+
+

Related Products

  • SiteMinder
    671 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Hostaway
    2,040 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website
  • Bookinglayer
    147 Ratings
    Visit Website
  • Bokun
    787 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Introw PRM
    44 Ratings
    Visit Website

About

Cloudbeds is a unified hospitality management platform designed to simplify operations, boost revenue, and enhance guest experiences. It combines PMS, channel management, booking engine, payments, and guest communication tools into one seamless system. The platform’s built-in Signals AI model provides predictive insights, automates decision-making, and improves forecasting accuracy by up to 95%. Hoteliers can manage distribution across 300+ OTAs, streamline check-ins, and drive direct bookings from a single dashboard. With intuitive interfaces and over 350 integrations, Cloudbeds allows teams to operate efficiently and scale with flexibility. Trusted by hospitality businesses in over 150 countries, it transforms hotel management into an intelligent growth engine.

About

Hostel Mate, a cloud-based Hostel Software. We know that running a hostel isn't just about taking bookings—it's about juggling countless details to keep everything running smoothly. That's why our intuitive hostel management tools let you handle reservations, track occupancy rates, and easily transform data into meaningful insights. As a fully featured hostel accommodation system and hostel monitoring system, Hostel Mate helps you improve guest experiences, streamline daily operations, and set your business up for lasting success. Expand your online presence and maximize bookings with our robust Channel Manager with over 100 platform integrations. Sync your hostel availability, reservation and rates across major platforms like Booking.com, Hostelworld, and Airbnb. We Are The Most Affordable Unlimited Beds and Rooms, cancel any time. No hidden fees, no extra percentages, and no surprises. We know what you need to manage your online booking with our cost-effective solution.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels, property groups, and hospitality professionals seeking an AI-enhanced, all-in-one platform to streamline operations, increase bookings, and elevate the guest experience

Audience

Hostel owners

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on location and property type
Free Version
Free Trial

Pricing

$19/month
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 3.7 / 5
features 4.7 / 5
design 4.3 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • System is very bad, services are horrible, employees don't have enough knowledge. Hard to get ahold of them, I still don't know how to cancel them.
  • On the surface the interface and reporting looked modern, but once we got familiar it was actually lacking.

Cons

  • They're very good at sales, to convince you to join them, but after joining them they are gone, be careful with this company.
  • I should have known there were problems at Cloudbeds as their contract had language saying that its users could not publish reviews. After some negotiations, I had them remove the language. Their contract does not comply with California privacy laws. They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API translator and pay $49 per month for it and that that translator probably does not comply with privacy laws. They also said integration with QuickBooks is easy, they did not say it only works with QuickBooks on-line and not QuickBooks desktop. They also did not explain that you need a programmer to make it work as the mapping is difficult and complicated. They said they would handle the data export from our old PMS to Cloudbeds, what they did not tell us is that if you have a server-based system and not a cloud based system you have to do the data export. They told us that transition Expedia from our existing system to their system happens almost immediately, then day of transition they say 3 days…3 days with no bookings. That is thousands in lost revenue. The transition process from our old system to CloudBeds was done with limited help from them and communicating with their customer support was awful and almost exclusively via e-mail. They have you watch some videos and to some light follow up, but it is hardly a cohesive transition program. There is more, but suffice it to say the entire experience was awful and we canceled. I have used two other property management systems and they were both superior in terms of support, training and service and their sales team shot straight.

Pros & Cons from Real Users

Pros

  • The channel manager syncs instantly with major OTAs like Booking.com and Hostelworld, completely eliminating our double-bookings. Unlike standard hotel software, Hostel Mate actually handles bed-level inventory for our mixed dorms flawlessly. The automated check-in and direct booking engine save our front desk hours every shift
  • Great management system Very professional and accurate All automated. No mistakes Just easy to install
  • they are very helpful, very happy that i have used their service. very easy to use and has everything i needed

Cons

  • Setting up the dynamic pricing rules and getting the initial configuration dialed in took a little bit of time to learn. I also wish there were a few more color customization options for the website booking widget to match our branding exactly
  • N/A
  • nothing, the platform is perfect, really love it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cloudbeds
Founded: 2012
United States
www.cloudbeds.com

Company Information

Hostel Mate
Founded: 2010
United Arab Emirates
hostelmate.co

Alternatives

Alternatives

HostelSnap

HostelSnap

Hostel Management International
Smoobu

Smoobu

Smoobu GmbH
Hostel System

Hostel System

HostelSystem
Zuan HMS

Zuan HMS

Zuan Technology
DeskyDoo PMS

DeskyDoo PMS

DeskyDoo
Counter

Counter

counter.app

Categories

Categories

Hostel Management Features

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Channel Management Features

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management Features

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Hostel Management Features

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Integrations

Airbnb
Booking.com
Expedia
4SUITES
Akia
Capsule
Google Docs
Hostelworld
Motileo
Nomod
PriceLabs
Pricepoint
Roommatik
Runnr.ai
Salesforce
Snapfix
VRWorks
Vikey
Whistle Messaging
Zapier

Integrations

Airbnb
Booking.com
Expedia
4SUITES
Akia
Capsule
Google Docs
Hostelworld
Motileo
Nomod
PriceLabs
Pricepoint
Roommatik
Runnr.ai
Salesforce
Snapfix
VRWorks
Vikey
Whistle Messaging
Zapier
Claim Cloudbeds and update features and information
Claim Cloudbeds and update features and information
Claim Hostel Mate and update features and information
Claim Hostel Mate and update features and information