Client 360

Client 360

Housing Support Pro
+
+

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About

Client 360 is 100% paper-free, delivers all information in real-time and includes task monitoring that will automatically alert neighborhood officers if task deadlines approach. Client 360 is available to all staff globally within your business removing the need to travel back to the office between property visits. No more paper forms, manual administration, or delays. Client 360 will provide you with total visibility of every operational activity and includes pre-built business processes for new tenant sign-up and arrears management, in addition to void, tenant and property surveys, all via the unique mobile app. Information is available in real-time, search by tenant or property name, add to customizable watchlists and create weekly and daily task lists. Automated reminders are sent if critical activities are not completed on time and can also be sent to management team members. Business process forms can be generated directly from the app.

About

For stress-free rental property management, turn to RentPost! Simple and user-friendly, RentPost helps property managers and landlords manage various rental property related tasks such as rent collection, work orders, contact management, accounting, tenant management, and unit management. This cloud-based property management software also provides information regarding payment status and pending cases that require action from the owner’s end as well as incorporates a news feed that allows property managers and their staff to see business updates in a real-time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Professionals looking for a task monitoring solution to manage and keep track of their tenants and properties

Audience

Supports different types of managers, from landlords with a dozen single-family homes to property owners with thousands of apartments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29.00/month
Offers 30-day free trial. Pricing starts at $29 to $249 a month, based on the number of units.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.3 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • 1. After years of managing properties, having leasing, applications, tenant records, payments, maintenance and accounting under one PMS saves a ridiculous amount of back and forth. 2. RentPost handles the financial side properly with ledgers, receivables, payables, owner balances and reporting. 3. Tenant and owner portals take care of a lot of routine questions without everything landing in my inbox. 4. Online applications and tenant screening make the leasing side much easier to keep organized.
  • I don't have to deal with concessions often, which is probably why they always used to throw me off. There's usually a perfectly reasonable explanation for the adjustment, but then I'm left trying to make sure the tenant's balance reflects it correctly and the accounting still makes sense afterward. RentPost gives me a way to record credits and concessions against the account rather than making some mysterious spreadsheet adjustment and hoping future me understands what past me was doing. I can see the charge and the adjustment together, which has been particularly helpful when I'm reviewing an account months later.
  • 1. The support team was helpful during setup and didn't make me feel like I was bothering them with basic questions. 2. They understood the property management side of things instead of just pointing me toward generic documentation. 3. Getting started felt much less stressful because I knew someone could help if I got stuck.
  • The expense tracking tools are straightforward and let me attach receipts right where they belong, which saves so much time. Work order and maintenance management keeps every tenant request linked to the right property and automatically updates the status as things get done, so nothing falls through the cracks. Everything is connected, and I can see the full picture of expenses and tasks in a single view.
  • 1. Double-entry ledger and chart of accounts are set up out of the box, so I don’t have to spend hours setting up categories. 2. Reconciling accounts and tracking income/expenses for multiple properties is way simpler now. 3. Generating financial statements for owners is painless, which keeps everyone happy.

Cons

  • New users may need some time to understand the accounting and workflow setup like I did.
  • It took me a little time to understand how I wanted to handle different types of credits so that we were being consistent.
  • I would like to see more detailed guides for some of the less commonly used features. Sometimes I still prefer figuring things out on my own first.
  • A few maintenance workflows could use more customization to fit unique properties, and while the mobile version is handy, I still prefer the desktop version for larger batches of tasks.
  • The learning curve was a little steep at first if you’re not used to accounting jargon.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Housing Support Pro
Founded: 2016
United Kingdom
www.housingsupportpro.co.uk/client-360/

Company Information

RentPost
Founded: 2009
United States
www.rentpost.com

Alternatives

RentOk

RentOk

EazyApp Tech

Alternatives

Rentrio

Rentrio

Saasup s.r.o.

Categories

Categories

Rental Property Management Features

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Real Estate Property Management Features

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Integrations

Google Contacts

Integrations

Google Contacts
Claim Client 360 and update features and information
Claim Client 360 and update features and information
Claim RentPost and update features and information
Claim RentPost and update features and information