CloudTalk vs. Local Measure Engage Comparison


CloudTalk	Local Measure Engage Local Measure	+	+
Visit Website	Visit Website	Add To Compare	Add To Compare



Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience Sales teams, Customer Support Teams, Internal Business Phone System, Call Center Solution, Online Stores		Audience Companies interested in a pre-built cloud contact center platform to transform customer service.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $25.00/month (billed annually) Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information CloudTalk Founded: 2016 United States www.cloudtalk.io		Company Information Local Measure Founded: 2013 Australia www.localmeasure.com
Alternatives Squaretalk		Alternatives Aislelabs
uContact net2phone		Twilio Flex Twilio
CallRail		Vocalcom
Five9		NICE CXone NICE
Aircall View All		Five9 View All
Categories Auto Dialer Business Phone Systems Business VoIP Call Accounting Call Center Call Center Infrastructure (CCI) Call Forwarding Call Monitoring Call Recording Call Tracking Contact Center Quality Assurance Internal Communications IVR Predictive Dialer Ringless Voicemail Drop Sales Dialers Telemarketing Telephony		Categories Call Center Contact Center as a Service (CCaaS) Contact Center Quality Assurance Customer Communications Management Customer Engagement Customer Experience Customer Service Telephony
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat		Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management
Integrations HubSpot CRM Salesforce Shopify WhatsApp Zendesk Amazon Connect Apple Business Chat Freshdesk Google Contacts Groove HubSpot Sales Hub Jiminny Make Microsoft Dynamics 365 Microsoft Teams Outreach Pipedrive Pitch Patterns Unified.to X (Twitter) Show More Integrations View All 45 Integrations		Integrations HubSpot CRM Salesforce Shopify WhatsApp Zendesk Amazon Connect Apple Business Chat Freshdesk Google Contacts Groove HubSpot Sales Hub Jiminny Make Microsoft Dynamics 365 Microsoft Teams Outreach Pipedrive Pitch Patterns Unified.to X (Twitter) Show More Integrations View All 15 Integrations