Clearstep vs. PCS Comparison


Clearstep	PCS Silverlink Software	+	+
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About Empower patient consumers to triage themselves to the right care and services. We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions.	About A low-risk high-value solution that enables staff to admit patients and track them wherever they are; processing and validating high volumes of patient data in real-time. Designed to be highly compliant with NHS requirements including NHS Spine Services such as the Patient Demographic Service (PDS); e-Referral Service (e-Rs); Child Protection Information Sharing (CP-IS); and Female Genital Mutilation (FGM). It also adheres to all relevant Information Standard Notices (ISNs). Integrates seamlessly with other clinical systems — using HL7 interfacing, enabling the benefits of a full EPR without the high costs and vendor lock-in of a single supplier approach. Interfaces are compatible with other products & systems without any restrictions. Offers the flexibility and autonomy to choose clinical applications that can integrate and suit the organization’s specialties budgets and timescales.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare centers looking for a clinical AI chat solution to enhance patient experience and care management	Audience Healthcare providers and clinical professionals looking for a clinical data management system solution for their practice needs
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Clearstep Founded: 2018 United States www.clearstep.health/	Company Information Silverlink Software Founded: 1995 United Kingdom silverlinksoftware.com/pcs-pas-system/
Alternatives Bridge BridgeInteract	Alternatives LoadStop
WellWink	Access Bed Control Patient Focus Systems
HealthViewX	Nexus EHR Nexus Clinical
DoctorConnect Adtel International	OneAdvanced Clinical Patient Management OneAdvanced
Solv Solv Health View All	MAXIMS Bed Management IMS Maxims View All
Categories Chatbot Supported Patient Case Management Supported Patient Engagement Supported Patient Experience Supported Patient Management Supported Patient Scheduling Supported Remote Patient Monitoring Supported	Categories Patient Management Supported
Show More Features Patient Case Management Features Activity Tracking Not Supported Assessment Notes Not Supported Billing & Invoicing Not Supported Calendar Management Not Supported Candidate Identification Not Supported Case List Management Not Supported Eligibility Verification Not Supported HIPAA Compliant Supported Medical History Records Not Supported Patient Records Not Supported Referral Management Not Supported Treatment Planning Not Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Not Supported Messaging Not Supported Mobile Access Not Supported Patient Education Not Supported Patient Portal Not Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Not Supported Patient Scheduling Features Analytics/Reporting Not Supported Approval Process Control Not Supported HIPAA Compliant Supported Mobile Access Not Supported Notifications/Alerts Not Supported Online Scheduling Not Supported Patient Communications Not Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Not Supported Payment Processing Not Supported Reminders Not Supported SMS Messaging Not Supported Remote Patient Monitoring Features Dashboard Not Supported Data Import/Export Not Supported HIPAA Compliant Not Supported Mobile Payments Not Supported Monitoring Device Integration Not Supported Patient Engagement Supported Patient Portal Not Supported Patient Records Management Not Supported Patient Surveys Not Supported Reminders Not Supported Virtual Visits Not Supported	Patient Management Features Admissions Management Supported Bed Management Supported Discharge Management Supported Historical Reporting Supported Patient Flow Management Supported Patient Location Tracking Supported Patient Monitoring Supported Real Time Reporting Supported Waiting Time Tracking Not Supported
Integrations ATOSS Not Supported WinFactor Not Supported	Integrations ATOSS Supported WinFactor Supported View All 2 Integrations
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