include website, blast emailings, discussion forums, blogs, and surveys, membership database, online member signups/renewals/expirations, event calendar & registration, credit-card processing, membership directory, and more. Add-on features include mobile apps, E-Learning, Continuing Education, Point of Sale, Ride Cue sheets and Ride Logs. Our features are perfect for many diverse types of groups, from bicycle clubs, car clubs, booster and school support groups, professional associations and many more. We also include functionality for multi-tier groups and organizations to ensure proper allocation of funds and syndication of content.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Australian golf, sporting and community clubs, associations and their committees

Audience

Smaller professional and trade associations (25-5000 members)

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free plan; paid plans from A$4
A free, no-account Bill preview is available. Paid plans start at A$79/month for Starter. Professional is A$179/month, and Premium is A$349/month. Annual billing saves 10%.
Free Version Supported
Free Trial Not Supported

Pricing

$0.10/month/user
Monthly Hosting Fee starts at $24.00
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.6 / 5
design 4.2 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • I especially like the robust features of ClubExpress, the security and privacy features of the membership system, the ease of creating web pages, and the reasonable cost of ClubExpress. The Help Desk availability is excellent. I truly feel like ClubExpress is our organization’s collaborator and partner.
  • Love the ability for club members to pay dues online, sign up for events online, and place their own classifieds. I like that all aspects of our membership experience can be handled through ClubExpress.
  • ClubExpress has many features a club needs for a website/app. It's more than a generic web host. The integrated membership registrations are great. Lots of information (club info, photos, videos, and sales) can be captured all in one application.
  • The website and member database is pretty straight forward to use from the point of view of an admin. Also, I like how the development team continues to provide software updates. This is a well serviced platform.
  • With this amazing tool we can create creative websites for our organization's needs. Integrations present with the platforms help to make more secure transactions, create reports and generate due reports. With surveys, we can know the opinion of users and grow ourselves.

Cons

  • Though we very much appreciate being assigned an engineer to help us with the website redesign, the way that collaboration was supposed to work was not made crystal clear to us at the outset. We hit a bump or two along the way. We were, however, able to work things out by talking to the sales team member who helped set reasonable expectations, and by talking directly to the engineer.
  • No automated waitlist for events. This is my biggest gripe. We should be able to have a waitlist for events and have those on the waitlist (in order) be placed automatically into the attending section as members delete their registrations. It should then email the new attending member. Classifieds module end user UI needs to be improved.
  • Changing and maintaining the website is not easy. Setting up the app didn't go well either. I still can't figure it out. Many of the page setup screens are very old school and not intuitive.
  • In account profiles, one dialogue box displays different information compared to what is shown in the member's profile. This sometimes creates a confused member.
  • Initially, some minor negatives are there with the tool. But their team removed all the bugs and now it works perfectly fine.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

ClubCensus
Australia
clubcensus.com.au

Company Information

ClubExpress
Founded: 2002
United States
www.clubexpress.com

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Categories

Club Management Supported

Categories

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Not Supported

Alumni Management Features

Event Management Supported
Fundraising Management Supported
Jobs Board Supported
Mailing List Management Supported
Member Accounts Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Supported
Jobs Board Not Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Volunteer Management Features

Attendance Management Supported
Calendar Management Supported
Event Management Supported
Group Management Supported
Member Directory Supported
Membership Management Supported
Recognition Management Supported
Registration Management Supported
Scheduling Supported
Self Service Portal Supported
Training Management Supported
Volunteer Profiles Supported

Integrations

Facebook Not Supported
Google Calendar Not Supported
Google Maps Not Supported
LinkedIn Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Stripe Supported
X (Twitter) Not Supported

Integrations

Facebook Supported
Google Calendar Supported
Google Maps Supported
LinkedIn Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Stripe Not Supported
X (Twitter) Supported
Claim ClubCensus and update features and information
Claim ClubCensus and update features and information
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Claim ClubExpress and update features and information